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Sir Ian Robinson Group Chairman

Sir Ian Robinson Group Chairman. Brian Wallace Group Finance Director. Hilton Group plc - Summary of Performance. Year to 31 st December 2001 £m. Year to 31 st December 2000 £m. Variance. Hilton International 255.3 268.0 (4.7)% Worldwide Betting 113.5 92.3 23.0%

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Sir Ian Robinson Group Chairman

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  1. Sir Ian RobinsonGroupChairman

  2. Brian WallaceGroup Finance Director

  3. Hilton Group plc - Summary of Performance Year to 31st December 2001£m Year to 31st December 2000 £m Variance Hilton International 255.3 268.0 (4.7)% Worldwide Betting 113.5 92.3 23.0% Casinos & disposal businesses 2.8 22.6 Central costs and income (12.4) (11.6) Operating profit* 359.2 371.3 (3.3)% Interest (79.0) (94.6) 16.5% Profit before tax* 280.2 276.7 1.3% Effective tax rate* 20.0% 20.7% EBITDA* 479.8 478.4 0.3% * Before goodwill amortisation and exceptional items

  4. Reported profit* 255.3 268.0 (4.7)% Scandic profit (33.9) - Comparable profit* 221.4 268.0 (17.4)% Royal Bank of Scotland rent 16.8 - Disposals / new openings (9.0) (11.0) Foreign exchange (1.0) - Like for like profit* 228.2 257.0 (11.2)% Hilton International - Like for Like Profit 2001£m 2000 £m Variance * Before goodwill amortisation and exceptional items

  5. Hilton International Worldwide Occupancy, Rate and RevPAR Growths vs 2000 Like for Like Hotels, Constant Currencies % 10 8.0% 5 1.7% 0 (4.2%) (5) (10) (11.4%) (15) Qtr 1 Qtr 2 Qtr 3 Qtr 4 Occ % growth Rate growth RevPAR growth

  6. Hilton International Worldwide Occupancy, Rate and RevPAR Growths vs 2000/01 Like for Like Hotels, Constant Currencies % 5 1.0% 0 (5) (4.7%) (7.3%) (10) (10.6%) (11.7%) (14.3%) (15) Aug Sep Oct Nov Dec Jan Occ % growth Rate growth RevPAR growth

  7. Hilton UK Occupancy Growth vs 2000/01 Like for Like Hotels % 10 5 0 (5) (10) (15) (20) (25) (30) (35) Aug Sep Oct Nov Dec Jan London 5 Star London 4 Star Provinces

  8. Hilton UK Rate Growth vs 2000/01 Like for Like Hotels % 10 5 0 (5) (10) (15) (20) Aug Sep Oct Nov Dec Jan London 5 Star London 4 Star Provinces

  9. Hilton UK RevPAR Growth vs 2000/01 Like for Like Hotels % 10 0 (10) (20) (30) (40) (50) Aug Sep Oct Nov Dec Jan London 5 Star London 4 Star Provinces Total UK

  10. Hilton vs London Market - Cumulative Year to Date RevPAR Premium RevPAR £ Premium % 12 90 85 10 80 8 75 6 70 65 4 60 2 55 50 0 Dec00 Jan01 Feb01 Mar01 Apr01 May01 Jun01 Jul01 Aug01 Sep01 Oct01 Nov01 Dec01 Hilton RevPAR Premium Market RevPAR Hilton RevPAR Market source: PKF Hotel Consultancy Services

  11. Hilton vs Provincial Market - Cumulative Year to Date RevPAR Premium RevPAR £ Premium % 10 60 9 58 8 56 7 54 6 52 50 5 48 4 46 3 44 2 42 1 40 0 Dec00 Jan01 Feb01 Mar01 Apr01 May01 Jun01 Jul01 Aug01 Sep01 Oct01 Nov01 Dec01 Hilton RevPAR Premium Market RevPAR Hilton RevPAR Market source: PKF Hotel Consultancy Services

  12. Germany, France, Benelux RevPAR Growth vs 2000/01 Like for Like, Constant Currency % 15 10 5 0 (5) (10) (15) (20) (25) (30) (35) (40) Aug Nov Dec Sept Oct Jan France Germany Benelux

  13. Cost synergies £8m £10m Debt funding cost 8% 5.5% Effective tax rate 20% 0% - 10% 2001 EBITDA - second half £41.4m £42.9m Scandic - Financial Update Acquisitionmodel assumptions Latest view

  14. Worldwide Betting Profit Comparison Revenue Profit* 2001 £m 2000 £m 2001 £m 2000 £m Retail Betting 2,037.5 1,867.5 102.4 94.6 Vernons 29.9 31.7 5.5 5.6 Telephone Betting 284.7 243.5 3.6 2.1 eGaming 188.2 68.6 2.0 (10.0) Worldwide Betting 2,540.3 2,211.3 113.5 92.3 * Before goodwill amortisation and exceptional items.

