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Oracle Cloud

Oracle Cloud. Mission Critical Cloud Services. Laef Olson Senior Vice President Oracle Cloud Operations September 2014. Enterprise Computing Trends. MODERNIZE TO SURVIVE. GLOBALIZATION. DATA EXPLOSION. RISE OF MOBILITY. CLOUD. Lots of 20 year-old Legacy Applications.

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Oracle Cloud

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  1. Oracle Cloud Mission Critical Cloud Services Laef Olson Senior Vice President Oracle Cloud Operations September 2014 Oracle Confidential – Internal

  2. Oracle Confidential – Internal

  3. Enterprise Computing Trends MODERNIZE TO SURVIVE GLOBALIZATION DATA EXPLOSION RISE OF MOBILITY CLOUD Lots of 20 year-oldLegacy Applications 90% Created within Last Two Years 50X Growth by 2020 6 Billion Mobile Subscribers 87% of World‘s Population Mobile Data Growing 78% CAGR 9 BillionInternet Devices in 2012 50 Billion by 2020 90% of new software delivery for public cloudPublic IT cloud services will grow to $107B in 2017 Sources: United Nations / International Telecommunications Union, internetworldstats.com, IDC/EMC 2011 Digital Universe Study, 2010 Digital Universe Decade Study, Data rEvolution Sept 2011, CSC's Leading Edge Forum Portio Research Mobile Factbook 2012, Facebook Director of Global SMB Markets Dan Levy, BIA/Kelsey’s Interactive Local Media West Conference, IDC: “Time for Change: Optimizing Datacenter Infrastructure with Technology Refresh”

  4. Oracle Public Cloud: Strategy • Deliver a comprehensive suite of Public Cloud Services that are engineered to work together seamlessly • Infrastructure-as-a-Service including Elastic Compute, ElasticStorage, Identity, and Messaging • Platform-as-a-Service including services targeted to Developers, Line of Business Users, and Enterprise Technology Users • Software-as-a-Service including Enterprise Resource Planning, Human Capital, Customer Experience, Supply Chain, and Social • Information-as-a-Service by combining premium 1st and 3rd party data into open, data marketplaces and with SaaS Applications

  5. Oracle Cloud: Growth • 7,400 Additional Virtual Servers in Q1 • 45 Petabytes Additional Storage in Q1 • 6,700 Additional Tenants • 655,000 Additional Average Weekly Users in Q1 • 40 New SaaS Operations Headcount in Q1

  6. Oracle Public Cloud Oracle Cloud Operations Oracle Confidential – Internal/Restricted/Highly Restricted

  7. “Operate the premier cloud computing service delivering on the mission critical requirements of Enterprise IT” • Oracle Cloud Operations

  8. Oracle Cloud: Mission Critical Cloud Computing • Mission Critical Service Delivery • IT requirements designed in and consumable by customers • Defense in Depth Cloud Security • Not dependent on a single security tactic or approach • Full Stack Ownership • Full control of design, performance, and delivery • Comprehensive Regulatory Compliance Controls • Highest common denominator approach to consistent delivery

  9. Oracle Cloud: Global Data Centers Linlithgow Chicago Ashburn Japan Germany CY14 Canada CY14 Austin Amsterdam London Singapore Brazil CY15 Sydney Melbourne CY15 • State of the Art ‘Tier IV Class’ Facilities • Baseline 99.999% Availability of Power/Cooling • 24X7 Active Monitoring and Support • Carrier Neutral – Best in Class Peering

  10. Oracle Cloud: Summary 30,000+ 400 PB+ Devices Storage 19 Tier 4 Class Data Centers • 62 Million+ Users/Day • 23 Billion+ Transactions/Day

  11. Oracle Cloud: Operations • Highly Efficient Operations • Single Cloud Portal for Users • Self-Service Request Processing • Lights Out Automated Provisioning • Lights Out Patching, Upgrades, Operations • Consolidated Data Centers lowers Facilities Costs • Improves Margins as Cloud Scales • Standardized Physical Infrastructure • Network, Servers, Storage, Backup, Security • Automated Cloud-Scale Fleet Management System • Economies of Scale in Sourcing • Best-in-Class Cost of Operations Fleet & Tenant Management System Service Delivery Infrastructure Network Operations Center SaaS, PaaS, IaaS Common Infrastructure (Servers, Storage, Network, Facilities)

  12. Oracle Cloud: Operations • 19 State of the Art ‘Tier IV Class’ Facilities • Baseline 99.999% Availability of Power/Cooling • 24X7 Active Monitoring and Support • Carrier Neutral – Best in Class Peering • Global Dedicated Operations Team • 7x24 Operations with Global Nerve Center • Dedicated Security & Compliance management staff • Highly Automated: Zero Touch Provisioning, Patching, Upgrades ensures Operational Costs are best in class • Rigorous Operational Practices • 100% of activities by Oracle employees in each geography • Government Security Clearance

  13. Oracle Cloud: Operating Governance • Technical Qualifications • Background Investigations • Technical Training • SOP and Policy Training • Security Operations Training • Privacy and Legal Training • Access Limitations • Cloud Monitoring • Customer Incident Support • Application & Platform Maintenance • O/S and System Maintenance • Infrastructure Mgmt • Security Patching • SLA Governance 100% Oracle Employees Restrictions by Qualification & Role Oracle Cloud Corporate & Business Governance Auditing & Assessments • Global Information Security • Privacy & Security Legal • Corporate Arch CSARB/STR • Internal Audit & Risk Management • Cloud Operations Security Team • Third Party Vulnerability Assessments • Third Party Regulatory Audits • Corporate Policy & Governance • Hosting & Delivery Policies • Cloud Practice Documentation • Standard Operating Procedures • Customer Commitments • Laws & Regulations • Code of Conduct and Ethics

  14. Oracle Cloud: Security Organization • Dedicated Cloud Security team • Broken into functional areas: • Alignment with other Oracle Security Organizations • Global Information Security (GIS): policy, oversight, corporate risk management • Global Product Security (GPS): application development, application auditing • Security & Privacy Legal : legal security/privacy advice and policy definition • Operations • Commercial Compliance • Public Sector Programs • Policy & Standards • Field Enablement

  15. Oracle Cloud: Specialized Offerings Oracle Confidential – Internal/Restricted/Highly Restricted

  16. Oracle Cloud: Certification & Accreditation • Strong Regulatory Posture • Leading the market • Opens specific markets in public sector, defense, health care, and commercial markets • Baseline Controls and Reporting Standard • ISO 27002 • SSAE16 SOC1 / SOC2 • New US FEDRAMP • New UK Federal Government • Enhanced Certification Portfolio • New ISO certifications • Enhanced PCI, HIPAA, others Oracle Confidential – Internal/Restricted/Highly Restricted

  17. Oracle Confidential – Internal

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