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Clinical Neurophysiology Glasgow Wednesday 31 st March 2010

Clinical Neurophysiology Glasgow Wednesday 31 st March 2010. By Gina Clark Service Improvement Manager. Clinical Neurophysiology. Carried out “clean up” of routine NCS/EMG waiting list with 19% removed. Pathway mapped Neurophysiology Department October/November

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Clinical Neurophysiology Glasgow Wednesday 31 st March 2010

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  1. Clinical NeurophysiologyGlasgow Wednesday 31st March 2010 By Gina Clark Service Improvement Manager

  2. Clinical Neurophysiology Carried out “clean up” of routine NCS/EMG waiting list with 19% removed. • Pathway mapped Neurophysiology Department October/November • Held one day event December with highlighted issues and agreed Action Plan. • Regular meetings now held to ensure actions carried out.

  3. Clinical Neurophysiology • Highlighted areas from Event • NCS/EMG Vetting processes • Standardisation of Reporting Processes(EMG/EEG) • Admin Processes • Clinic profiles/capacity (EMG/EEG) • IT

  4. Clinical Neurophysiology NCS/EMG Vetting • 3 consultants , 1 Locum Consultant • All 4 consultants managed their own waiting list • 14 Classifications - T1, TT1, T2, T3, T4,, ASAP, soon varied from 6/52 – 18/12), routine, appt by diary, combined GP, combined other, OP non urgent What have we achieved ?

  5. Clinical Neurophysiology Achieved so far • Common vetting – urgent, routine, tech • Pooled waiting list for routine referrals • Pooled waiting list tech clinics • Additional clinic activity

  6. Clinical Neurophysiology

  7. Clinical Neurophysiology Admin Processes • Duplication of work on databases • Manual appointment system • Ideal process? • What have we achieved

  8. Clinical Neurophysiology Achieved so far • Introduced HIS into department. • All referrals logged onto system • All NCS/EMG clinic profiles set up • Introduced partial booking using HIS system – no longer typing appt letters

  9. Clinical Neurophysiology • What is our goal • 4 week maximum wait • How will we achieve this?

  10. Clinical Neurophysiology Circle for Success

  11. Clinical Neurophysiology Team Effort Giving a helping hand

  12. Clinical Neurophysiology March 2011

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