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Field-tested strategies, tools, and communication techniques to generate work, build relationships, and enhance your professional services. Explore the comprehensive Business Development Tool Kit.
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Business Development for Appraisal Professionals Donna L.G. Shaft Principal and Marketing Counsel Professional Business Development
Who is Donna Shaft and what does she know about professional services business development ?
Exploring the Business Development Tool Kit Field-tested tried-and-true materials and strategies, plus social media, websites, testimonials, publications and more.
Creating a “Tailored-to-Succeed” Personal Marketing Agenda Composing a manageable business development plan of daily, weekly, monthly “to-do” actions that generate work, stimulate new contacts and grow current relationships
Communicating Credentials Developing written and verbal means of creating positive impressions that lead to work and productive professional relationships
The Fine Art of Asking for Work How to make your case as the best choice for the job and knowing when to offer your services
Keeping Referral Sources and Clients Close Staying “front of mind” for clients and contacts
Protocols Phones Questions Handout Materials
Quick Survey Experience Expectations
Advertising and Communications Ethics Standards and enforcement in regulated professional services
Basic Tools Business Cards Letterhead
Basic Tools Web Site Social Media
Basic Tools Print Materials
Basic Tools Advertising Public Relations
Basic Tools Public Appearances
Expanding the Tool Kit Events Sponsorships
Expanding the Tool Kit Blogs
Expanding the Tool Kit Collateral Materials
Expanding the Tool Kit RFP/SOQ Communications
Personal Marketing Agenda Goals: Current Long-term Yours Clients Referrers
Personal Marketing Agenda Define Ideals Clients Referrers
Personal Marketing Agenda Assess Current Rosters of Clients and Referral Sources Keep? Grow? Release?
Personal Marketing Agenda Determine Needs Define Strategy Develop/Access Tools
Personal Marketing Agenda FOLLOW THROUGH FOLLOW THROUGH FOLLOW THROUGH
Personal Marketing Agenda Define Success Measure Everything Continuous Adjustment Loop
Communicating Credentials Goal: Developing written and verbal means of creating positive impressions that lead to work and productive, profitable professional relationships
Communicating Credentials What You Say vs What They Hear
Communicating Credentials Personal Ability, Skills and Education vs Differentiation From Other Providers
Communicating Credentials Synchronizing the Message
Communicating Credentials FOLLOW THROUGH FOLLOW THROUGH FOLLOW THROUGH
The Fine Art of Asking for the Work How to make your case as the best choice for the job
The Fine Art of Asking for the Work Direct Approach Indirect Approach
The Fine Art of Asking for the Work Support Materials and Props
The Fine Art of Asking for the Work Conducive Scenarios: Social Introductions Milestones At Opening/At Closing Issue Driven
The Fine Art of Asking for the Work FOLLOW THROUGH FOLLOW THROUGH FOLLOW THROUGH
Keeping Referral Sources and Clients Close Why? Other than the obvious….
Keeping Referral Sources and Clients Close Building Foundational Relationships
Keeping Referral Sources and Clients Close Conducive Scenarios: Social Introductions Milestones At Opening/At Closing Calendaring Contacts
Keeping Referral Sources and Clients Close Measuring Results Continuous Adjustment Loop
Business Development for Appraisal Professionals Donna L.G. Shaft Marketing Counsel www.dlgshaftconsulting.com