1 / 10

Managing Conflict and Negotiation

Managing Conflict and Negotiation. A Guide for Watershed Partnerships From the: Conservation Technology Information Center (CTIC). By: Chuong Truong & Darin Jones. What is conflict?.

totie
Download Presentation

Managing Conflict and Negotiation

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Managing Conflict and Negotiation A Guide for Watershed Partnerships From the: Conservation Technology Information Center (CTIC) By: Chuong Truong & Darin Jones

  2. What is conflict? • Conflict is a natural disagreement resulting from individuals or groups that differ in attitudes, beliefs, values or needs.

  3. Ingredients of Conflict • Needs – Essential to our well-being • Perception – Different Interpretation • Power – Control over Others • Values – Beliefs or Principles • Feelings and Emotion – ‘Control of…’

  4. Type of Conflict • Dysfunctional – Negative conflict • Functional – Positive Conflict

  5. Negative Conflict • Destroys Relationships • Suppresses Innovational Thinking

  6. Positive Conflict • Growth and innovation • New ways of thinking • Additional Management Options • Strengthen relationships Win/Win Resolution!!!!!

  7. Five Steps of Resolution • Analyze the conflict • Determine management strategy • Pre-negotiation • Negotiation • Post-negotiation

  8. Five Styles to Resolve Collaborating Accommodating High Compromising Concern for Others Competing Avoiding Low High Low Chart from OB Textbook Concern for Self

  9. Desired Outcomes • Agreement – Equitable and fair agreement that lasts • Stronger Relationship – Raising the level of goodwill and trust for the future. • New Perspective – Greater self-awareness and creative problem solving skills

  10. Competition? Any Questions? None?...Thank You! (Less conflict this way)

More Related