Getting Started in the Quality Assurance Program

1. Getting Started in the Quality Assurance Program

2. Session Objectives • Define the Quality Assurance (QA) Program and Review History • Review Program Flexibilities and Requirements • Provide Tools and Resources

3. History of the Program • Quality Control Pilot Project – 1985 • Authorized under Section 487A of the Higher Education Act (HEA) of 1965, as amended in 1992 and 1998 • Federal Register published2/26/2008 http://ifap.ed.gov/fregisters/FR022620081.html

4. The Quality Assurance Program

5. 668.53(a)(1) through (4) 668.54 (a)(1)(2) and (4) 668.56 668.57 668.60(a) Policies and Procedures Applicants to be Verified Items to be Verified Acceptable Documentation Deadlines for Submitting Documentation Flexibilities and Exemptions Regulation: Exemption:

6. The ISIR Analysis Tool

7. The Dashboard – Sample Summary

8. The Dashboard – Verification Summary

9. The Process of Analyzing Data

10. QA Program Requirements for using the ISIR Analysis Tool QA Program Requirements for Using the ISIR Analysis Tool • Upload and Validate the Records • Analyze the Data • Provide Institutional Criteria to the QA Regional Representative

11. Demo Site

12. Log into the Demo Site • Web Address:http://fafsademo.test.ed.gov/webdemo.htm • Password and Log Ineddemo and fafsatest • FAA login information for ISIR Analysis ToolSSN 999999999 Name:XXDOB: 01011900 TG:99999Federal School Code: (Your Federal School Code)

13. 2008- 2009 Timeline for the ISIR Analysis Tool

14. FSA Assessments • Perform Self-Evaluation by using the FSA Assessments

15. Web address:We recommend that you save it as a favorite • http://ifap.ed.gov/qahome/fsaassessment.html.  Or • IFAP.ed.gov Where to find the FSA Assessments

16. FSA Assessments Highlights • This Chart: Ways to use the assessments • Policies and Procedures: Ensure you are meeting minimum requirements • Management Enhancements: How to track your progress

17. This Chart: Ways to use the assessments

18. This Chart: Ways to use the assessments

19. This Chart: Ways to use the assessments

20. This Chart: Ways to use the assessments

21. This Chart: Ways to use the assessments

22. Policies and Procedures • Beginner, Intermediate and Advanced Users • Minimum Requirements • Regulations • Demo: Go live to the FSA Assessment

23. QA Program Requirements for the FSA Assessments • Complete two Assessments or Activities • Notify QA Regional Representative of the two assessments • If applicable, complete the Management Enhancement Form

24. Timeline for the FSA Assessments

25. Importance of Team Building “It’s a fact that people working as a team can achieve better results than individuals working alone.”

26. Team Activity • When I say go, list 10 body parts that have only 3 letters in them. You can’t use slang.

27. Team Building Tool

28. Use the Team Building Tool www.teambuildinginc.com

29. QA Regional Representatives Regions 1, 2, and 5 – Holly Langer-Evans – (617) 289-0136 Holly.Langer-Evans@ed.gov Regions 3, 4, 6 & 7 – Anne Tuccillo – (202) 377-4378 Anne.Tuccillo@ed.gov Regions 8, 9, and 10 – Michael Cagle – (206) 615-2586 Michael.Cagle@ed.gov • You will also receive messages from us via the Quality Assurance Program Listserv

30. QA Program Resources • QA Program Website - http://ifap.ed.gov/qualityassurance • QA Program Listserv - Send email to Holly.Langer-Evans@ed.gov to subscribe to the QA Program listserv • QA Program Mailbox – quality.assurance@ed.gov • QA Program Training -http://ifap.ed.gov/qualityassurance/training.htm • Information for Financial Aid Professionals - http://ifap.ed.gov • Team Building Website - http://www.Teambuildinginc.com

31. What have we learned? • What the QA Program is and what it can do for you • How to embrace the flexibilities of the program and be proactive • Additional resources available to assist you in the administration of the program

32. Questions

33. School Outreach Division