EMC BUSINESS CONTINUITY AND DISASTER RECOVERY STRATEGIES

1. EMC BUSINESS CONTINUITY AND DISASTER RECOVERY STRATEGIES

2. Why EMC for Business Continuity and Disaster Recovery • Proven solutions for advanced business continuity and disaster recovery • Ability to deploy EMC replication into existing infrastructure • Solutions that provide continuity and recovery of all enterprise applications • Best practices for deploying EMC replication into application environments

3. CIO Priorities Oct 2009 Apr 2010 Server Virtualization Security Cloud Computing Storage Virtualization Windows 7 Upgrade Cycle Desktop Virtualization Mobile Messaging/Applications Labor Optimization Green Computing 0% 10% 20% 30% 40% 50% 60% Source: BarCap CIO Survey, April 2010.

4. Disaster Recovery is a Top Requirement Which of the following would you consider to be your organization’s top server virtualization initiatives for 2010? Percent of respondents, N=515, up to five responses accepted 48% Server Consolidation VM Backup/Recovery 37% More Applications on VMs 36% VM Replication for DR 32% Virtual Server Security 23% Management 21% More Applications in Production 21% Storage Virtualization 18% Mobility/High Availability 18% Integration 15% Third-party Software Purchases 9% Alternative Hypervisors 8% 0% 10% 20% 30% 40% 50% 60% Source: 2010 Spending Intentions, ESG, March 12, 2010

5. Business Continuity Considerations • What are your company’s most critical processes and data needs? • How much data can you afford to lose? • How quickly do you need to restore your critical processes? • How vulnerable are your operations to disasters? Answer these questions with the right solution to mitigate these risks

6. Business Continuity and Disaster Recovery Decision Drivers Technical Considerations Business Considerations Cost Consistency and Recovery Functionality, Availability Capacity Bandwidth Recovery Time Objectives Performance Recovery Point Objectives PRIMARY DECISION DRIVERS

7. Events that require a data center move: Fewer than 1% of occurrences • Natural disasters • Business mergers, acquisitions, or relocations Unscheduled events/failures: 15% • Server, application, network, or storage failures • Processing or operator errors Scheduled events/competing workloads: 85% • Maintenance, migrations, backups/restores, batch jobs, new applications or upgrades • Data warehouse extracts, builds, and loads Events That Impact Information Availability

8. RPO DAYS HRS MIN SEC SEC MIN HRS DAYS Protecting Information Is a Business Decision Recovery point objective (RPO): How recent is the point in time for your recovery? Recovery time objective (RTO): How fast can you restart a failed application? (RPO+RTO = Acceptable Business Risk) TIME RTO EVENT

9. Cost of Data Availability Cost of System Availability Ideal Solution Set Balancing Business Requirements and Cost Cost Cost of System Downtime Cost of Data Loss TIME HOURS 0 HOURS RPO RTO Hours of Lost Transactions Hours Required to Resume Business

10. Typical Service Levels by Replication Technology RPO(Hours of lost transactions) RTO(Hours required to resume business) EVENT Tape Vaulting Daily Tape Backup Daily Disk Backup Asynchronous Disk Mirroring Synchronous Disk Mirroring Continuous Protection -36 -24 -12 0 12 24 36 48 60 72

11. Data Protection and Replication

12. Typical Service Levels by Approach, Product Avamar/Data Domain Daily Backup: Recovery point every 24 hours TimeFinder/SnapView/SnapSure Snapshots/Clones: Recovery point every three hours SRDF/MirrorView/Replicator Disk Mirroring: Recovery point latest image replicated RecoverPoint Continuous Protection: Recovery to any significant point in time Unlimited recovery points, application bookmarks (T) TIME Checkpoint Pre-Patch Patch Post-Patch Cache Flush Hot Backup Quarterly Close Checkpoint

