'Agent groups' presentation slideshows

COMMUNITY EMPOWERMENT Presents :

563 views • 42 slides

Automatic

ACD. Automatic. Call. Distribution. Outline of the Nine Key Elements of ACD. Automatic Call Distribution Agent Agent Groups ACD Routing Queue Announcements Supervisor Positions Flexible Work Schedules Enhanced Positions In-Depth Software. ACD.

465 views • 36 slides

Agent-based Modeling: Methods and Techniques for Simulating Human Systems

Agent-based Modeling: Methods and Techniques for Simulating Human Systems. Eric Bonabaun (2002) Proc. National Academy of Sciences, 99 Presenter: Jie Meng School of Marketing, UNSW. Outline. Agent-based Modeling (ABM) Benefits of ABM Four Application Areas of ABM Discussion. ABM.

384 views • 22 slides