1 / 106

Supervision Essentials I

Supervision Essentials I. Facilitated by: Jan Dwyer Bang, MBA, CSP Boundless Results.

sarahrivera
Download Presentation

Supervision Essentials I

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Supervision Essentials I Facilitated by: Jan Dwyer Bang, MBA, CSP Boundless Results

  2. “Let us be the ones who say we do not accept that a child dies every three seconds simply because he does not have the drugs you and I have. Let us be the ones to say we are not satisfied that your place of birth determines your right for life. Let us be outraged, let us be loud, let us be bold.”  - Brad Pitt

  3. Vision Healthy People in Healthy Communities

  4. Mission To safeguard and advance the health of the communities of Pierce County

  5. Performance Outcomes Upon successful completion of this course you will be able to • Define and describe your attributes as a supervisor and leader. • Understand your unique operating environment as a supervisor.

  6. Performance Outcomes Upon successful completion of this course you will be able to • Identify your legal responsibilities as a supervisor. • Explain the use of performance development planning.

  7. Performance Outcomes Upon successful completion of this course you will be able to • Employ performance improvement in any situation. • Create a positive and motivating environment for your staff

  8. Parking Lot

  9. Twitter and Blog Address @jandwyerbang.com My BLOG is www.BoundlessResults.com

  10. More RESOURCES For the Slides for this course, plus a MYRIAD of additional resources: www.JanDwyerBang.com/Supervisory

  11. Leadership Resources

  12. A Few Norms

  13. A Few Norms Have Fun! Start and End on time Confidentiality Be open to Learning Respect other Opinions

  14. Relax and get ready to learn!

  15. PRE SURVEY Almost 20% of you responded!

  16. Survey Results Experience level in supervision varied from None to 22 years

  17. Biggest Challenge • Motivating employees • Balancing production with leadership • Keeping up with stretch goals of direct reports • Dealing with conflict • Performance improvement/progressive discipline • Dealing with micro management • Dealing with two managers sharing the same staff person • Management team • Becoming familiar with structures and expectations

  18. #1 Topic • Coaching and mentoring • What does support look like? • How to align managerial principles • Conflict resolution and having those difficult discussions • What interview questions help managers find self-starters • Capacity! • Legal responsibilities • Confidentiality • Listening

  19. Recognition Observe your selected leader throughout the three days. Be prepared to share your 30 seconds observations on how that person demonstrated leadership

  20. Table Introductions • Name • Role: What does TPCHD pay you to do? • How long have you been a supervisor? • Something others don’t know about you • Think about your favorite supervisor. What qualities did/does that person possess?

  21. Supervision Checklist in your Folder

  22. Role and Responsibility of the Supervisor

  23. Characteristics of a Good Supervisor

  24. Letting Go • Success means letting go of operating duties and taking on new challenges

  25. Life in the Buffer Zone • You may feel caught in the middle between differing points of view and conflicting expectations. • You will be held accountable for meeting your manager’s expectations and keeping your employees satisfied.

  26. Responsibilities of Supervisors

  27. 7 Elements every employee needs to know

  28. 7 Elements Employees need to know

  29. Small Group Activity • Read your assigned tips on page 11 and flesh out your tips with real-life examples, pitfalls, or additional strategies • Flesh out additional ideas for your assigned unique situation on page 8 • Brainstorm ways to be an effective supervisor in the “buffer zone” (refer to page 7)

  30. Effective leadership is putting first things first. Effective management is discipline, carrying it out. ~ Stephen Covey

  31. If your actions inspire others to dream more, learn more, do more and become more, you are a leader. -John Quincy Adams

  32. Life-fulfilling work is never about the money –when you feel true passion for something, you instinctively find ways to nurture it. - Eileen Fisher, who founded her line of eco-friendly organic women’s clothing

More Related