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Cohort 1A-C Coaching Call. June 4, 2014 Facilitators: Lisa Carhuff Kathy McGowan. WELCOME and Introductions. Sense of Urgency.
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Cohort 1A-C Coaching Call June 4, 2014 Facilitators: Lisa Carhuff Kathy McGowan
Sense of Urgency • A sense of urgency is the attitude and process of treating key or personal matters as if one's life depended on it. It is determination to stay focused on results and deadlines until the task or project is completed. • “Perfection is not attainable, but if we chase perfection we can catch excellence.” Coach Vince Lombardi
Patient and Family Engagement Best Practice Implementation – Q 2 2014 Data Update
Leadership Best Practice Implementation – Q 2 2014 Data Update
Sharing Success Stories and Support for Struggles • Hospitals who have achieved success in Patient and Family Engagement/Leadership best practice implementation? • Any questions of the group on how to approach challenges?
Vulnerable Populations: Eliminate Health Disparities Vulnerable populations are defined as those who may need adjusted service because of (including but not limited to): disability status, income (payor status), race, ethnicity, language, religion, sexual orientation, veteran status, or poor access to health care services.
Sharing Success Stories and Support for Struggles • Hospitals who have achieved success identifying and addressing vulnerable populations? • Any questions of the group on how to approach challenges?
Cohort 1 – Safety Across the Board • Share additional successes on any HEN Topic • Best Practice Implementation questions? • Any questions/comments regarding measures?
Sense of Urgency • What actions will you take to adjust your improvement process based on what you have heard? • What can the HEN do to support your efforts?
Upcoming Events • Next Cohort Coaching Call:July 2, 2014 • Data Submission – April Data Due June 17: • ADE’s including INR, BG, and Opioids • Falls with injury • VTE-6 (due once a quarter) • HAI (if not submitting via NHSN) • EED if applicable • 6/25 Patient and Family Advisory Council Workshop* • TeamSTEPPS training • June 17-19, 2014 Cuscowilla, Eatonton, • June 24-26, 2014 UGA Tifton Campus Conference Center, Tifton • July 8-10, 2014 GHA Education Center, Marietta *Open to PFE Learning and Action Collaborative participants and others as space allows
EVALUATION Remember Complete the evaluation for today’s Cohort 1 Coaching Call! http://survey.gha.org/n/cohort1060414.aspx