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ICT SUPPORT TO CRISIS OPS

Bosnia, Kosovo. UN, ITU, Regional, and USG Elements. Afghanistan. Iraq. ICT SUPPORT TO CRISIS OPS. Haiti. Myanmar. Larry Wentz Senior Research Fellow Center for Technology and National Security Policy, National Defense University lwentz@verizon.net. “Essential Service”

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ICT SUPPORT TO CRISIS OPS

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  1. Bosnia, Kosovo UN, ITU, Regional, and USG Elements Afghanistan Iraq ICT SUPPORT TO CRISIS OPS Haiti Myanmar Larry Wentz Senior Research Fellow Center for Technology and National Security Policy, National Defense University lwentz@verizon.net

  2. “Essential Service” “Critical Infrastructure” Information Communications Technology Needs to be Viewed and Treated as “The Engine” of Disaster Recovery and Social Development and Economic Growth

  3. Cooperation, Collaboration and Information Sharing is Key Ad Hoc Collaborative Information Environment

  4. Likely Global Partners During HA/DR and Stability Ops Governmental Partners have different responsibilities, authorities, and capabilities and expectations and agendas MultinationalInteragency Players Aid Agencies Military Forces ITU AU UN DPKO IGOs EU OCHA CJTF OAS OSCE ASEAN Affected Nation Civilian IOs Military ICRC Private MilitaryCorporations IFRC NGOs Contractors (2) Roles of Partners vary – Based on cause and urgency of operation – Over time as conditions change BusinessCommunity Source: Martin Lidy, IDA Non-Governmental

  5. Default Civil-Military HA/DR ICT Baseline Internet and portals, wikis and Web 2.0 and social networking tools are the “default” civil-military collaborative information environment and commercial SATCOM, satphones, BGAN, VSAT, wifi, wimax, cell phones/SMS,GPS, and radios (HF/VHF/UHF) the primary means of access and local/regional/international communications MILSATCOM COMSAT IOs and NGO Portals Civilian Gov’t and other Civil Organizations Portals Classified Networks US Military Classified US Military NIPRNET Internet US Military NIPRNET Affected Nation Network US Civil Gov’t Agencies News Media Portals Responder Networks Military Unclassified Portals Social Networking Tools UN NGOs Military Classified Portals DMZ IOs Global Cellular Network Commercial ICT Capability Packages

  6. Take Aways • Absence of a common culture of trust and willingness to collaborate and openly share information • People and organization culture driven • Lack shared understanding of participants roles, responsibilities, capabilities and activities • Gov’ts, Military, IOs (UN, ITU, ..), NGOs,.. Affected Nation • Leverage International and Regional organizations, USG elements, public-private partnerships • Unmanaged expectations and misperceptions • Lack shared situation awareness • Affected nation information infrastructure, laws, and governance and ICT business processes • Evolving crisis response operational environment • No broad assessment of responder ICT needs and needs of other sectors such as healthcare • Ad-hoc and reactive International ICT response actions • Lack preparedness planning and response leadership • ICT responses stove-piped and no agreed ICT response architecture and processes • Information sharing important but…. • No coordinated approach to assess and develop a common situational overview of the supporting ICT infrastructure and responder information sharing needs • Information overload and stove-piped sources and methods are manpower intensive • Distrust of USG information systems and misperceptions of their uses • Leverage ICT as enabler of recovery Trust is the Precondition for Collaboration and Information Sharing

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