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Soft Skills

Soft Skills. Work Experience Check out this web page http://www.esl-lab.com/selfintro/selfintrord1.htm. Listening. “No man ever listened himself out of a job.” ―  Calvin Coolidge

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Soft Skills

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  1. Soft Skills Work Experience Check out this web page http://www.esl-lab.com/selfintro/selfintrord1.htm

  2. Listening “No man ever listened himself out of a job.”― Calvin Coolidge Listening is the ability to accurately receive and interpret messages in the communication process. While listening is the most underrated communication skill, it is one of the most powerful skills you can develop. Lets see how you do!

  3. Listening • Ineffective workplace listening affects a company’s bottom line. Costly errors, wasted time, ineffective teamwork, unhappy customers and lost sales – are often caused by failure to listen. • Employers are looking for new hires with good communication skills and that includes those who can listen well!

  4. Listening People spend about 9% of their working hours writing, 16%reading, 30%speakingand 45%listening. And while listening sounds like such an easy thing to do, few people are good listeners.

  5. Listening Listening is Not the Same as Hearing In other words, it means being aware of both verbal and non-verbal messages. Your ability to listen effectively depends on the degree to which you perceive and understand these messages. Hearing refers to the sounds that you hear, whereas listening requires more than that: it requires focus.   Listening means paying attention not only to the story, but how it is told, the use of language and voice, and how the other person uses his or her body.

  6. Listening Learning to listen well is a challenge because it takes concentration to focus and attend to what a person is saying. According to James Borg, in his best seller, Persuasion, people can think four to five times as fast as the average person can speak.

  7. Listening Quiz While most people think they are goodlisteners, research shows that the averageperson listens at only about 25% efficiency. Let’s play telephone!

  8. REMEMBER • At an interview, listening is just as important as answering questions. • If you don’t pay attention, you won’t be able to give a good response!

  9. Next Time Critical Thinking

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