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Be it to your furnace, your car, your jewelry or some of your other possessions, regardless of the object, you will have to take swift action to have the matter resolved.
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How to Deal With a Bad Repair
E v e r y o n c e i n a w h i l e , y o u m a y h a v e t o k n o w h o w t o d e a l w i t h a b a d r e p a i r . B e i t t o y o u r f u r n a c e , y o u r c a r , y o u r j e w e l r y o r s o m e o f y o u r o t h e r p o s s e s s i o n s , r e g a r d l e s s o f t h e o b j e c t , y o u w i l l h a v e t o t a k e s w i f t a c t i o n t o h a v e t h e m a t t e r r e s o l v e d .
Steps 1 A d d r e s s w h a t t h e i s s u e i s . Was the craftsmanship poor, is the item still not running like it should, or is it in worse condition than when you took it in or called in for repair? 2 W r i t e d o w n e v e r y t h i n g w r o n g t h a t y o u c a n v i s i b l y s e e o r n o t i c e . Jot down ideas of how you would like to see the issue resolved. 3 C o n t a c t t h e r e p a i r c o m p a n y t o a d d r e s s y o u r c o n c e r n s . Take your car or your jewelry back into the shop. Call the furnace repair person to come back out to your home. Calmly and accurately describe what is bothering you about the repair job.
Steps 4 Tell the repair person what your ideal repair situation would be, and see if he can oblige your request. If not, determine why. If the item is truly not repairable, determine why you were not informed of that either at the start or throughout the process. 5 F i n d o u t w h a t t h e r e p a i r p e r s o n i s w i l l i n g t o d o t o a d d r e s s t h e s i t u a t i o n . Will he try to fix the item again, or will he refund your money? Is he willing to work with you, or are you being blown off?
Steps 6 C o n s i d e r g e t t i n g a s e c o n d o p i n i o n a n d a q u o t e f r o m a n o t h e r r e p a i r s h o p . Find out what is really wrong with your item, and take the second opinion assessment with you to speak to the original repair location. 7 T a k e t h e m a t t e r t o t h e B e t t e r B u s i n e s s B u r e a u i f y o u a r e n o t s e e i n g t h e s a t i s f a c t i o n t h a t y o u w a n t o u t o f t h e r e s o l u t i o n d e a l i n g s . Jot down ideas of how you would like to see the issue resolved.
Steps 8 Think about retaining legal counsel if matters are not resolved. Oftentimes the threat of a lawsuit is enough to get the ball rolling in your favor without actually having to go to court. 9 S p e a k t o y o u r i n s u r a n c e p r o v i d e r i f t h e r e p a i r s a r e b e i n g h a n d l e d t h r o u g h y o u r i n s u r a n c e If you are unhappy with the repairs, the insurance company is obligated to help you straighten out the matter as it is usually the one retaining the services of the repair person or company.
Article Source: H T T P S : / / W W W . W I K I H O W . C O M / Image Source: H T T P : / / W W W . P R E S T I G E A U T O B O D Y . C O M . A U /