1 / 37

L 2 C Learning to Collaborate ACDT Knowledge Harvesting and State of the Art Report (WP 1)

L 2 C Learning to Collaborate ACDT Knowledge Harvesting and State of the Art Report (WP 1). Alexander Fliaster, UAFM. Overview Contributing Partners. ACDT Knowledge Harvesting & Integration (WP 1). Overview The Challenge of Passing Collaboration Frontiers.

turi
Download Presentation

L 2 C Learning to Collaborate ACDT Knowledge Harvesting and State of the Art Report (WP 1)

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. L2C Learning to Collaborate ACDT Knowledge Harvesting and State of the Art Report (WP 1) Alexander Fliaster, UAFM

  2. OverviewContributing Partners ACDT Knowledge Harvesting & Integration (WP 1)

  3. OverviewThe Challenge of Passing Collaboration Frontiers ACDT Knowledge Harvesting & Integration (WP 1) Source: Angehrn, 2006 (->Dissemination Activities)

  4. OverviewGeneral Description of Workpackage 1 according to DOW ACDT Knowledge Harvesting & Integration (WP 1) Objectives: This WP will produce a comprehensive, integrated collection of cognitive, psychological and organizational models and insights emerging from practical experiences to be integrated in the ACD framework and simulation games. Deliverables: D1.1 ACDT Knowledge Harvesting and State-of-the-Art Report Measurable Outcomes: This WP activated all the partners in the structured identification of relevant know-how (from a theoretical, practice-related, educational and technological perspective) ready to be: • inserted/published in the Knowledge Management Tools (basis for WP2) • used as a basis for selecting the collaboration scenarios and dynamics underlying ACDT Simulation Games (basis for WP3)

  5. OverviewStructure of the Deliverable 1.1 ACDT Knowledge Harvesting & Integration (WP 1)

  6. Chapter 2Research Framework for Collaboration Dynamics and Management ACDT Knowledge Harvesting & Integration (WP 1)

  7. ACDT Knowledge Harvesting & Integration (WP 1) Chapter 4 The People Dimension: Collaboration-related Motivational and Cultural Dynamics (WP1.2)

  8. Chapter 4Multilevel Framework for the Analysis ACDT Knowledge Harvesting & Integration (WP 1) Individual Behavioral Models (collaborative, cooperative, competitive, adversarial) Social Behavior Models (individualistic vs. collectivistic) Group Behavioral Models(participating, goal-oriented, challenging) Positive and Negative Effects on Collaboration Performance

  9. Chapter 4Motivational & Cultural Affect on the Performance of Collaboration ACDT Knowledge Harvesting & Integration (WP 1)

  10. Chapter 4Conflicts and Collaboration-related Consequences ACDT Knowledge Harvesting & Integration (WP 1)

  11. Chapter 4Key insights and Implications for Other Work Packages ACDT Knowledge Harvesting & Integration (WP 1) For the purpose of L2C, the chapter provides especially: • A framework for categorizing motivational and cultural determinants (divided by level of analysis) and building scenarios. • A set of negative determinants for Collaborative Performance representing a list of the breakdowns related to each determinant, in particular a list of “faulty” forms of behavior or challenging situations that can lead to critical breakdowns.

  12. ACDT Knowledge Harvesting & Integration (WP 1) Chapter 5: The Knowledge Dimension: Collaboration-related Knowledge Integration Dynamics (WP1.3)

  13. Problem definition, knowledge inventory, trial of problem solving Initiation Search for knowledge and people who possess this knowledge Planning Key Project phases Approach documents andcontacting people Execution Translation and collaborative transfer of knowledge from outside Termination Key Knowledge Processes Knowledge sharing among members of group Creation of new knowledge through fusion and modification Connective enabler social skills & personality Evaluation, verification and knowledge selling (persuasion) Cognitive enabler Knowledge resources, cognitive skills and styles Key Enablers & Breakdowns Application of knowledge Supporting knowledge-related activities (ambassadoring etc.) Social capital structural positions, resources & ties Chapter 5 Knowledge Processes in Collaborative Projects & Collaboration Skills ACDT Knowledge Harvesting & Integration (WP 1)