  15. Betting Margins - UK Shops 1st Half % 2nd Half % Total % • 15.9 14.2 14.9 2000 14.2 14.8 14.5 Average ’96-’00 14.2 14.3 14.2 Adjusted for gross profits tax

  16. eGaming Monthly Turnover £m 30 £28m 20 10 £8m 0 Jan 2001 Jan 2002

  17. eGaming Sportsbook - 2001 Turnover by Sport 1% 2% 3% 3% 34% 56% Football Greyhounds Horses Basketball Tennis Others Golf

  18. eGaming Sportsbook - 2001 Football Turnover 2% 3% 5% 9% 38% 10% 13% 20% English soccer Spanish soccer European tournaments German soccer International matches Scottish soccer Italian soccer Other soccer

  19. eGaming Sportsbook – Turnover by Country 1% 9% 2% 9% 57% 20% United Kingdom Italy Hong Kong Thailand Singapore Others Malaysia

  20. Hilton Group plc - Exceptional Items P&L effect£m Cash effect£m Operating exceptional items Scandic integration costs (24.5) (24.5) Amounts written off tangible and intangible fixed assets and investments (27.4) - Non-operating exceptional items Profit on fixed assets Profit on sale of UK hotels 29.6 342.6 Loss on disposal of other tangible fixed assets (4.7) 5.4 Profit on sale of non-European betting and gaming businesses 1.5 18.4 Provision for losses on fixed assets pending sale (6.5) - Discontinued: Profit on sale of investment properties 3.9 11.3 Total (28.1) 353.2

  21. Hilton Group plc – Cash Flow 2001£m 2000£m Opening net borrowings(1,374.3)(1,336.8) Cash inflow from operating activities 445.7 462.0 Interest, tax and dividends paid (267.3) (276.7) Free cash flow 178.4 185.3 Capital expenditure (187.7) (476.9) Proceeds from asset sales 376.0 22.0 Acquisitions / disposals (486.2) (244.4) (119.5) (25.2) Exchange & other movements 19.9 (12.3) Net borrowings movement (99.6) (37.5) Closing net borrowings (1,473.9) (1,374.3)

  22. Hilton Group plc - Analysis of Capital Expenditure Hilton International £m £m Livingwell UK - major projects 14.1 Sao Paulo 13.1 Zurich 6.8 Gatwick 6.0 Manchester Deansgate 6.0 Chicago Drake 5.1 Other 93.7 144.8 Betting & Gaming BS 2000 EPOS System 9.4 Other 33.5 42.9 Total 187.7

  23. David MichelsGroup Chief Executive

  24. Hilton Group plc – Key Issues • Hotel RevPAR • Scandic • Horse race turnover and margin • BHB/Levy Saga • eGaming

  25. Revenue Per Available Room - Like for Like* 6 Months to June Year to 31st December 6 Months to December Growth Growth Growth 2001 2000 2001 2000 2001 2000 London 81.7 78.3 4.3% 75.0 87.7 (14.6%) 78.3 83.2 (5.8%) Provinces 51.1 48.0 6.5% 49.7 51.3 (3.0%) 50.4 49.6 1.7% Total UK 63.2 59.5 6.2% 59.7 65.3 (8.6%) 61.4 62.4 (1.6%) Europe, Middle East & Africa 47.9 47.7 0.4% 44.2 49.8 (11.2%) 46.1 48.3 (4.6%) Asia/Australasia 50.4 47.9 5.2% 55.2 56.2 (1.7%) 53.3 52.8 0.9% The Americas 47.5 44.7 6.3% 45.2 47.9 (5.6%) 46.3 46.2 0.3% Total Hilton 52.0 50.0 4.0% 50.3 54.5 ( 7.7%) 51.3 52.2 (1.9%) Scandic Hotels 31.3 31.1 0.6% 31.3 31.1 0.6% - - - *All at Constant Currencies

  26. Openings and Closures 2001 Openings Sales/Closures Copenhagen Airport Adana Melbourne Airport Sofia Rhodes Resort Sorrento Auckland Bangalore Luxembourg The Trafalgar Jeddah Cairo Ras Al Khaima Dubai Creek Port Sudan St.Ermins Huddersfield Kuala Lumpur Stoke onTrent Bath Waterside Newcastle Edinburgh Belford Algiers Jerusalem

  27. Pipeline Growth Openings 2002 Openings 2003 Openings 2004 Chongqing, China Kuwait London Paddington Konya, Turkey Cologne Narita, Tokyo Airport Seoul Cebu, Philippines Sao Paulo Ras Sudr Sinai, Egypt Shark Bay Resort, Egypt Alexandria La Defense, Paris Linkoping Scandic Copenhagen Sydhaven Scandic Stockholm Alvik Scandic Bruges Conrad Dublin Conrad Bangkok Newcastle Haiti Dubrovnik Copenhagen Beirut Barrage Residence Royal Residences Jeddah Yarra Valley Sharm Nabq Makkah Towers Scandic Trondheim Lagos Berlin Moscow Munich Dornach Beirut Kuala Lumpur Doha, Qatar Denarau, Fiji Tahiti Papeete Tahiti Rangiroa Tahiti Bora Bora Conrad Bali

