NetOps Implementation Update CMDB, SMS

1. Rule: Follow the exact same format in this slide template. Indicate your rank/title, first, last name, office symbol, AKO email address, office phone number.Rule: Follow the exact same format in this slide template. Indicate your rank/title, first, last name, office symbol, AKO email address, office phone number.

2. Track 4, Session 5: NetOps Implementation Update PURPOSE: To present an overview of emerging Army Enterprise capabilities that are being deployed throughout the LandWarNet. OBJECTIVES: By the end of this brief you will obtain a general understanding, implementation strategy and timelines for the Enterprise: Configuration Management Database/Service Support (CMDB/SS) capability. Systems Management Capability Secure Configuration (Patch) Management IP Network Vulnerability Scanner

3. CMDB/SS

5. Initial focus NIPRNET � SIPRNET Implementation to be synced with SIPR APC initiative Tactical Implementation to be coordinated Initial focus NIPRNET � SIPRNET Implementation to be synced with SIPR APC initiative Tactical Implementation to be coordinated

6. Enterprise Approach Focused on support for the entire Army, including sustaining base, tactical, fixed, and mobile components and is intended to be used throughout all theaters of operations Implement a standard solution Standardize and synchronize IT configuration to support deploying units and force generation units Standardize the training & TTPs to maintain and operate IT assets ITIL & BMC Remedy ITSM Best Practices Incorporate industry best practice guidance for IT service management. This requires that Army organizations incorporate ITIL best practices into their respective processes for the management of services. Configuration, Not Customization Avoid custom development of code to reduce the TCO and recurring maintenance cost. Redundancy and Continuation of Operation Planning This design must support high availability, redundancy and continuity of operations planning (COOP) requirements.

10. Interim Guidance Technical Authority is being been drafted to provide interim guidance to the field: Army will leverage current investments to deploy Remedy ITSM and Atrium CMDB as the standard for the Army Enterprise CMDB/SS solution This centralized solution will support local Service Desk/Trouble Ticket requirements minimizing localized system administration and development ESTA will coordinate Requirements and Site Specific Implementation Plans with each Theater, Functional NOSC, DOIMs, and Units All tenant organizations must coordinate their service desk requirements with their supporting DOIM Organizations should contact ESTA OSC&I prior to making Service Desk/Trouble Ticketing system acquisitions and/or renewals For the electronic version of this brief and other related information go to the CMDB/SS AKO site: https://www.us.army.mil/suite/page/245600# . Facts: a. On 24 Apr 06, the CIO/G6 signed the Enterprise NetOps Integrated Architecture memorandum establishing the Army Enterprise Network Operations (NetOps) Integrated Architecture (AENIA) as the baseline Enterprise NetOps architecture for the Army�s LandWarNet. The AENIA establishes the foundation for the selection and implementation of NetOps capabilities. b. The 22 Mar 07, CIO/G6 approved Area Processing Center (APC) actions to operate all Army applications, security capabilities, and storage capabilities located in DECC facilities. Additionally, the CIO/G6 directed the development/release of Army policy on APCs with requirements, who moves, and when. Include appropriate level of detail for clear guidance; structure APC consolidation as a CIO/G-6 Lean Six Sigma initiative; and develop strategy to leverage the APCs to enable processing support to deploying units through JNN-RHN communications capability under the concept of content staging. c. DA Message, 162203Z DEC 05, Subj: Single Directorate of Information Management (DOIM) Implementation and Command and Control (C2) structure, directs that there should be only a single DOIM at each installation under the C2 of the Installation Management Agency. d. NETCOM/9th ASC has initiated a project led by the Enterprise Systems Technology Activity (ESTA), Office of Strategic Concepts and Integration (OSC&I) to deploy an Army Enterprise Standard Configuration Management Database/Service Support (CMDB/SS) capability to support improved IT Service Management across all Army theaters of operations and global missions. . Facts: a. On 24 Apr 06, the CIO/G6 signed the Enterprise NetOps Integrated Architecture memorandum establishing the Army Enterprise Network Operations (NetOps) Integrated Architecture (AENIA) as the baseline Enterprise NetOps architecture for the Army�s LandWarNet. The AENIA establishes the foundation for the selection and implementation of NetOps capabilities. b. The 22 Mar 07, CIO/G6 approved Area Processing Center (APC) actions to operate all Army applications, security capabilities, and storage capabilities located in DECC facilities. Additionally, the CIO/G6 directed the development/release of Army policy on APCs with requirements, who moves, and when. Include appropriate level of detail for clear guidance; structure APC consolidation as a CIO/G-6 Lean Six Sigma initiative; and develop strategy to leverage the APCs to enable processing support to deploying units through JNN-RHN communications capability under the concept of content staging. c. DA Message, 162203Z DEC 05, Subj: Single Directorate of Information Management (DOIM) Implementation and Command and Control (C2) structure, directs that there should be only a single DOIM at each installation under the C2 of the Installation Management Agency. d. NETCOM/9th ASC has initiated a project led by the Enterprise Systems Technology Activity (ESTA), Office of Strategic Concepts and Integration (OSC&I) to deploy an Army Enterprise Standard Configuration Management Database/Service Support (CMDB/SS) capability to support improved IT Service Management across all Army theaters of operations and global missions.

11. SMS

13. Enterprise Approach Initial focus on support for sustaining base organizations on NIPR and SIPRNET as resources allow Implement a standard solution Standardize Training & TTPs to operate, manage, and defend IT assets Standard Interfaces/Integration Army Enterprise CMDB/SS A&VTR Reduce TCO and recurring maintenance cost. Support Single DOIM IT Services/Server Consolidation Survivable Architecture Redundancy and Continuation of Operation Planning Leverage APC

15. Interim Guidance Technical Authority is being been drafted to provide interim guidance to the field: Army will leverage current investments to deploy SMS/MOM as the standard for the Army Enterprise SysMan solution ESTA will coordinate Requirements and Site Specific Implementation Plans with each Theater, Functional NOSC, RICOs and DOIMs All tenant organizations must coordinate their SMS/MOM requirements with their supporting DOIM A process has been established to resolve conflicts for site codes, and to register new site codes to maintain uniqueness. The process of integrating existing SMS Sites into this design includes: Ensure the existing site code is unique. Ensure all site components meet product level, patch and configuration requirements Join the existing site as a child of the appropriate Rollup site. For the electronic version of this brief and other related information go to the SysMan AKO site:

16. Conceptual Army-Wide Deployment Schedule

17. SCCVI