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What are information systems and information management? Information systems provide basic information and services critical for managing safety net clinics. Basic information system applications in dental clinics include accounting, spreadsheet and/or word processing software, and patient management software. The application of digital technology to dental practice may also include digital x-rays and other imaging applications such as still, video and scanned images. Poor system design or poor data protection could threaten viability of a clinic.
The information system supports staff activities. The system can facilitate communication and access to information. Staff with access to the information system will require training in Dental Clinic Softwareapplications, security considerations and patient privacy. It is important to understand the training needs and skills needed for the applications in your dental clinic. Develop a training budget and establish priorities for an ongoing training program.
Formal management of the information system is recommended. Resource demands generally parallel the level of complexity of the information system. Options include contract vendors or directly hired staff. Plan a budget for management requirements including routine data backup, security, training, software upgrades and replacement.
Information system planning, hardware and software selection, and budget planning need to consider initial and ongoing support needs as well as future expansion requirements and capabilities. If your clinic receives funding from a variety of sources, make sure that you can track and provide the data and type of reports required by the grantors. Security considerations are critical for dental clinic information systems. Security involves protection of the patient care and management data from unexpected damage or loss, as well as from unauthorized access from within the facility or from external access through a network. Data backup is a critical element of information system security. Periodic external evaluation of security practices is recommended.
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