'Mobile working groups' presentation slideshows

[Slides] The Inevitability of a Mobile-Only Customer Experience by Altimeter Group

Slides for Altimeter's webinar: The Inevitability of a Mobile-Only Customer Experience Watch the webinar replay at: http://www.slideshare.net/Altimeter/webinar-mobile-only-customer-experience-altimeter-group Download the report at: http://pages.altimetergroup.com/mobile-only-customer-experience-report.html Description: Customers are becoming increasingly mobile, and, as a result, the customer journey is in need of an overhaul. In this 1-hour webinar, join Jaimy Szymanski and Brian Solis for a discussion on how organizations can approach mobile design strategy through the lens of an evolving connected customer.

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