The Role of a University in Implementing Telecentre

1. The Role of a University in Implementing Telecentre Huda Ibrahim School of Computing (SOC) Universiti Utara Malaysia, Malaysia huda753@uum.edu.my 1st International Week 2-6 June 2014, Ural Federal University, Ekantriburg, Rusia

2. Presentation Outline • Introduction • Roles of IHL in Telecenter Implementation • Methodology • Findings • Conclusions 1st International Week 2-6 June 2014, Ural Federal University, Ekantriburg, Rusia

3. National Broadband Implementation Strategy (National Broadband Initiave or NBI) Introduced 5 initiatives in 2010: • Rakyat Internet Centers (Pusat Internet Rakyat) and Mini Community Broadband Centers  • 1 Million Netbook Initiative to distribute notebooks to poor students nationwide • Setting up of E-Kiosks • CBC to the Home • Expansion of Cellular Coverage 1st International Week 2-6 June 2014, Ural Federal University, Ekantriburg, Rusia

4. Statistics • Population 30.2 millions • Internet Penetration - 2012 (61%) , 2013 (51%), 2014 (70%) • Broadband Usage - Target 2010  50% - Achieved  2010 (56%), 2013 (67%) - 2014 (70%) • Mobile Penetration 140% 1st International Week 2-6 June 2014, Ural Federal University, Ekantriburg, Rusia

5. Introduction • A Concept of Telecenter “a public place where people can access computers, the Internet, and other digital technologies that enable them to access to information, create, learn, and communicate with others while they develop essential digital skills” 1st International Week 2-6 June 2014, Ural Federal University, Ekantriburg, Rusia

6. Challenges in TC Implementation • Sustainability • Financial • Human Resources • Infrastructure • Information Needs 1st International Week 2-6 June 2014, Ural Federal University, Ekantriburg, Rusia

7. Models of IHL Collaboration 1st International Week 2-6 June 2014, Ural Federal University, Ekantriburg, Rusia

8. Objectives • to identify the information requirements in an implementation of a telecentre in rural area; • to assess the roles of IHL in an implementation of a telecentre in rural area; and • to propose a model of IHL collaboration in an implementation of a telecentre 1st International Week 2-6 June 2014, Ural Federal University, Ekantriburg, Rusia

9. Methodology • Case Study approach • Rural communities in northern state • Data collection was made at one social event • A survey and interviews were applied • Questionnaires include- • profile of the community • current knowledge and skills in ICT among the community • information needs • requirements to set up a telecentre • Series of brainstorming sessions to investigate the strength of the IHL and its potential contribution to the telecentre development. 1st International Week 2-6 June 2014, Ural Federal University, Ekantriburg, Rusia

10. Findings- Respondents Profile 1st International Week 2-6 June 2014, Ural Federal University, Ekantriburg, Rusia

11. Findings- Information Needs 68.0% 60.1% 55.2% 51.7% 46.8% 32.0% 1st International Week 2-6 June 2014, Ural Federal University, Ekantriburg, Rusia

12. Findings- Priority of Information Needs 1st International Week 2-6 June 2014, Ural Federal University, Ekantriburg, Rusia

13. Collaborative Model of IHL – Rural e-Community Development The model is categorized into three main components: 1- Community • roles of Community i) community engagement, ii) commitment, and iii) ownership 2- IHL • roles of IHL i) info-mediation, ii) conten development, and iii) value creation • supporting systems i) experts, ii) facilities, and iii) students 3- Information Category (types) 1st International Week 2-6 June 2014, Ural Federal University, Ekantriburg, Rusia

14. 1st International Week 2-6 June 2014, Ural Federal University, Ekantriburg, Rusia

15. THANK YOU 1st International Week 2-6 June 2014, Ural Federal University, Ekantriburg, Rusia