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City of Cape Town Traffic Services

City of Cape Town Traffic Services. PRESENTATION. Andre Nel Deputy Chief: Traffic Services Date: 20 .09.2012. Vision: To be recognised as one of the top ten traffic services in the world. Values: Sincere Transparent Motivated Responsive Accessible Disciplined.

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City of Cape Town Traffic Services

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  1. City of Cape Town Traffic Services PRESENTATION Andre Nel Deputy Chief: Traffic Services Date: 20 .09.2012

  2. Vision: To be recognised as one of the top ten traffic services in the world. Values: Sincere Transparent Motivated Responsive Accessible Disciplined

  3. Key Objectives To contribute to the reduction of the accident fatality rate in the City. To carry out traffic management effectively and efficiently. To improve the response times to accidents and complaints. Increased driver and pedestrian safety. Improved traffic and licensing service delivery.

  4. Two Main Functional Areas TRAFFIC ENFORCEMENT TRAFFIC LICENSING AND LOGISTICS

  5. Traffic Operations Four Area Model Area West (Cape Town and South Peninsula) Area North (Tygerberg and Blaauberg) Area East (Helderberg, Oostenberg and Khayelitsha) Area South (Klipfontein and Mitchells Plain) Technical Services (Supports all areas City Wide)

  6. What we do in enforcement Enforcement of all traffic legislation Enforcement of by-laws Traffic control and regulation at events Road safety education (Junior Traffic Training Centre) Technical enforcement (Camera Review Committee)

  7. Enforcement Sections General area based enforcement 172 Traffic Officers Technical Services: 123 Traffic Officers Public Transport Vehicle Pound/Abandoned Vehicles Video Unit Road Safety Education Speed Checks Communication Centre Road Haulage Unit Ghost Squad Taxi Ghost Squad

  8. Traffic Licensing and Logistics Area West (Gallows Hill, Fish Hoek, Milnerton and Atlantis) Area East (Gordon Bay, Kuils River, Somerset West and Khayelitsha) Area North (Brackenfell, Parow, Goodwood, Belrail, Elsies River and Durbanville) Area South (Joe Gqabi, Hillstar, New Ottery and Mitchells Plain) Joint Ventures Lipro

  9. What we do in licensing and logistics Learner and driver testing Vehicle roadworthy checks Cash receiving Joint ventures with companies Warrant execution Court document administration Representations The City of Cape Town is an agent of the National and Provincial Transport departments and uses the Electronic National Information System (ENATIS) for the administration of driving licenses.

  10. SERVICE DELIVERY STRATEGY Traffic Services has adopted a four area model. This approach allows for equal distribution of personnel in accordance with various area requirements. The City regularly conducts joint enforcement in respect of Traffic Operations with other enforcement agencies in order to improve operational effectiveness. The standard and level of enforcement operations also vary from area to area because the challenges vary.

  11. Staffing Levels • Operational Members 32 Management 42 Inspectors 295 Traffic Officers 19 Traffic Wardens • Licensing and Support Members 16 Management 12 Inspectors 51 Traffic Officers 413 Administrative Members 33 Support

  12. WORKING HOURS SHIFTS: UNIFORM STAFF 10:00 – 18:30 06:00 – 14:30 07:00 – 15:30 15:30 – 24:00 Control Room runs 24 hours ADMINISTRATIVE STAFF 07:30 – 16:00 08:00 – 16:30

  13. CHALLENGES • Lawlessness on our roads have become the norm. • The accident fatality rate on our roads is far too high • The majority of traffic related complaints cannot be addressed within expected time frames. • Ensuring the safety of motorists and pedestrians on our City roads. • Maintaining staff morale.

  14. PROPOSED WAY FORWARD Work towards appointing additional Traffic Officers to complement the existing operational staff and make more use of technology. Advantages and benefits: • The accident fatality rate will be addressed more effectively. • Lawlessness on our roads will be addressed more effectively. • Visibility of Traffic Officers will increase with immediate effect. • Traffic Laws will be more vigorously enforced. • Traffic complaints will be attended to in a decisive manner. • Public Transport (taxis and buses) enforcement will be managed more effectively. • Morale and safety of current traffic staff will be enhanced. • Cape Town as a World Class City will improve its image considerably. • Significant reduction in overtime costs will be realised.

  15. Questions and Comments? THANK YOU

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