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Tribunal (Additional Support Needs) Forum Abode Hotel, Glasgow Wednesday 20 June 2018

Tribunal (Additional Support Needs) Forum Abode Hotel, Glasgow Wednesday 20 June 2018. Tribunal (Additional Support Needs) Forum Chamber President Mrs May Dunsmuir. Young Ambassadors for Inclusion. n eeds to learn. Glasgow Tribunals Centre 20 York Street Glasgow G2 8GT.

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Tribunal (Additional Support Needs) Forum Abode Hotel, Glasgow Wednesday 20 June 2018

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  1. Tribunal (Additional Support Needs) Forum Abode Hotel, Glasgow Wednesday 20 June 2018

  2. Tribunal (Additional Support Needs) Forum Chamber President Mrs May Dunsmuir

  3. Young Ambassadors for Inclusion

  4. needs to learn

  5. Glasgow Tribunals Centre 20 York Street Glasgow G2 8GT

  6. GUIDANCE TO TRIBUNAL MEMBERS No 01/2018 THE VIEWS OF THE CHILD GUIDANCE TO TRIBUNAL MEMBERS No 02/2018 CAPACITY AND WELLBEING

  7. When considering the child’s capacity a tribunal shall consider a number of factors, which include: • the child’s age and stage of learning • the child’s practical understanding of the particular right s/he is seeking to exercise • the extent to which the child appears to understand the consequences of exercising the particular right at the particular time • the child’s level of achievement and ability to understand core learning in relation to literacy and numeracy • the views of the child in relation to the particular right • the views of the child’s parent in relation to the particular right • the views of the child’s class teacher, support teacher or pastoral teacher who knows the child well

  8. In-House Convener Mr Derek Auchie

  9. Needs to Learn Website www.needstolearn.scot Hazel McKay

  10. Where did the idea come from? • From 12th January 2018, children aged 12-15 can now raise new types of references to the Tribunal. • The President set out a clear vision to create an empowering online resource that would feel like a helping hand to children. It had to be a welcoming, relaxed, informative resource that could be easily understood.

  11. Design • The team of people that worked on the design of the website included the President, SCTS staff, members of the Tribunal and the design company, Studio LR. • The team was extended to include children through the testing phase.

  12. How did we start? We worked with Studio LR to agree what we needed: • A new original name for the service which should also act as a standalone URL. • A new visual language to be used as a visual aid both online and in print. • Design of an accessible website aimed at 12-15 year old children with additional support needs. • User testing – including building of a prototype.

  13. Needs to Learn? • The team worked to create a unique name for the service. • We decided on Needs to Learn. • We felt that everyone needed to learn throughout the Tribunal process. Children need to learn, teachers need to learn, Tribunal members need to learn about etc… • Logo: • Website URL: www.needstolearn.scot

  14. Visual Language • The President’s vision was to have a set of unique imagery that can be used to identify the Additional Support Needs Tribunal and be used as a tool to assist children with communication throughout the process. • These are also to be featured across the needs to learn website and on all forms and guidance for children.

  15. Characters Getting Started What to expect

  16. Characters Your voice Speaking for you

  17. Characters Conference Call Child with mobile device

  18. Characters The Tribunal

  19. Symbols Timescales - 2 months Timescales - 6 months The bundle Keep a copy

  20. www.needstolearn.scot

  21. Testing • The President invited a small group of children of various ages and abilities to test the design. • The Young Ambassadors also got to see the website and had an opportunity to influence design.

  22. My Voice “I liked having an input into the design of the Needs to Learn website and giving my ideas, as I know this will benefit the children who will use the website. I also enjoyed visiting the Tribunal and meeting the President. This gave me an understanding of the work carried out by the Tribunal. I would like to be a Tribunal member in the future” Devlin, Aged 12

  23. My Voice “Thank you for asking me to be involved in the testing of the children’s website. It was very interesting to meet the President of the Tribunal and other staff. It can be scary meeting with adults sometimes, but Mrs Dunsmuir was lovely and listened to what I had to say. I also enjoyed working with Kimberley, the designer, who asked me lots of questions about what I thought of the website. I would like to take part again!” Kerrie, Aged 15

  24. Feedback The website has been live for 4 months now. We have received feedback from a number of people: “I really like the style. It is professional and not condescending yet achieves, I think, effective communication . The ‘word meanings’ section is particularly inspired.” Lady Smith, President of Scottish Tribunals. “I have had a look at this resource as suggested – it is excellent and a very helpful and easy to understand guide for anyone – not just young people!” Mary McLuskey – Project Manager

  25. The Future • The team will continue to consider ways to improve accessibility on the website. • Characters and symbols now appear across Tribunal documentation and communications. • Extend to under-12’s?

  26. In-House Convener Mr Derek Auchie

  27. Tribunal CommunicationChildren’s Forms and Guidance Paul Stewart, Operations Manager

  28. Children’s Forms and Guidance Make a Reference

  29. Children’s Forms and Guidance Make a Reference

  30. Children’s Forms and Guidance Children’s Guide – How to Make a Reference

  31. Children’s Forms and Guidance Children’s Guide – How to Make a Reference

  32. Children’s Forms and Guidance Make a Claim

  33. Children’s Forms and Guidance Make a Claim

  34. Children’s Forms and Guidance Children’s Guide – How to Make a Claim

  35. Children’s Forms and Guidance Children’s Guide – How to Make a Claim

  36. Children’s Forms and Guidance My Voice!

  37. Children’s Forms and Guidance Contact Us: Tel: 0141 302 5860 www.needstolearn.scot www.healthandeducationchamber.scot

  38. Tribunal Activity 1st April 2017 to 31st March 2018 Paul Stewart, Operations Manager

  39. Tribunal Patterns and Statistics Applications Received:

  40. Tribunal Patterns and Statistics References Received:

  41. Tribunal Patterns and Statistics Claims Received: In 2017/18, 11 claims were made in the reporting year, representing an increase of 2 compared to the previous year. • 1 claim was made on exclusion • 1 claim was made on exclusion and another issue to do with education • 1 claim was made on admission, exclusion and another issue to do with education • 8 claims were made on the matter of another issue to do with education

  42. Tribunal Patterns and Statistics Claims Received: Of these: • 1 claim was withdrawn following a change of mind by the appellant • 1 claim was withdrawn for another reason • 1 claim was dismissed under rule 18 • 8 claims remain outstanding.

  43. Tribunal Patterns and Statistics References and Claims received by Education Authority 2017/18

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