Welcome Dr. P. Narayana

1. Welcome Dr. P. Narayana Hon’ble Minister for Municipal Administration & Urban Development, Urban Water Supply and Urban Planning Government of Andhra Pradesh

2. IT/Software Modules available in Municipal Services

3. Agenda • eSuvidha Project Implementation • Recent Initiatives • Need for Re-Design of eSuvidha Project • Current Status of Proposed Solution

4. eSuvidha project – Municipal E-Governance Initiative • Andhra Pradesh – First State to implement State-wide Municipal • E-Governance solution • Project conceptualized to computerize functions of all ULBs and project launched in 2004 • 16 modules developed covering all municipal functions • Interface with Citizen Service Delivery Channels (E-Seva/ • MeeSeva Centres) for Property tax and Water tax collection

5. eSuvidha project – Municipal E-Governance Initiative • eSuvidha system developed in decentralized mode and deployed in 13 servers at district headquarters (District Data Centers) • Urban Local Bodies (ULBs) in each district connected to District Data Center (DDC) using to 2 Mbps lines • DDCs are connected to Network Operating Center (NOC) at Head Office with 2 Mbps line 5

6. Overview of eSuvidha Application Enter Login ID & Password

7. Overview of eSuvidha MODULES Municipal Management Information System Senior managerial Staff and Commissioners E-Municipal Administration System ULB section Administration & Establishment Accounts Town planning Public Health Revenue Engineering UPA cell Grievance Redressal cell Finance and Accounts Building permission and Town planning Births and Deaths Property tax Project & Works Schemes E-Suvidha Modules File Movement Assets and Inventory Solid Waste Management Water tax & connection Vacant land tax Advertisement Tax Finance and Accounts Water tax and Connections D&O trade licenses Court Cases System Administration

8. Suvidha Project - End User Utilisation • The eSuvidha system is under-utilized due to various reasons such as • Out dated IT infrastructure (deployed in 2003) leading to improper functioning of the system • Lack of integration between different modules • System developed to work in Intranet mode for back office functioning of ULBs and lacks citizen focus • Non digitization of manual records • Not suitable for re-engineering in tune with changing rules and requirements 8

9. Suvidha Project - End User Utilisation • Present Status of e-Suvidha Project • Property Tax (69 ULBs), • Vacant Land Tax (22 ULBs), • Water Tax (45 ULBs) • D&O Trade Licenses (15 ULBs)

10. Coverage of e-Suvidha Project TotalCovered •         Municipal Corporations .. 13 10* •         Municipalities .. 98 59** • Total No. of ULBs in AP .. 111 69 • * Visakhapatnam, Vijayawada, Guntur Corporations • use separate systems • ** Implementation in newly constituted ULBs is in progress 10

11. Suvidha Project – Recent Initiations • In 2013-14, the eSuvidha Application software and database has been centralized through virtualization. • Online Payment of taxes through payment gateway has been implemented • Digital Signature enabled issue of Birth and Death Certificates implemented through MeesevaCentres • Online Legal Case Management System (OLCMS) developed by CGG implemented in ULBs to monitor status of legal cases 11

12. Municipal services through MeesevaCentres • New Municipal Citizen Services launched in 2013 through • Mee Seva Centers (State Service Delivery Gateway Project) for following services: • Trade License • Renewal of Trade License • Property tax assessment • Sub division of property tax • Change of name in property/title (Mutation) • Building Plan Permission • Property tax exemption • Property tax vacancy remission 12

13. Municipal services through meeseva • Unified Birth & Death software developed by NIC – same • software for Greater Municipal Corporations, Municipal • Corporations, Municipalities and Gram Panchayats • http://ubd.ap.gov.in:8080/UBD/ • Existing Birth & Death data (80 lakh records) migrated from • Suvidha system to UBD system deployed at State Data Center • (SDC) • Digital keys issued and Training provided to all Commissioners, • Municipal Health Officers • 35 lakh certificates digitally signed and issued through Meeseva • Centres • Certificates delivered through Mee Seva Centers • Under Category-A - Within 15 minutes, if digitally signed • data available • Under Category-B – Within 5 days after record verification

14. Redesign of e-Suvidha Project • eSuvidha Project will be redesigned with Centralised Portalfor online payment of taxes, non-taxes, fees, charges, etc. • Online submission of applications, issue of certificates with digital signatures • Enable “Anytime, Anywhere” access to services through internet. • Implementation of easy payment options through payment gateway • Single Window services through Citizen Facilitation Centers at ULBs • Interface with Citizen Service delivery channels such as eSeva/MeeSeva, APOnline, Banks etc. • GIS Integration and monitoring to plug revenue leakages • New system to cover all Municipal Corporations/Municipalities

15. Overview of proposed solution

16. Integration of existing applications • New system will be integrated with software systems implemented • outside Suvidha system • Double Entry Accrual Based Accounting System (DEABAS) • developed by Center for Good Governance (CGG) and • implemented in all ULBs • Unified Birth & Death Registration System • Online Legal Case Management System (OLCMS) developed • by CGG and implemented in all ULBs 16

17. Status of new E-Governance Project • To be implemented through AP Municipal Development Project • (APMDP) funded by the World Bank at a cost of Rs. 40.75 cr. • Project Management Unit (PMU) has been set up by KPMG to • study • AS IS Study • Prepare Business Process Reengineering (BPR) to align • business processes with IT • Undertake bid management to select System Integrator (SI) • to design, develop, implement and maintain the new system • for three years 17

18. Status of new E-Governance Project • M/s KPMG has been appointed as PMU consultant for Preparation of DPR, RFP , Bid Management and Monitoring of implementation • M/s KPMG submitted the As – Is Study Report and Detailed Project Report, which was reviewed by Committee as well as by World Bank • Draft RFP prepared by KPMG placed before APMDP steering committee • Committee suggested to prepare 2 separate RFPs for AP and Telangana • World Bank issued NOC for two RFPs. • Final RFPs to be placed before APMDP Steering Committee and issue the bids after receipt of Administrative sanction from Govt. 18

19. Suvidha Project – Recent Initiatives • Circulars & Proceedings kept online with link from CDMA website • Onlineformats designed for submission of data pertaining to • Street lights, Solid Waste Management • Collection of taxes • Energy Savings • Household water supply connections • Municipal Works • Town planning issues • Unified communication with field officers (SMS/Email/Online Docs) 19

20. E-Gov AWARD FOR DEABAS SYSTEM • Double Entry Accrual Based Accounting System (DEABAS) • successfully implemented in ULBs as mandated under 13th Finance • Commission Recommendations • Software developed by CGG and Implemented through Regional • Chartered Accountant (RCA) Firms • The Project won prestigious Award for “best e-governance Project in • Andhra Pradesh during e-India 2012” • Web sites developed for all ULBs and their Financial details kept • online for public scrutiny under Public Disclosure Law 20

21. Thank You