The View From Here - Our Professional Development Plan to Support a Vista Migration

1. The View From Here -Our Professional Development Plan to Support a Vista Migration Emily Renoe, Joe Zerdin, Kele Fleming University of British Columbia July 10th 2007

2. Introductions • Emily Renoe • Joe Zerdin • Kele Fleming

3. Agenda • Brief background • The View from UBC • Shifting to Vista • Professional Development Plan • Questions

4. The View From UBC

5. UBC Context • About UBC • Research Intensive • 43,579 students (Vancouver) • 4,132 students (Okanagan) • ~ 4500 faculty • ~ 8100 staff • Governance: • Decentralized administration of IT and LT/ET • Office of Learning Technology works across the Vancouver campus Photo from 2005-06 Annual Report

6. Culture: Quite DecentralizedUBC IT & LT Organizations Student Systems Classroom Services Major systems in each portfolio

7. High Level Values • Learning & Teaching needs drive technology use: choose tool(s) to complement/satisfy instructional goals • No one technology is perfect • UBC environment is diverse, with both local and central provisioning of resources • Strong value in community • Partnerships are required to achieve stability and agility

8. Widely Available & Emerging Technologies • CMS (“WebCT”) & Affiliated Technologies • Reusable Content/Media • Social Software (Weblogs, Wikis, RSS) • Web-based Teaching Evaluations • Clickers (Student Response Systems) • Turnitin • Integrated Lab Network • 3-D Immersive Environments • Podcasting • e-Portfolios • Videoconferencing & Remote Collaboration Photo credit: Ted Dodds, UBC

9. Communication Assessment Class Management Content Teaching Puzzle

10. Communication Assessment Class Management Content Teaching Puzzle Reflection Community Building Career Planning Collaboration Group Projects Team Building

11. Communication Assessment Class Management Content Teaching Puzzle Reflection Community Building E-portfolio Collaboration Career Planning Blog Vista CE Wiki Blog Group Projects Team Building

12. How We’ve Used WebCT • Administrative tasks(e.g., distribute grades) • Assessment & Evaluation(quizzing, assignments, self assessments) • Content Management & Delivery(store digital content, present in a variety of ways, selectively provide content to groups, etc.) • Communication and Collaboration(conduct discussions [public and private], chats, group management) Buchanan Building, ca. 1960, UBC UBC Photo Archives

13. Some Statistics • ActiveWebCT courses approx 2800 over 1 year period • Maximum concurrent WebCT users 1100 (Oct 2006) • Total number of ‘seats’ 33,000+ users • Active Vista courses 62 (23 in Jan ‘07, 39 in May-July ‘07) • Upcoming Vista migrations 300 courses (Sept ‘07)

14. Some Challenges People • Large numbers of faculty & staff to train • Large number of students to support • Maintain same level of support or MORE! Technology • Current aging WebCT CE4 system cannot support continued growth • See presentation from UBC’s IT unit @ 3:30 today (309)

15. Shifting to Vista

16. Why Move to Vista? • Vista provides more flexible tools & increased functionality • Vista provides a robust system that is scalable & reliable • Increase in use of online learning at UBC • Continuity & brand

17. Some features we like… Student-generated content Calendar, myVista View Learning Modules vs Content Modules Integrated tools → Key benefit: reduce confusion Selective release granularity Discussion upgrades Peer review Graded vs. Non graded Grading forms 3 types of discussions Assignments Attach grading form Ease of changing dates year to year (term rollover) Quizzes = Assessments New question types Grading! (grade by question) Self Test and Quiz questions exist as one database Grade anonymously Deeper tracking capabilities Group Manager

18. Summer 2006 VistaImplementationTimeline Planning andpreparationfor WebCT Vista Fall 2006 VistaInstalled at UBC Winter 2007 Jan 07 - UBC runs first group of January Early Adopters - 23 courses are migrated Spring 2007 May 07 - Next wave of approx 30 courses are migrated to Vista Summer 2007 Proceed with migrating next round of courses for Sep 07; Vista training continues Fall 2007  Deploy up to 300 courses toVista

19. Questions to consider • How do we communicate benefits to instructors? • How do we set & manage expectations: • Faculty & Students • Internal employees • Our bosses (and our boss’s boss….) • What are the most effective approaches/frameworks we can use?

20. Professional Development Plan

21. Training & Support Model • Distributed support • central IT & faculty ISS • Local support in units (training & office hours) • Central resources & materials available to local training & ongoing support • Community • Training programs • For Instructors • Faculty-based • Campus-wide • For staff

22. Training Programs Training • e-Learning Institute • 3 times per year • Bi-weekly sessions • Bi-weekly online sessions • Course Demos Open Labs • Weekly in-person drop-ins • Weekly online drop-ins (via Live Classroom)

23. Community Strong value in community • Communities of Practice • CART • e-Learning Institute trainers • TAG’s Communities of Practice • Passport of Participation Program • Listservs • Faculty mentors • Peers & tutors

24. Selected Resources • Resource development • Web • e-Learning website • Vista Project website • FAQs • Orientation sites • Instructional Support Unit sites • CIS (http://ipeer.apsc.ubc.ca/wiki/index.php/Centre_for_Instructional_Support_-_Wiki_Site) • LFS (http://www.landfood.ubc.ca/learningcentre/news/index.html)

25. Selected Resources • Resource development • Print • Purchased BB training materials • Home-grown training manuals • Tip sheets • Quick guides

26. Contacts • Emily Renoe - emily.renoe@ubc.ca • Kele Fleming - kele.fleming@ubc.ca • Joe Zerdin - joe.zerdin@ubc.ca

27. Questions?