1 / 8

1.02 Strategies that can improve communication

1.02 Strategies that can improve communication. Communication Strategies - Personal -. Use appropriate terms that patients can understand Recognize influences and barriers to overcome them Control behavior. Communication Strategies - Physical -. Hearing Impairment Speak clearly

tfrancis
Download Presentation

1.02 Strategies that can improve communication

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. 1.02 Strategies that can improve communication

  2. Communication Strategies- Personal - • Use appropriate terms that patients can understand • Recognize influences and barriers to overcome them • Control behavior 1.02 Understand effective communication

  3. Communication Strategies- Physical - Hearing Impairment • Speak clearly • Look at the person talking • Use hearing devices • Eliminate unnecessary sounds • Go to a quiet area 1.02 Understand effective communication

  4. Communication Strategies- Physical - Visual Impairment • Use large print documents • Use tactile cues 1.02 Understand effective communication

  5. Communication Strategies- Cultural - Language • Secure an interpreter • Speak slowly • Use gestures • Use pictures • Avoid slang and local phrases 1.02 Understand effective communication

  6. Communication Strategies- Cultural - Religion • Know the practices of others • Be respectful of the practices of others 1.02 Understand effective communication

  7. Communication Strategies- Cultural - Diversity • Includes Eye Contact, Gestures, and Body Language • Can be interpreted as sign of hostility and disrespect in some cultures • Sign of listening and sincerity • Vary depending on cultural beliefs 1.02 Understand effective communication

  8. Communication Strategies- Environmental - • Accessible patient care areas • Calm, quiet environment • Private area 1.02 Understand effective communication

More Related