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chester county department of emergency services

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chester county department of emergency services

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    1. Chester CountyDepartment of Emergency Services

    3. Chester CountyDepartment of Emergency Services Mission The Mission of the Department of Emergency Services is to Promote and Help Provide for the Safety and Security of the Public.

    4. Chester CountyDepartment of Emergency ServicesCharter The Department of Emergency Services Promotes Public Safety and Security by Performing Specialized Functions including: Emergency Call Receipt, Interim Assistance, Response Coordination and Responder Dispatch. Fire, Emergency Medical, Hazardous Material, and Rescue Training, Coordination and Administration. Disaster Response Planning, Coordination, Recovery and Mitigation. Hazardous Material Emergency Response Fire Prevention and Investigation.

    6. Chester CountyDepartment of Emergency ServicesAdministration Budget & Accounting Liaison with Human Resources 307 People (142 Full Time Equivalents) Annual Reviews/Promotions Recruit and Screen Telecommunicator Candidates Payroll Facilities Vehicle Fleet 9 Vehicles 8 Trailers Liaison with Computer Department General Services

    7. Chester CountyDepartment of Emergency Services9-1-1 Communications Center All Emergency Calls All Fire/EMS Dispatch All Police Dispatch Except State Police West Chester Borough West Goshen Township Inbound Lines 42 Inbound Ten Digit 24 Inbound 9-1-1 Wire 8 Inbound Phase II 9-1-1 Wireless About 25,000 Calls per Month Foreign Language Capability Hearing Impaired Service Special Capability Dispatch Premise Information Reverse 9-1-1 Roam Secure Alert Network EM Net and NOAA Wx Radios Public Education Team Link to EOC Mobile Communication Van Staffing 4 Platoons 12 Hour Shifts PEMA/APCO Certified

    8. Chester CountyDepartment of Emergency Services9-1-1 Telecommunicator Training Instructors Certified by the Association of Public Safety Communications Officials (APCO) Call Taker 130 Hours in Class 180 Hours on Console with an APCO Certified Training Officer (CTO) Pennsylvania Emergency Management Agency (PEMA) Certification Police Dispatcher 80 Hours in Class 180 Hours on Console with a CTO PEMA Certification Fire/EMS Dispatcher 80 Hours in Class 236 Hours on Console with with a CTO PEMA Certification Platoon Leader APCO 9-1-1 Supervisors Course/County Supervisor Course 192 Hours on Duty with a Platoon Leader CTO PEMA Certification

    9. Repeaters/FinishedRepeaters/Finished

    10. 9-1-1 Inter-County Links

    11. Proposed Console to Console Audio Links

    12. Chester CountyDepartment of Emergency ServicesAssistant Director for Quality Leads 9-1-1 Quality Assurance Team Three Telecommunicators per Platoon Reviews Policies and Procedures Develops Recommendations Supervises 9-1-1 Quality Assurance Review Process Reviews Call Taking and Dispatch Activities Monitors Performance Provides Counseling Analysis Activities Ambulance Trip Tickets PennFIRS Court Support Incident Investigation

    13. Quality Review Process Mercom Audiolog Recorder – Provides Recording, Cataloging and Playback of 911 Calls Watch Command Review Software – Customized to PEMA and DES Standards Calltaker Review Job Execution Skills – 11 Elements Professionalism/Emergency Medical Dispatch – 10 Elements CAD Entry/Documentation – 4 Elements Procedural Compliance – 7 Elements Communications Skills – 10 Elements Dispatcher Review Job Execution Skills – 6 Elements Professionalism/Emergency Medical Dispatch – 3 Elements CAD Entry/Documentation – 2 Elements Procedural Compliance – 4 Elements Communications Skills – 7 Elements

    14. Chester CountyDepartment of Emergency ServicesEmergency Management Emergency Operations Center Ready Southeast PA Regional Task Force Coordination with Local Emergency Management Training Planning Communication Excellent Relationship with Red Cross (CERT and Disaster Support) Strong Link with LEPC SARA Planning for 68 Sites HazMat Team Trained and Ready Outstanding ARES/RACES Organization (Independent Back Up Comm) Mitigation Committee Citizen Corps County Animal Response Team (CART) National Weather Service “StormReady” Designation Exercise Development Team

    15. Chester CountyDepartment of Emergency ServicesEmergency Management Terrorism Radiological HazMat Fixed Site Transportation Aircraft Accident School Preparedness Dam Failure Storms Drought Warning Communications Coordination Public Information Transportation Evacuation Mass Care Public Works Agriculture Utilities Damage Assessment

