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Nicholas Hughes, State Contract Analyst nhughes@utah, 801-538-3148

Explore the history of office tools and innovation, perception of government work, and where we are heading. Embrace the power of technology, remote work, and real-time connectivity for enhanced efficiency. The future of office work is now!

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Nicholas Hughes, State Contract Analyst nhughes@utah, 801-538-3148

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  1. The Evolution of Efficient Government Work:Where We Came From, Where We Are At, andWhere We Are Going. Nicholas Hughes, State Contract Analyst nhughes@utah.gov, 801-538-3148

  2. Overview Perception of Government Work/Workers History of Office Tools/Innovation Where We Are Now The Future of Office Work

  3. Perception of Government Work/Workers (historically) Slow Time Consuming Frustrating

  4. Perception of Government Work/Workers (historically) Frustrating Passing the buck Lots of paperwork No communication

  5. Perception of Government Work/Workers (historically)

  6. History of Office Tools/Innovation What is the longest standing office tool in existence? Ink and paper Timeline: 4th Century BC (Egypt) 1867 (Typewriter patent-QWERTY) O------------------------------------------------O

  7. History of Office Tools/Innovation 1960s: Standard pencil and paper, most items hand written Basic telephone Standard desk/office space (cubicle farms) Libraries, books, articles, encyclopedias.

  8. History of Office Tools/Innovation 1970s: Introduction of standard typewriter Basic telephone Sticky note Duplicator Chalk Board Rolodex

  9. History of Office Tools/Innovation 1980s: Introduction of computer Email Mobile phones (maybe not for everyone) Basic printers Cassette recorders Pagers Oregon Trail

  10. History of Office Tools/Innovation 1990s: Introduction of the internet Mobile phones Floppy disks - CDs Multi-use printers (print images, checks, etc). Fax Machines Whiteboards Ti-80 Calculator

  11. History of Office Tools/Innovation 2000s: Internet widely available Remote work (from home) Laptops 24 hour connectivity to work

  12. Where We Are Now 2010-2019: Technology dominates most office environments Smart Phones (work from your phone) Connect with people in real time around the globe Everything Wireless and connected (internet of things) – Fridges, watches, cars, etc.) Instant

  13. Where We Are Now What is the ultimate goal of all technology introduced into the office? Efficiency Accuracy Larger data sets Cost reduction Instant feedback and updates in real time Others?

  14. Where We Are Now Who here has gone through a substantial change in their office? What was it? Did it make it better or worse? What were your thoughts before, during, and after the transition?

  15. Where We Are Now Division of Purchasing: Live remote video meetings Telecommuting eSignature Voice over Internet Protocol (VOIP) Remote interviews All documents now electronic (no hardcopies anymore) Your entities?

  16. Where We Are Now DMV Today:

  17. The Future of Office Work Foolish predictions/statements from history: "Heavier-than-air flying machines are impossible.” –Lord Kelvin, Physicist 1895. "To place a man in a multi-stage rocket and project him into the controlling gravitational field of the moon where the passengers can make scientific observations, perhaps land alive, and then return to earth - all that constitutes a wild dream worthy of Jules Verne. I am bold enough to say that such a man-made voyage will never occur regardless of all future advances." - Lee DeForest, American radio pioneer and inventor of the vacuum 1926 "There is not the slightest indication that nuclear energy will ever be obtainable. It would mean that the atom would have to be shattered at will." -- Albert Einstein, 1932 "I think there is a world market for maybe five computers.“ - Thomas Watson – President IBM 1943 "[Television] won't be able to hold on to any market it captures after the first six months. People will soon get tired of staring at a plywood box every night." -- Darryl Zanuck, movie producer, 20th Century Fox, 1946 "There is no reason anyone would want a computer in their home“ - Ken Olson – President of Digital Equipment Corp 1977

  18. The Future of Office Work What does the future hold? 10 years? 20 years? 50 years? Predictions? The out of the world thoughts are no longer crazy but feasible. The rate at which new technology is being created increasing

  19. The Future of Office Work Existing technology can create new technology: New Tech: Virtual Web Meetings Internet Cameras

  20. The Future of Office Work Disruptive technologies like virtual reality, automation, biometrics, machine learning, and artificial intelligence will further alter the future workplace in ways we can only imagine.

  21. The Future of Office Work – Your Office Identify areas of improvement within your office. We no longer need to be viewed as sloths Government work can be innovative The world is changing, it’s time government work follow suit “we do it this way because we’ve always done it this way” is no longer acceptable Purchasing can help you

  22. The Future of Office Work:The Future is Now IT Today – Solomon Kingston Break Out Cloud Solutions Knowledge Services Budgeting Software Google (G-Suite) eSignature – Quicker process VOIP Qaultrics – Actionable metrics Salesforce – Customer relationship management software

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