  14. Cardiac surgery at the Great Ormond Street Hospital for Children Ferrari Pit Stop Chapter 5 Knowledge Fusion Across Industrial and Organizational Borders ACDT Knowledge Harvesting & Integration (WP 1) Source: Fliaster & Eggenhofer, paper accepted for EURAM 2007, Track “Managing and Learning to Collaborate" (Example of Dissemination Activities)

  15. Chapter 5Connective Enabler: Selected Connective Skills ACDT Knowledge Harvesting & Integration (WP 1) • Social perceptivenessPerceiving others‘ intentions and feelings • Stress toleranceDealing effectively with critical situations • TrustworthinessBeing adept, reliable and upright • Communication: Being a „receiver“Interpreting messages correctly, giving adequate feedback • Communication: Being a „sender“Being consciously explicit and unambiguous • Conflict management, negotiationMaking consensus emerge from divergence Link to the Chapters on Culture & Motivation and on Technologies

  16. Chapter 5Key insights and Implications for Other Work Packages ACDT Knowledge Harvesting & Integration (WP 1) • A multi-phase model of the project life-cycle and the best practices of effective and efficient project management have been identified. • A comprehensive general framework, which includes several knowledge processes and the links between them, especially in connection with projects, has been developed. • Success factors and breakdowns of collaborative knowledge processes have been analyzed, in particular: • Cognitive skills and connective (social) skills as enablers of knowledge-related collaboration have been discussed in depth, and • Formal and informal ties and networks (structural complement to the skills and the motivation) have been illuminated.

  17. ACDT Knowledge Harvesting & Integration (WP 1) Chapter 6: State of the Art in Collaboration-related Technology-enhanced Workgroup Dynamics (WP1.4)

  18. Chapter 6Key Dimensions of Analysis ACDT Knowledge Harvesting & Integration (WP 1) • Individual factors (technology experience, proficiency level etc.) • Group-related factors (diversity, stage of group development etc.) • Organization-related factors (norms, technology investment, training etc.) • Task-related factors (complexity, interdependency etc.) • Technology-related factors (richness, social presence etc.) Links to the Chapters on Motivation, Culture, Knowledge Integration, Skills and Inter-Organizational Collaboration

  19. Chapter 6Selected Key Factors of Technology-enhanced Workgoup Dynamics ACDT Knowledge Harvesting & Integration (WP 1) • At the individual level • At the technology level

  20. Chapter 6Key insights and Implications for Other Work Packages ACDT Knowledge Harvesting & Integration (WP 1) • A number of collaboration dynamics have been identified (e.g., development of trust, distribution of power, group participation and involvement, accountability and conflict management). • Key preconditions for technology adoptions have been illuminated (such as the allocation of resources, motivational levels, whether the technology is tied to existing practices, value generated by the use of a technology, ongoing support and leadership). • Collaboration breakdowns as "facilitators of learning and rethinking" have been discussed. • New waysin which virtual groups and communities interacthave been emphasized (such as greater self-organization, increased participation, emerging structures, harnessing collective intelligence, and richer user experiences). • Three scenariosfor the L2C simulations have been generated.

  21. ACDT Knowledge Harvesting & Integration (WP 1) Chapter 7 The Practice Dimension: Collaboration Management Competencies – Best and Worst Practice Cases (WP1.5)

  22. Chapter 7Collaboration Viewed from the Inter-Organizational Perspective ACDT Knowledge Harvesting & Integration (WP 1) • Theory of Collaborative Advantage and Its Further Development for the L2C Project • Collaboration Drivers • Typologies of Collaboration • Main Characteristics of Collaborations • Practical Examples Drawn from the Theory of Collaborative Advantage • New Case Studies Developed in the L2C Project • Implications for the L2C Simulation

  23. Chapter 7Core Issues in Collaboration Research & Practice and the L2C Project ACDT Knowledge Harvesting & Integration (WP 1) (Following Huxham & Vangen)

  24. Chapter 7Case Studies Conducted within the L2C Project (WP1) ACDT Knowledge Harvesting & Integration (WP 1) • Initiation of a Collaboration (Fiat) • High Performance Collaboration (Ferrari) • Cross-Cultural Collaboration (UniCredit) • The Public Sector Partnership: Success in Imposed Collaboration Detailed Recommendations for the L2C Simulations with regard to the Six Core Issues in the Inter-Organizational Collaboration