13. EMC SRDF Industry-leading remote replication for Symmetrix SRDF FAMILY • Provides advanced multi-site (2, 3, 4 sites) deployments • Protects open systems and mainframes • Provides coordinated and automated failover/restart of applications, servers, storage Zero RPO SRDF/S: synchronous replication SRDF/A: asynchronous replication SRDF/STAR: advancedmulti-site Synchronous, asynchronous, concurrent, and advanced multi-site configurations DISK MIRRORING

14. Clone Snap Clone Snap EMC TimeFinder Industry-leading local replication for Symmetrix • Array-based software • Snapshots: Space-saving views of production information • Clones: Full copies of data • Enhances productivity • Tens of thousands of replicas for greater parallel processing • Delivers jointly developed application integration • For fast deployment, faster restore/restart Space-saving snapshots SourceLUN Full-copy clones SNAPSHOTS/CLONES

15. EMC RecoverPoint One way to protect everything you have better RecoverPoint Family • Protects any host, any application, any array • Provides affordable data protection • Use existing network bandwidth • Save on storage costs • Enables any point-in-time recovery • Continuous local and remote protection • Application-consistent bookmarks CDP: local protection CRR: remote protection CLR: concurrent local and remote protection • Federated, clustered, cloud applications • Dynamic synchronous and asynchronous replication • Concurrent local and remote protection • Flexible deployment options • Integrated with VMware CONTINUOUS PROTECTION

16. Clone Snap Clone Snap EMC SnapView Point-in-time snapshots and full-image clones for VNX series and CLARiiON • Array-based software consumes zero host cycles • Snapshots: Logical views of production information • Clones: Copies of data • Readable, writeable replicas • Provides concurrent data access • Enables increased operational efficiencies Logical point-in-time view SourceLUN Full-image copy SNAPSHOTS/CLONES

17. EMC Replication Manager Application Intelligence and Automation EMC Replication Manager Automate application recovery SAP • Single console • Point-and-click replica management • Easy-to-use wizard interface requires no scripting • Automated • Application-consistent replicas for backup and testing • Application and storage discovery • VM-consistent replicas with VMware Exchange SharePoint SQL Server Oracle Database DB2UDB EMC SnapSure EMC Replicator EMC SnapView EMC RecoverPoint family EMC TimeFinder family EMC Celerra Family EMC CLARiiON Family EMC Symmetrix Family EMC Unified Storage

18. EMC Data Protection Advisor for Replication Analysis Always know you can recover—and prove it • Discovers applications, databases, file systems • Maps to physical storage • Tracks data recovery points • Monitors configurations, WAN/SAN usage, lag • Provides chargeback/metering 03/03/10 18:35 – 04/03/10 15:35

19. Home Home EMC Avamar and Data Domain Replicate backups smarter using existing networks WAN On Premise Off Premise • Moves backup data offsite over existing networks for fastest time-to- disaster-recovery readiness • Maps method to application recovery requirements and disaster recovery policies DB Flexible, deduplicatedreplication DB VM VM Deduplicated backup 99% bandwidth efficiency BACKUP

20. Disaster Recovery for VMware Environments

21. vCenter Server SRM vCenter Server SRM Integration with VMware vCenter Site Recovery Manager Site Recovery Manager requires replication technology • Leverages EMC advanced replication software • Removes manual recovery complexity • Centralizes management of recovery plans • Simplifies and automates disaster recovery workflows: • Configuration • Testing • Failover • Failback Production Disaster Recovery Virtual Machines Virtual Machines VMware Infrastructure VMware Infrastructure Servers Servers Heterogeneous Storage Heterogeneous Storage

22. LUN Group 1 LUN Group 2 LUN Group 3 VMware Site Recovery Manager Example PG1 Recovery Plan Exchange 1 High Priority VMFS1 • AD Oracle 1 • Oracle 1 • Finance HR Apps PG2 Medium Priority Exchange 2 • HR Apps VMFS2 • Exch 1 Finance PG3 • Exch 2 Low Priority AD VMFS3 • IIS IIS

