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Definition of Biometric Device. “Technology associated with secure identification (authentication) of a user of services that rely upon biological identification of an individual” http://it.jhu.edu/glossary/abc.html. Management of Change.
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Definition of Biometric Device “Technology associated with secure identification (authentication) of a user of services that rely upon biological identification of an individual” http://it.jhu.edu/glossary/abc.html
Management of Change How managers deal with the changes to working practices, organisational structure and worries of the workforce that come from the implementation of a new ICT system.
ICT Developments = Change • An organisation may introduce new ICT systems for many reasons • Efficiency& effectiveness • Reduce cost • Increase speed • Improve quality • E.g. • Strategic decision for business development • Improve competitiveness • Diversify • E.g.
Consequences of Change • Skills of employees • Retraining • Increased / decreased motivation. Why? • Organisational Structure • May bring employment • Workers no longer needed / restructuring of business • E.g. • Work Patterns • Teleworking / telecommuting • Who would / would not benefit?
Consequences of Change cont… 4. Workforce fears • Redundancy • Skills • Pay • Work patterns • Status Good management of change will help to alleviate these fears.
Effective Change Management Research Monitor & Evaluate Design Cost/Benefit Analysis Implementation Consultation
Management of Change • Good change management considers: • Employees views • Consultation with staff • Staff participation in changeover • Effective communication • Reduction of fear – How? • System compatibility issues • Installation of new equipment / Health & Safety issues • RSI • Back problems • Eye strain • Ozone irritation