Pratibimb is a word taken from the Hindustani Dictionary which means

1. What is PRATIBIMB? Pratibimb is a word taken from the Hindustani Dictionary which means “a mirror image” or “ reflection” Our role in this process is that of a speaking mirror which highlights both, your strengths as well as areas of improvement. However it does not end here, we believe in empowering individuals to continue this process of reflections and growth thereafter. PRATIBIMB

2. Our Philosophy We believe that: • Every individual or organization has tremendous potential- some of which is consciously used and some gets wasted due to ignorance. Our mission is to create awareness of this untapped potential, such that, it is channelized to access and create a new paradigm of success. • Learning is a transformative process when an individual is mobilized from within; such mobilization is facilitated by experiential learning – through experiencing oneself, sharing experiences, reflecting on strengths and reworking on weaknesses. PRATIBIMB

3. Brief Profile of the Founders Ms Mamta Kumar • Promoted and managed by an Educator( B.Sc Hons, B.Ed, PGDCA) and a Professional with over 20 years of experience. • Graduated as trained facilitator to work in the area of Applied Human Behavior from ISISD. • CPBA (Certified Professional Behavioral Analyst), CPVA (Certified Professional Values Analyst) & TriMetrix Certification from TTI Performance Systems Ltd, USA for DISC profiling. • Last 11 years dedicated in the field of Process work and Training in the area of human growth and development. PRATIBIMB

4. Brief Profile of the Founders Lt Col (Retd) Rahul Kumar • Backed up by 21 years of Leadership and Management experience in the Armed Forces. • A Telecom Engineering graduate, having undergone a number of training workshops – Six Sigma Quality for Managers at University of Motorola, Schaumburg, USA, Applied Human Behavior from ISABS. • Worked in the Corporate Sector as GM – Technical with PagePoint - Motorola, Head of Technology and Operations with HP Contact Center, Vice President and Chief Technology Officer with WorldSpace Satellite Radio. • Involved in higher level training on Leadership and Team Building. PRATIBIMB

5. Distinctive Features • Empowered over 100,000 Senior and Middle level - Managers, Executives and inductees. • Facilitated smooth transition from Campus to Corporate for over 3,000 students from professional colleges. • Involved in designing and implementing induction training for people in transition from college life to professional world. • Empowered over 500 teachers and teacher trainees in Life Skill Education. • Individual attention, mentoring, feedback and counseling. • Workshops are interactive, practical, application oriented and fun filled. PRATIBIMB

6. Process Work Modality Trained in- Process work through labs - with a focus on Life-Role and Identity, Managing Transitions and Personal Effectiveness. PRATIBIMB

7. Core Competency • Identification and analysis of training needs through administration of DISC tool. • Design, customize and deliver programs to enhance development of soft skills. • Pre and Post training evaluation with follow up – guidance to ensure application of skills acquired. • Creation of tools- to enhance effectiveness of workshops e.g. • Tailor made course material • Customized case studies • Simulations and role plays • Games, activities, exercises. • Audio & video effectiveness • Instruments PRATIBIMB

8. Training Modules Offered Corporate Buffet • Base or Entry Level • Middle Level • Advance and Higher level • Leadership Programs • DISC profiling for the employees. PRATIBIMB

9. Training Modules Offered A la carte’ • Communication Skills • Negotiation Skills • Customer Service Orientation • Working in Teams • Personal Development • Transition from Campus to Corporate • Counseling and Mentoring • Train the Trainer programs • Leadership Skills • Decision Making & Problem SolvingSkills • InterviewingSkills • Process work To get more information about each of these, please click on the first word of each module PRATIBIMB

10. Training Modules Offered cont….. • Psychometric Evaluation of individuals - through drawing based tool. • Analytical Skills • Competency Mapping • Out bound Adventure Programs with the objective of Team Building PRATIBIMB

11. Proud to be a part of : • Analog Devices • Bharti Telecom • Centrata • Careernet • Calypso • GE • Hindustan Levers Ltd. • HTMT • Infosys Technologies Ltd. • Juniper • Motorola India Pvt. Ltd. • Netcraft • Oracle • SAP Labs India Pvt. Ltd. • Tata Tele Services Ltd. • Transworld ICT Solutions Pvt. Ltd. • Wipro Infotech • Wipro Technologies PRATIBIMB

