'Effective active listening' presentation slideshows

COMMUNICATIONS PROCESS

COMMUNICATIONS PROCESS. Overview. Definition of communication Elements of the communication process Cross-cultural communication Effective and active listening Deterrents to effective listening Methods of enhancing listening Feedback The reasons for giving feedback

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Chapter 4

372 views • 12 slides

EFFECTIVE / ACTIVE LISTENING

EFFECTIVE / ACTIVE LISTENING. Overview. Definitions Deterrents Elements Active listening Skills Methods to enhance listening Methods to test understanding. Definitions. Effective Listening is the listening to the words of the speaker and the meaning of the words.

512 views • 10 slides

EFFECTIVE / ACTIVE LISTENING

EFFECTIVE / ACTIVE LISTENING. Overview. Definitions Deterrents Elements Active listening Skills Methods to enhance listening Methods to test understanding. Definitions. Effective Listening is the listening to the words of the speaker and the meaning of the words.

409 views • 10 slides