    19. Chester CountyDepartment of Emergency Services Field Services Administers the Emergency Medical Services Region Ambulance Licensure Emergency Medical Technician Testing Ambulance Quality Assurance Emergency Medical Training First Responder Emergency Medical Technician Continuing Education Operations Mass Casualty Regional Ambulance Strike teams Critical Incident Stress Management (CISM)

    20. Chester CountyDepartment of Emergency Services Fire Services Fire Marshal 300 Investigations per Year Local Support State/Federal Cooperation Arson Task Force 1,000 Inspections per Year County Owned/Leased Buildings Group Care Facilities Juvenile Fire Setter Training Over 100 Courses Offered each Year About 1,500 Graduates each Year Coordination County (Type IV) Incident Support Team

    21. Chester CountyDepartment of Emergency Services Public Safety Training Facility A Requirement for 50 Years Safe and Efficient Emergency Response Operations All Disciplines Train Together for Effective Mutual Aid Funding Commissioners Approved $5,000,000 on 8 Jul 03 2006 Federal Transportation Bill Earmarked $3,000,000 State Proposal in Work $6,000,000 $2,000,000 from House $2,000,000 from Senate $2,000,000 from Governor Phoenixville Community Health Foundation: $75,000 PECO Land Discount: $218,750 Current Status Phased Construction Being Designed Municipal Application in May

    22. Chester CountyDepartment of Emergency ServicesTechnical Support Emergency Telephone System Consoles Computer Assisted Dispatch Microwave 800 MHz Radios Mobile Data Fire Pagers System Continuity Plan Re-Banding Project

    23. FCC Re-Banding Order Separate Public Safety from Commercial Mobile Radio Systems (CMRS) Sprint/Nextel to Pay All Reasonable Costs for Comparable Facilities System Utility Capacity Quality of Service Operating Cost Direct Negotiations with Sprint/ Nextel Transition Administrator (TA) to Oversee Process

    26. Chester CountyDepartment of Emergency ServicesAss’t Director for External Liaison and Public Information Department Contact with Field Responders Public Information Officer Develops Positive Press Relations Coordinates with County Public Information Officer Develops Literature about Public Safety and Emergency Services

    28. Personnel (includes $125,000 in anticipated increases) $2,810 Telecommunicator Salary $2,350 Regular Salary $1,450 Standard Fringe Benefits $735 Overtime/On Call $455 Wages $180 Retirement Contributions $25 Worker's Comp $8,005 Total - Personnel Operating $1,755 Equipment Repairs and Mtn. $800 Tower Rental $600 Telephone/Pagers $185 Other Professional Services $170 Computer/LAN Use $170 Facilities Repair & Mtn. $120 Training and Staff Development $500 Other Items $4,300 Total - Operating Interfund Transfers $550 Indirect Costs $260 Maintenance in lieu of Rent $810 Total - Interfund Transfers Grants & To Organizations $K $43 To Organizations - EMSOF - 50/50 Equipment Purchase (60% in rural area) Includes items such as Stretchers, Oxygen, Splints, Ambulances, AED's, etc. $55 Grants - Expenditures per Contract with appropriate Agency. Includes items such as Supplies, Reproduction, Equipment Repair & Mtn, and Training $98 Total - Grants & To Organizations Personnel (includes $125,000 in anticipated increases) $2,810 Telecommunicator Salary $2,350 Regular Salary $1,450 Standard Fringe Benefits $735 Overtime/On Call $455 Wages $180 Retirement Contributions $25 Worker's Comp $8,005 Total - Personnel Operating $1,755 Equipment Repairs and Mtn. $800 Tower Rental $600 Telephone/Pagers $185 Other Professional Services $170 Computer/LAN Use $170 Facilities Repair & Mtn. $120 Training and Staff Development $500 Other Items $4,300 Total - Operating Interfund Transfers $550 Indirect Costs $260 Maintenance in lieu of Rent $810 Total - Interfund Transfers Grants & To Organizations $K $43 To Organizations - EMSOF - 50/50 Equipment Purchase (60% in rural area) Includes items such as Stretchers, Oxygen, Splints, Ambulances, AED's, etc. $55 Grants - Expenditures per Contract with appropriate Agency. Includes items such as Supplies, Reproduction, Equipment Repair & Mtn, and Training $98 Total - Grants & To Organizations

    29. Chester CountyDepartment of Emergency ServicesSummary Mission Critical Being Accomplished People Dedicated and Motivated Well Trained Equipment and Facility Good and Getting Better

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