12. Continued……..Academic and Educational Institutions • BITS Pilani (Through their distance learning programs at Wipro) • MES College of Education • MVJ College of Engineering • Kristu Jayanthi College • National Public School Rajajinagar • Jyothi Niwas College PRATIBIMB

13. Employee feedback on our programs has always been > 95% positive as given by the participants. Sai Raj Gopal Thota,Project Engineer,Wipro Technologies You have changed me as a person and I can state without doubt that you are my role model. You taught us many things. R. Subramanian – Infosys Technologies I could never believe that Rome could be built in a day. You have made me build mine today!!! Akilan – Bharati Infotel Today I realized the importance of human touch in a customer service kind of work. Customer’s speak…….. PRATIBIMB

14. Ms Mamta Kumar Founder and Managing Director Tele: 080-30572425 (off) 98865 63719 (handy) mk@pratibodh.com pratibimb500@hotmail.com www.pratibodh.com Thank You PRATIBIMB

15. Counseling and Mentoring • Counseling individuals who have the potential but are not able to take off. • Mentoring people who are working towards personal and professional growth. • Coaching various levels of managers on how to counsel and mentor subordinates for enhancing their performance. Back PRATIBIMB

16. Transition from Campus to Corporate • Target audience: Students at Graduation and Post Graduation level and Freshers in an organization • Aim: To bridge the gap between the Campus and Professional life. • Training Scope: Personal Effectiveness Business Etiquette Team Orientation Communication Skills Back PRATIBIMB

17. Personal Development • Dealing with feelings • Recognition of self • Problem solving • Building self confidence and motivation • Life skills training • Assertiveness skills • Business etiquette • Work – Home balance Back PRATIBIMB

18. Leadership Skills • Leadership – a concept • Leader – a coach and a mentor • Team anchoring • Strategic decision making • Change management • Assertive communication • Negotiation skills • Time management • Dealing with difficult scenario’s and people • MRAW (My relationships at work) Back PRATIBIMB

19. Working in Teams • Leadership skills • Mentoring and counseling subordinates development • Effective meetings • Out bound team building activities • Managing conflict / differences • Dealing with difficult people Back PRATIBIMB

20. Communication Skills • Presentation • Written communication – introductory level • Written communication – advance level • Business writing • E-mail etiquette’s • Telephone etiquette’s • Group discussions • Inter-personal effectiveness • Customer service and effective interaction Back PRATIBIMB

21. Process Work • Process work through labs - with a focus on Life • Role and Identity, Managing Transitions • Personal Effectiveness Back PRATIBIMB

22. Train the Trainer Programs • Pertaining to all programs offered. • Learning to develop and use training material like case studies, role plays, activities, group discussions etc. • Training on facilitation skills. • Hand held phase of growth and development in the post training program phase. Back PRATIBIMB

23. Customer Service Orientation • Importance of customer service. • Expectations of a customer from a service provider. • Delivering customer expectations with a human touch. • Working towards Customer delight. Back PRATIBIMB

24. Negotiation Skills Concept of negotiation. Dynamics of negotiations. Phases of negotiations. Dealing with conflicts and disagreements. Styles in which people negotiate. Negotiations over telephone/memo of agreement. A ‘Win - Win‘ agreement. Back PRATIBIMB

25. Decision Making & Problem Solving Skills • Seven steps towards effective decision making. • Skills involved while doing analysis of a situation/data like asking questions, organizing facts, conclude the logic of the situation. • Three steps for effective analysis. • Types of analysis and techniques of going about them. • Link between analyzing skills and critical thinking Back PRATIBIMB

26. Interviewing Skills • Behavioral Interviewing • Need and importance • Kinds of interviews • Preparing to conduct an interview • Behavioral interview • Conducting an interview • Observation and analysis of the ‘Interview’ interaction. • Selection of an appropriate resource Back PRATIBIMB

27. DISC Profiling Process • Administer DISC profile to employee. • Analyse, evaluate and discuss the same with the manager and individual. • Segregate area of growth. • Inputs could provide an insight helpful in:- • Assess behavioral dimension. • Hiring • Managing • Motivating • Retaining talent. • Recommend training needs for the employee. Back PRATIBIMB