23. Protecting the Private Cloud

24. The Journey to the Private Cloud IT PRODUCTION BUSINESS PRODUCTION IT-AS-A-SERVICE 95% 85% 50% 30% Platinum Gold Percent Virtualized 15% Lower costs Improve quality of service Improve agility • Replication consolidation • WAN bandwidth reduction • RecoverPoint saves disk space • Service-level management • Dynamic QoS policies • Variable SLAs and RPOs • Automated replica management • Application federation • Active-active protection • Departmental chargeback

25. Data Protection and Replication for Vblock Environments • SRDF for VMAX-to-VMAX disaster restart • RecoverPoint for CLARiiON and VMAX to CLARiiON (replication across tiers) • Migrations with existing infrastructure • Out-of-the box application integration • Avamar for deduplication, backup, recovery VBLOCK INFRASTRUCTURE SOLUTIONSScalable platform from EMC, Cisco, and VMware for building solutions

26. Vblock Deployment Example Vblock 1 Access Layer BC/DR Cisco 9216A SAP BI SAP ECC SAP SolMan VMware View Clients Vblock Element Manager Stack Cisco UCS vSphere Public Internet CLARiiON CX4-480 RecoverPoint Presentation Layer Critical branch office function consolidation through View and FCoE Vblock 2 VMware View connection server Production Test/Dev RecoverPoint SAP BI SAP ECC SAP SolMan WAN SAP BI SAP ECC SAP SolMan SAP VMware View Cisco UCS vSphere Cisco UCS vSphere Fibre Channel CNA Cisco Nexus 5020 FCoE Switch IP Management LAN Cisco 6500 Logical connection Enterprise Flash drive (EFD) Cisco MDS 9222i VMAX Avamar NS-960

27. Solutions and Services

28. EMC Proven Solutions • Reference Architectures • Details about proven configuration • Accelerates end-to-end deployment • Best practices and supporting technical validation documents • Helps optimize performance • Describes how to install, configure, and integrate the entire solutions offering • EMC Global Solutions lab tested

29. VMware vCenter Site Recovery Manager Integrated Replica Production EMC RecoverPoint Business Continuity for SAP Applications EMC RecoverPoint and VMware SRM for SAP disaster recovery Production Recovery • Integration enables nondisruptive full rehearsals for SAP environments • Simplifies, automates disaster recovery workflows • Setup, testing, failover, failback • Supports audit requirements SAP SAP SAP SAP SAP SAP OS OS OS OS OS OS VMware Infrastructure VMware Infrastructure EMC VNX EMC VNX

30. EMC Global Services • Evaluateyour business to uncover risk and identify most appropriate solution • Design a reliable business continuity/disaster recovery configuration • Based on proven best practices • Protecting your existing investments • Implementa solution quickly to save you time and money • Transfer knowledge to help your staff manage your BC/DR strategy • “EMC Global Services helped us reduce the time and complexity involved in our disaster recovery plan…we are now much more confident in our ability to ensure recovery.” • Lea Kronenberg, Storage Manager, Israel Electric Corporation

31. EMC Leads the Industry in Business Continuity and Disaster Recovery • Proven solutions for physical, virtual, and private cloud • Any host, any application, any array • Best practices for deploying replication—into application environments

33. EMC MirrorView Cost-effective, multi-site remote replication for CLARiiON and VNX series MIRRORVIEWSynchronous or Asynchronous • Integrates with Unisphere for setup and management • Integrates with SnapView for local replication • Works with RecoverPoint for local continuous data protection WAN WAN Fan-in (n:1) and Fan-out (1:n) Multi-site Configurations DISK MIRRORING

34. Snaps Snaps Snaps FS/ LUNVDM FS/ LUNVDM FS/ LUNVDM EMCReplicator Point-in-time file system and iSCSI LUN replication for Celerra and VNX series REPLICATOR • Includes “set and forget” policy definitions • Ensures quality of service with scheduled bandwidth throttling • Enables 1-to-N data replication for multi-site disaster recovery Productionsite Disaster recovery local site Disaster recovery remote site Network Network Network LAN WAN 10-minute RPO 2-hour RPO Cascading replication DISK MIRRORING