  28. Guest Satisfaction 1999 2001 2000 12% 9% 9% 20% 20% 18% 68% 71% 73% Completely or very satisfied Fairly satisfied Dissatisfied Independent research carried out for Hilton International, based on a sample of approximately 50,000 respondents per annum

  29. Hilton Awards • BDRC British Hotel Guest Survey – Hotel Brand Performance in 2001 Awards: - British Business Travellers’ Leading Choice Hotel Brand of the Year - Ranked No.1 for brand loyalty • Business Traveller Magazine Awards: UK - Best New Business Hotel Worldwide: Copenhagen Airport - Best Hotel Chain in UK - Best Business Hotel in Western Europe: London Hilton • Business Traveller Magazine Awards: Germany - Best Hotel Chain in Europe - Best Hotel Chain in Middle East - Best Hotel Chain Worldwide • Hermes Awards, Paris: - Best Customer Loyalty Programme: Hilton HHonors - Best Wellness and Fitness Concept: LivingWell

  30. Capex 1999 2000 2001 Plan 2002 £m £m £m £m Hotels 214 278 144 112 Worldwide betting 30 40 40 42 Major property purchases 84 147 - - Capital expenditure 328 465 184 154 Disposals - hotels (151) (13) (355) * 177 452 (171) Acquisitions (Stakis and Scandic) Cash 461 - 454 Shares 882 - 165 Memo: goodwill on acquisition 739 - 597 Hotels – Property net book value £2.5bn £2.8bn £2.6bn * Potential sale and leaseback deal

  31. Scandic Post Acquisition Result Proformavs2000 2001 Occupancy 63.3% (3.1%) Average Rate (£) 49.4 3.8% RevPAR (£) 31.3 0.6% GOP (£m) 97.5 1.2% GOP conversion 42.6% 2.7%

  32. Scandic Rebranding Rebranded To Rebrand 2002 Hilton Vienna Danube Hilton Innsbruck Hilton Brussels City Hilton Bonn Hilton Bremen Hilton Dortmund Hilton Karlsruhe Hilton Nuremberg Hilton London Docklands Hilton Stockholm Slussen Stockholm Malmo Gothenberg Helsinki Copenhagen Linkoping

  33. LivingWell Current Membership UK 123,784 International 15,205 Total 138,989

  34. Branding Hilton 467 hotels Hilton 238 Hilton 229 Scandic 143 Hilton Garden Inn 125 Conrad 12 Double Tree 151 Embassy Suites 168 Homewood Suites 104 Hampton 1,144 Conrad 12 HI HHC

  35. 2001 Year End Performance - UK and Jersey 1995 1996 1997 1998 1999 2000 2001 Average number of shops PBIT £m 30.4 53.5 80.7 84.9 78.8 78.6 86.1 PBIT perShop £k 16.2 29.2 42.7 45.4 41.3 41.8 45.7 1,878 1,831 1,892 1,871 1,910 1,879 1,882

  36. Betting Duty Modernisation - Turnover Increase Year on year 6.10.01 – 31.01.02 +41.5% Estimated “real” increase +30% UK shops only

  37. Duty Modernisation Horseracing - Where the duty cut has gone 6 October 2001 – 31 January 2002 Duty 2000/01 £20.5m Duty 2001/02 £9.9m £10.6m £m 10 £8.4m 5 Customer returns increase £2m Levy increase £0.2m GP increase 0

  38. Telephone Betting • Profits normalised at £6.6m • Returned to the UK post 6th October tax change • New bet and call handling system installed • Since 6th October turnover up 62% • Test voice recognition call system this year

  39. Levy/BHB/Media and Data Rights/SIS • Levy on gross profits from 1st April 2002 • BHB require bookmakers to sign commercial agreement of 1.5% of turnover for data and 1.0% for pictures (plus VAT) by 1st May 2002 • OFT investigating potential abuse of monopoly position and bundling of rights by BHB/RCA/Jockey Club • BHB vs William Hill at the ECJ over use of horseracing data • SIS has supply contracts with 8,300 of 9,300 potential betting shops

  40. eGaming • £2m PBIT achieved in 2001 – ahead of forecast • Customer volumes continue to grow rapidly: Since Launch Registered 260,000 Active on Sportsbook 115,000 Active on Casino 27,000 Available in 8 languages, 14 currencies with customers in 160 countries

  41. eGaming • Sportsbook turnover averaged £2.0m per week in 2001, now £3.0m per week • Chips purchased averaged £1.1m in 2001, £1.6m in December • Balls turnover £0.5m per week • Total eGaming turnover in 2001 reached £188m at 13.0% • Ladbrokes brand ensures low customer acquisition costs • Sportsbook provides vital click through to casino

  42. eGaming • Localised and tailored partnerships -Playboy - Scandinavia • Digital TV - Ntl/ Telewest - Sky - ‘attheraces’ • Constant improvement and development - One account - Multi player poker - Progressive Balls • Deal flow - International white label - Brand and activity partnerships

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