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IT and Library Services Tips and pointers for your first weeks. Your username. Username : b8765432 and password. Connect to WiFi & Internet. S ave your data bundles connect to University WiFi L ook for A6 connection flyer in Halls welcome pack
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IT and Library Services Tips and pointers for your first weeks
Your username • Username: b8765432 and password
Connect to WiFi & Internet • Save your data bundles connect to University WiFi • Look for A6 connection flyer in Halls welcome pack • Visit the Connection Clinic in the Old Library PC cluster • www.ncl.ac.uk/itservice/connect
University email on your mobile www.ncl.ac.uk/itservice/email
m.ncl.ac.uk, library search and guides
Printing & Photocopying • One shared account • £12 credit at start of term for every student • 4p per side (black & white A4) • Buy credits online or at Robinson Library • View your account at https://printing.ncl.ac.uk • Scanners also available free of charge in most clusters.
Student Software Deals • All cluster PCs feature a wide range of software. • Free or reduced price software is also available • for your own PC, including Microsoft Office 365. • Free and reduced price developer software is • available through Dreamspark. • www.ncl.ac.uk/itservice/software/studentdeals
Accessing your files • Your Documents (H:drive) is a secure place to save your work • Access this folder from any campus PC, your laptop, tablet or mobile using Filr • Visit filr.ncl.ac.uk or download Novell Filrfrom your app store • You can also access your files and University software off campus at ras.ncl.ac.uk
ePortfolio and Blackboard • ePortfolio(portfolio.ncl.ac.uk) • Helps reflective learning and improves your employability skills • Supports the personal tutoring process • Blackboard (blackboard.ncl.ac.uk) • For all of your online teaching and learning activities • Allows staff and students to communicate, support and collaborate with one another
More information • Check out the mini insert in your • Smartcard wallet • Download the student IT booklet • Visit www.ncl.ac.uk/itservice
IT help and support • Log and track requests for IT support online at nuservice.ncl.ac.uk • University IT Service Desk • Tel: 0191 208 8115 or email: it.servicedesk@ncl.ac.uk • Visit us in person • Old Library Building • Level 2 cluster, Robinson Library • IT Service Desk, Ground Floor, Claremont Tower • Mobile Connection Clinic • Old Library Cluster, 09.00 - 16.00 Monday to Friday