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The outcomes of Toyota Production System

The outcomes of Toyota Production System. TPS. Clients satisfaction. People satisfaction. Society satisfaction. Shareholders satisfaction. “A proven system, still unsurpassed, serving the most efficient company on earth”. source: Pr Yamashina’s conference, July 2005.

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The outcomes of Toyota Production System

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  1. The outcomes of Toyota Production System TPS Clients satisfaction People satisfaction Societysatisfaction Shareholderssatisfaction “A proven system, still unsurpassed, serving the most efficient company on earth” source: Pr Yamashina’s conference, July 2005 RD / Business Excellence / FCE

  2. The content of Toyota’s black box JIT zero stock (demand fluctuation) TQC zero defect (quality) TPM zero breakdown (availability) TIE minimal cost(productivity) Clients satisfaction People satisfaction Societysatisfaction Shareholderssatisfaction source: Pr Yamashina’s conference, July 2005 RD / Business Excellence / FCE

  3. Set the vision, prepare strategic moves, plan and deploy strategy M1 Create customer value, define and manage commercial strategy M2 Set targets, pilot Transformation, manage improvement and change M4 Deliver O7up, O11pu Management Committee Arcelor Flat Europecurrent Process mapping(V3) Manage Master Planning O4 Steer external growth and control related Capex M3 Manage thePersonnel Development policy M6 Manage financialresources (cash, WCR…) M7 Ensure maintenanceand reliabilityof equipment S1u/d Improve our people, capabilitiesand talents S3u/d Steer technical change and control industrial Capes M5 Develop andindustrialise newprocesses S2u/d Order Intake O5 Plan Upstream and downstream productionO9u-09d Upstream production O8, O9, O10 Deliver O7dwn, O11dwn Downstreamproduction O8, O9, O10 Clients satisfaction Clients needs & expectations Steer customersatisfaction O1 Manage innovation, provide steel solutions O2, O3 Ensure technicalservice O6 Ensure complaintshandling O12 Purchase and supply S4 Ensure securityand safety of peopleand property S9 Manage the information systemsS12 Acronyms M stands for Management O stands for Operational S stands for Support RD / Business Excellence / FCE

  4. Arcelor Flat Steel Europe Claiming that the customer is the only beneficiary of all company activities as ISO and TS do and impose usis mere hypocrisy and not in line with Arcelor corporate communication Steel solutions for a better world Maastricht Convention June 2005 RD / Business Excellence / FCE

  5. Manage Performance Losses elimination Arcelor Flat Steel Europe Ensure maintenance and reliability of equipment Autonomous Maintenance Professional Maintenance Clients satisfaction Manage Personnel Development Education and training Ensure Technical Excellence Equipment design Site People satisfaction General Organisation Cost Deployment Manage Product and Quality Product design Ensure Product Quality (site) Product quality Societysatisfaction Ensure customer Satisfaction, Manage the Supply Chain, Deliver Customer Service Ensure security and safety of People and property (UF, DF) Safety Safety Shareholderssatisfaction Manage environment and community issues (site) Environment The system is now comprehensiveand able to process all kind of requirements coming from the management Committee Desired outcomes Cost Deployment and site KPIs Corporate KPIs FCE KPIs Corporate, FCE and site MT/LT KPIs derive from their respective detailed LT vision It corresponds to an observable reality in most plants RD / Business Excellence / FCE

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