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Potential Lead Provider Event

Framework Agreement for Social Care and Support Services that Enable Individuals to live in the Community Potential Lead Provider Event 17 May 2011. Potential Lead Provider Event. Welcome from Ian Hobbs Interim Assistant Director (Joint Strategic Planning and Commissioning) Graham Varley

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Potential Lead Provider Event

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  1. Framework Agreement for Social Care and Support Services that Enable Individuals to live in the Community Potential Lead Provider Event 17 May 2011

  2. Potential Lead Provider Event Welcome from Ian Hobbs Interim Assistant Director (Joint Strategic Planning and Commissioning) Graham Varley Policy Manager, Strategic Planning & Commissioning Adult and Community Services Directorate

  3. Potential Lead Provider Event Agenda • Update on the PQQ Outcomes • What is a Lead Provider and what are its responsibilities? • Contract Monitoring Proposal • Call-off Proposal • Group Discussions & Feedback • Next Steps

  4. PQQ Update Graham Newbery

  5. PQQ Evaluation • 202 PQQs received • Criterion 1 – Sole or Lead Provision • Criterion 2 – Overall Capacity • Criterion 3 – Range of Expertise • Participation of existing providers • Participation of new providers

  6. Zones Map

  7. Number of Lead/Sole Providers (Number one preferences only) 50 of you expressed lead provision as your number one preference.

  8. Overall capacity

  9. Range of Expertise

  10. Provider Profile – Current/New • Out of 202: • 154 are current providers • Majority of major suppliers participating • 48 are new providers, of which; • 36 are new to the DCC area • 12 are new to this particular market

  11. Provider Information Released Information available to you via the Portal or PEN website: • Lead providers, members and sub contractors by lot • Summary sheet • Lead provider preferences • Contact Details • Geographical or other limitations Updated 13th May, further weekly updates if necessary.

  12. What is a Lead Provider and what are its responsibilities? Shaun Bennett

  13. Lead Provider & Partners Defining the Arrangements:

  14. Legal Arrangements

  15. Administrative Arrangements

  16. Responsibilities of a Lead Provider • ITT Stage • Award & Post Award Stage • Call Off Stage • Service/contract monitoring/ management • Payments

  17. Contract Monitoring Proposals Max Sillars

  18. Contract Monitoring Principles • Approach to quality and organisational processes checked at tender stage • Streamlined, consistent range of monitoring tools that providers will use to submit reporting requirements • Focus upon preventing issues, & continuous improvement • Desk top assessment will triangulate with compliments, issues or complaints to inform a rolling inspection and investigation schedule

  19. Current Arrangements

  20. Indicative Future Arrangements

  21. Contract Monitoring Issues • Balancing service user and commissioner needs against the need to minimise bureaucracy and reduce costs • Agreeing consistent tools that can read across service areas, e.g. QAF • Arrangements with sub-contractors

  22. Call-off Proposals Nicola Tribble

  23. Calling Off Services Services will be called off from the framework either by:

  24. Calling Off Services • Standard Brokerage and Personal Brokerage can call-off services from any of the lots • Standard Brokerage will focus on personal care where a standard package is usually required • Personal Brokerage will focus on community based support and regulated community based support • Volume contracts can be called off from the framework agreement by procurement

  25. The Call-Off Process Currently it is proposed that there are two stages to the call-off process, which are: Stage 1 Stage 2

  26. The Call-Off Process • Any rotation of providers is only likely to apply to the personal care lot and will only involve those providers within a financial envelope.

  27. Group Discussion • 6 groups • 45 minutes • Nominate chair and note taker please • Feedback key issue from each of the following questions – 5 minutes per group • Full feedback will be circulated

  28. Group Discussion • Discuss contract monitoring proposals • Discuss call off proposals • What issues (not necessarily Lead Provider related) remain outstanding? • What further support do you need from DCC as we move towards ITT stage?

  29. Next Steps • Decision late May / early June • Consortia/Partnership events early June (by zone) • ITT released at the end of June/early July • ITT launch event (“how to”) • Implementation date

  30. Potential Lead Provider Event • Regularly visit the framework pages of the Provider Engagement Network website: www.devon.gov.uk/framework-agreements • Additional information will also be released via the ProContracts portal • Thank you for your attendance

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