'High value customers' presentation slideshows

Customer Care & After-Sale Services

APEC OVOP Training Workshop on e-Commerce 20-24 August 2007, Chinese Taipei Customer Care & After-Sale Services Arnold Chao, Ph.D., MBA Partner, e-finity group inc., Canada a.chao@e-finitygroup.com Agenda Introduction A Framework for E-Commerce Services Issues & Opportunities

1.65k views • 38 slides

Data Warehousing Supports Corporate Strategy at First American Corporation

Data Warehousing Supports Corporate Strategy at First American Corporation. Rich Egan Pirun Srimandakul Stanley Lambert. Agenda. Summary Motivation Value / Contribution Critque / Analysis Conclusion Reference. Summary.

604 views • 34 slides

Continental Airlines: The Competitive Arena

Continental Airlines: The Competitive Arena. Banu Ozkaya Ben Harris James Babb. Outline. Most Direct Competitors Competitor Financial Situations Competitor Strategies Charts reflection industry Industry Trend Future of the Airline Companies. Who are the Competition? (Top 5) .

556 views • 33 slides

Chapter 3: CRM and Customer Service

488 views • 24 slides

Marketing Management

Marketing Management. Adapting Marketing To The New Economy. Dr. Zafer Erdogan. Kotler on Marketing. The Internet will create new winners and bury the laggards. Major Drivers of the New Economy. Digitization and Connectivity Disintermediation and Reintermediation

438 views • 13 slides

A Proposal to MTN

273 views • 0 slides