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CRU Computer Rental. A case on Flowtime, Inventory, Thruput and Process costs. CRU case. What does CRU stand for anyway? CRU is a computer rental company with a customer base of ? ? ? CRU has two warehouses (Mega Centers) at ? and ? It has ? local retail centers. .
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1. 1 CRU Computer Rental A case on Flowtime, Inventory, Thruput and Process costs
2. 2 CRU case What does CRU stand for anyway?
CRU is a computer rental company with a customer base of
?
?
?
CRU has two warehouses (Mega Centers) at ? and ? It has ? local retail centers.
3. 3 What is Mr. Sarkis’ Problem?
4. 4 To understand the CRU operationsMake a flowchart
5. 5 Flowchart with operations
6. 6 Flowchart with operations
7. 7 Flowchart with operations and inventories
8. 8 Add flow times and costs appropriately to inventories and delaysFlowchart with operations and inventories
9. 9 Utilization in 1996 Utilization=Inventory on rent / Inventory owned
Number of computers on rent at any time
???? x ???? = ????
Number of computers owned by CRU?
Can use Little’s formula
Inventory = Thruput x Flowtime
10. 10 Inventory in 1996: Completed
11. 11 Compute the profit per week in 1996 Revenue=Inventory on Rent x Rent per unit per week
????*????=????
Cost=Ship+Receive+Pre-Config+Repair+Depreciate
Ship+Receive=????
Pre-Config=????
Repair=????
Depreciation=????
Cost=????
Profit=????
12. 12 Inventory in 1997: Flowtimes and Thruputs
13. 13 Compute the profit per week in 1997 Revenue=Inventory on Rent x Rent per unit per week
????*????=????
Cost=Ship+Receive+Pre-Config+Repair+Depreciate
Ship+Receive=????
Pre-Config=????
Repair=????
Depreciation=????
Cost=????
Profit=????
14. 14 Short term sales initiative in 1997 Every week,
??? units rented for ? weeks
??? units rented for ? weeks
Each unit rented for ? weeks,
Brings in a revenue of $??/week
Each unit rented for ? weeks
Brings in a revenue of $??/week
Note the discounting for the longer term rentals
What is the average number of weeks a computer stays with a customer?
6 or 8 weeks or something else?
15. 15 Inventory in 1997 with Short term sales initiative: Flowtimes and Thruputs
16. 16 Compute the profit per week in 1997 with theShort term sales initiative Revenue=Inventory on Rent x Rent per unit per week
????*????=????
Cost=Ship+Receive+Pre-Config+Repair+Depreciate
Ship+Receive=????
Pre-Config=????
Repair=????
Depreciation=????
Cost=????
Profit=????
17. 17 Suggestions ???
???
18. 18 What is the fundamental problem with the computer rental business?
19. 19 Do you see the same fundamental problem in the industries below? Movie rental
Fridge rental
Furniture rental
Car rental
Apartment rental