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Phillip crosby - PowerPoint PPT Presentation

Quality, and its pursuit never stops

Quality, and its pursuit never stops. What is Quality?. Whatever the Customer wants and needs ( Dr W Edwards Deming). Conformance to requirements ( Phillip B Crosby). Fitness for use/purpose ( Dr Joseph M Juran ). The characteristics through which the product and service

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Phillip crosby - PowerPoint PPT Presentation

Quality, and its pursuit never stops