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Digital Futures Initiatives in Australia

Digital Futures Initiatives in Australia. Trevor Smallwood Branch Manager, Capability Building Projects Branch Australian Government Information Management Office (AGIMO) Department of Finance and Administration September 2007. About AGIMO.

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Digital Futures Initiatives in Australia

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  1. Digital Futures Initiatives in Australia Trevor Smallwood Branch Manager, Capability Building Projects Branch Australian Government Information Management Office (AGIMO) Department of Finance and Administration September 2007

  2. About AGIMO • The Australian Government Information Management Office (AGIMO), Department of Finance and Administration is working to make Australia a leader in the productive application of information and communication technologies (ICT) to government administration information and services. • AGIMO fosters the efficient and effective use of information and communications technology (ICT) by Australian Government departments and agencies.  It provides strategic advice, activities and representation relating to the application of ICT to government administration, information and services. • www.agimo.gov.au

  3. AGIMO - Policy, Strategy, Guidance and Support

  4. Governance

  5. Australian Government Architecture (AGA)

  6. Welfare Policy Example Era Yesterday Today Tomorrow Perspective Policy/Technology Continuum Policy Strategy Safety Net Participation Attainment Policy Target Symptoms Barriers Causes Policy Driver Poverty Economy Well-being Customer Focus Circumstance Behaviour Responsibility Delivery Output Payments Referrals Pre-emptions Delivery Structure Central Local Virtual Value Model Value Chain Value Shop Value Network Application Architecture Procedural Service Oriented Event Driven Technology Focus Database Connectivity Embedded Locus of Contact Processing Agency Provider Nodes Individual Delivery Provisioning Assessment Service Offer Orchestration Preventive Policy, Delivery, Technology Futures Reactive Proactive

  7. No-one left out No Wrong Door One Stop Shop Self Service Straight-through Service Event Automated Service Org n Agency Z Lead Agency A Lead Agency B Agency C Org 1 Employment Health International Travel Justice Education Welfare Security 1 Safety-net Participation Responsible 2 3 Intensive Service Assisted Service Self Service Event Service 4 Phone AGOSP 3rd Parties One Stop Contact Centre Event Process Management (back office) 5 Community Access Point Government Business Process Management 6 Service Finder 7 Service Delivery Futures

  8. More Initiatives . . . • Australian Government Online Service Point (AGOSP) • National Information Sharing Strategy • (agreements, IP, standards, services, infrastructure) • Spatial Data • ICT Skills • eSecurity National Agenda • ICT Investment Framework • Standard Business Reporting • Whole of Government Business Continuity • Data Centres • Business Process Transformation

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