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Compliance Communication: Quick-Start Guide with Planning Templates

Compliance Communication: Quick-Start Guide with Planning Templates. Compliance Communication Planning. Compliance Wave Members should take these steps: . Identify your communication channels

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Compliance Communication: Quick-Start Guide with Planning Templates

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  1. Compliance Communication: Quick-Start Guide with Planning Templates

  2. Compliance Communication Planning Compliance Wave Members should take these steps: • Identify your communication channels • You may have more than you think! Leverage email, intranet sites, newsletters, the Learning Management System, marketing automation platforms, meetings, bulletin boards, etc. • If needed, start with the “easy” (email, intranet, bulletin boards) and add over time • As part of your overallCompliance program, identify key communication topics each quarter • Supplement with just-in-time messaging from the Library as necessary • Use the sample templates below (or create your own) for actionable, 1-3 year communications plan, quarter by quarter • Plan out “waves” of topics appropriate to your communications culture, but don’t be afraid to introduce “pattern interrupts” that get attention • Compliance Wave is designed to help employees associate compliant behavior with feelings of pleasure and positivity. Don’t overdo it, but don’t skimpeither. • Build with consistency and work your plan

  3. What we can learn from Marketing principles Why “Waves”? We know from Marketing and Advertising experts that it takes between 9 and 21 “impressions” before a consumer is ready to buy. This is a significant indicator of how challenging it can be to elicit behavior change (even when that consumer wants to buy in the first place!). For Compliance Professionals (and their partners in HR, Learning & Development, and Corporate Communications), using multiple modes of communication–over multiple channels--to reinforce your core training and policy efforts is essential to guiding the employee toward compliant behavior and ultimately allowing you to better defend your program. “Waves” of crisp, memorable, and topical communication let you deliver messages that are easy to deploy, easy to absorb, and fortify your core training and policy efforts.

  4. Identify Existing Communication Channels

  5. Sample Communication Plan – 3rd Quarter (Conflicts of Interest)

  6. Sample Communication Plan – 4th Quarter (Bribery/Corruption)

  7. Compliance Wave, LLC Contact us for more best practices in Compliance Communication • phone: (732) 704-9220 • email: info@compliancewave.com • web: www.compliancewave.com

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