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ISD Production Process: Shifting to Virtual Production. Building a Virtual ISD Application Called “C2 Gateway” Ken Matesich and Ryan Brown Davis-Monthan AFB, Tucson, Arizona. C2 Technologies, Inc. Vienna, Virginia. Davis-Monthan Site Overview.
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ISD Production Process: Shifting to Virtual Production Building a Virtual ISD Application Called “C2 Gateway” Ken Matesich and Ryan Brown Davis-Monthan AFB, Tucson, Arizona C2 Technologies, Inc. Vienna, Virginia
Davis-Monthan Site Overview • Air Force Pilot and Aircrew training for the A-10 and EC-130 aircraft • Traditional lecture based lessons • Web-based online training (CBT) • Blended Learning lessons • Special software applications (CAI) • 250 A-10 and 470 EC-130 lessons
Traditional Development Model • Large Microsoft Excel spreadsheets • Extensive use of email • Multiple documents on network shares • Many client feedback documents on hundreds of product deliverables • Limited historical accountability • Difficulty reporting on metrics over the long term
C2 Gateway Software Application • Shift to Web-based virtual Instructional Systems Design • Application acts as a one-stop Portal • Three tier approach: • Inventory Archive • Scheduling Management • Production Review Feedback • SQL Database content management
ISD Process in Gateway Critiques Sandbox Production
ISD Production Process Details • OMAR (Objective Media Analysis Report) • LMS Student Critiques • Instructor Critiques • Air Force Critiques
Inventory Archive • 700+ Inventoried lessons • Student and instructor critiques • The Inventory drives the ISD cycle • Available for off-site access • Roles-based and secure logon
Scheduling Management • 900+ deliverable stages (documents) produced and reviewed annually • Centralized management of projects • ISD (EdTech) and Instructor tasking • Tally of work accomplished
Production Review • Hyperlinked lessons for review • Categorized by stakeholder • Comment Tool • Role-based feedback • Forum thread and response concept • Intuitive interface tracks stages
NLEs (the Cash Register) • New Lesson Equivalent calculations: • During ‘Sandbox’ scheduling and tasking • During production cycle (quarterly / yearly) • Statement of work (SOW) tracking • Delay tracking: production & review
Software Environment • C#, ASP. Net, HTML, JavaScript • Compiled Web application • N-tier architecture • Programmed and designed in-house • Custom data forms with Ajax • Dedicated Windows 2003 Server • Hosted and managed environment
Database Design • Microsoft SQL Server 2008 • ~ 50 relational database tables • ~ 150 stored procedures • Custom Object Relational Mapping (ORM) interface code • Database structure (link)
Software Concerns • Code maintainability • Application accessibility • Web site security • Data confidentiality • Site and database backup • Application extensibility
Some Realized Metric Gains • 4 % deficit historically (3-6%) • 3 % ahead of schedule currently (1-4%) • Early Perspective: • Site produces 255 lesson hours annually • Up to 8% gain, or ~20 lesson hours
Summary - Improvements • Moving from analog to digital • Centralized location for production • Tracking of customer feedback • Improved evaluation visibility • Reduced administrative busy work • Eliminated multiple source reliance • Improved stakeholder connectivity C2 Technologies, Inc. Vienna, Virginia