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Spyware

Spyware. Sue Scott Technology Librarian. What is Spyware. Malware – (Malicious Software) A general term to encompass unwanted software on a personal computer Spyware - installs code that reports info Adware - notes what Internet sites the user visits and tailors advertising

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Spyware

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  1. Spyware Sue Scott Technology Librarian

  2. What is Spyware • Malware – (Malicious Software) A general term to encompass unwanted software on a personal computer • Spyware - installs code that reports info • Adware - notes what Internet sites the user visits and tailors advertising • Hijackers – Rogue website redirects/loads instead of home url • Worms - program that transmits a payload over a network to infect other computers • Viruses – an .exe program that when run, copies itself and infects a computer • Trojan Horse – bundled with desirable software and disguised

  3. Yummm…Cookies • Cookies are delicious but fattening • Allowing Cookies makes web pages work properly and load faster • Cookies are tiny bits of code that are stored in a temporary folder • Clear Cookies after each internet session

  4. Settings Internet Explorer Tools • inPrivate browsing (ie 8) • Delete browsing history • Internet Options • Popup Blocker • Toolbars (popular as Trojan Horses – w/Java, Adobe)

  5. Backups • Keep folders organized and easy to copy to a CD or DVD-RW (my documents, my pictures) • Create manual backups of most important documents • Use System Restore http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/

  6. Programs to Install for Preventative Measures • Always update Windows (set autoupdate from Control Panel), Java • Norton Antivirus (pro – good stuff, con – expensive, gets hooks into memory) • CNET.com top downloads • AVG Virus Protection • Malwarebytes, Ad-Aware Run them every week!

  7. Never….. • Open a file from within an e-mail if you don’t know the sender • Click on an advertisement from a webpage • Go to any searched sites without .com / .net / .gov / .edu • Don’t believe anything that says you must install a program to fix a problem • Download from unknown sites-only from trusted sites (like CNET). Look for BBB or other certifications. • File share or use file sharing sites • Download without being careful (watch for toolbars etc.) • Believe in quick money schemes or free stuff on the internet

  8. I’m Infected! What do I do? AV.EXE or AV360.EXE Antivirus 360, Antivirus XP 2010, XP Antispyware 2010, XP Antivirus Pro, XP Internet Security (2010), Vista Internet Security (2010), Vista Antivirus Pro (2010), Win7 or Vista Guardian • CTRL-ALT-DELETE brings up Task Manager • Click on AV.EXE program to stop PROCESS • Run Malwarebytes OR • PF8 to boot in safe mode if virus won’t allow task manager to start • Download RKILL (http://www.technibble.com/rkill-repair-tool-of-the-week/) • Install and put icon on desktop • Reboot and try to click on it to run before pc boots up and .exe starts • Run Malwarebytes

  9. Pest Control Manual Removal • CTRL-ALT-DELETE brings up Task Manager • Click on program to stop PROCESS • Delete AV.EXE file from folders, open My Computer and type %AppData% in Vista, or search Program files in XP • Edit the Registry (regedit) (followed by rogue virus name) HKEY_LOCAL_MACHINE\SOFTWARE HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall HKEY_CURRENT_USER\SOFTWARE\AV360 • Remove from startup programs (msconfig)

  10. When all else fails…. • Boot into Safe Mode using PF8 to save files and data • Reinstall Vista http://windows.microsoft.com/en-US/windows-vista/Installing-and-reinstalling-Windows-Vista

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