  25. Chapter 7Example of Key insights and Implications for Other Work Packages ACDT Knowledge Harvesting & Integration (WP 1)

  26. ACDT Knowledge Harvesting & Integration (WP 1) Chapter 8 Learning Solutions addressing Advanced Collaboration Dynamics (WP 1.6)

  27. Chapter 8Determining Key Pedagogical & Learning Objectives ACDT Knowledge Harvesting & Integration (WP 1) • Content analysis of existing programs at other universities and questionnaire for partners • Analysis of existing learning solutions (face-to-face, simulations etc.) in the field of collaborative dynamics • Systematization through existing Management Competency Models

  28. Chapter 8Key Learning Solutions Addressing Collaboration Dynamics ACDT Knowledge Harvesting & Integration (WP 1) • Face-to-face seminars or trainings • Discussions (especially within seminars) • Case studies • Simulations including computer-based simulations • Role plays • Games • Project work respectively problem-based learning • Action learning

  29. Interaction of individual and group Dynamic aspects of the group Collaboration Dynamics Communication Work-related aspects of the group Structure and process of the collaboration Chapter 8Competence Areas Connected to Collaboration Dynamics ACDT Knowledge Harvesting & Integration (WP 1) Links to the Chapters on Culture, Skills, Knowledge Integration and ICT

  30. Chapter 8Tuckman's Model, Pedagogical Objectives and Selected Learning Sol. ACDT Knowledge Harvesting & Integration (WP 1)

  31. ACDT Knowledge Harvesting & Integration (WP 1) Chapter 9 Advanced Simulation & Agents Technologies (WP1.7)

  32. Chapter 9Main Outputs and Implications for Other Work Packages (1) ACDT Knowledge Harvesting & Integration (WP 1) • An outline of the process of simulation game production and how it applies to L2C • (-> Link to the Analysis of Best Practices of Project Management in Chapter 5)

  33. Chapter 9Main Outputs and Implications for Other Work Packages (2) ACDT Knowledge Harvesting & Integration (WP 1) • A set of functional and non-functional criteria L2C simulation games need to meet (e.g., possibilities for player intervention, extensibility etc.) • An analysis of a large number of games and applications suited to provide inspirations for the L2C project (market research & learning) • A selection of open source and commercial off-the-shelf toolkits and ready-made components that are useful for the game production purposes of L2C (e.g., Java View, Gamebryo etc.) • Recommendations for decisions to be taken in the development of the prototypes within the L2C project (with regard to simulation characters, actions, behavioral dynamics, networks etc.) • -> Links to the Motivational (Chapter 4), Structural (Chapter 5) and Technological (Chapter 6) Enablers of Collaboration as well as to the Pedagogical Objectives of L2C simulations (Chapter 8, )

  34. ConclusionL2C Work Package 1: The Integration Framework and Conclusion ACDT Knowledge Harvesting & Integration (WP 1)

  35. ConclusionResults of the Work Package 1: A Summary ACDT Knowledge Harvesting & Integration (WP 1) • Six Building Blocks of Research Framework have been successfully developed. • The first Four of the Six Building Blocks (Chapters 4-7) provide an extensive knowledge base on which to build the design and development of L2C Simulations (foundation for Work Packages 3 and 4), identifying relevant scenarios (team, organisational, or inter-organisational situations), in which a variety of factors and dynamics intervene and determine the success or failure of collaboration • The Building Block Chapter on Learning Solutions (Chapter 8) provides a solid basis for positioning L2C simulations in terms of the learning objectives they will address and achieve, and differentiating them from existing solutions, which are typically limited to addressing group dynamics and do not emphasize enough dimensions such as the complexity of knowledge integration processes or the impact of modern ICT on new forms of collaboration. • The Building Block Chapter on Implementation (Chapter 9) sheds light on the technologies available or under development which can be deployed to support the implementation of advanced, distributed, and highly interactive and usable learning systems. • The Integration Framework provides a systematic way for converting the collaboration-related know-how produced in the Six Building Blocks Chapters to support the next phases of the project. • The material presented in all the chapters provides an excellent basis for injecting content in the online KB and VC systems developed in Work Package 2, and for involving other players beyond the core team.

  36. ConclusionWork Package 1: Implications for other Work Packages ACDT Knowledge Harvesting & Integration (WP 1) Work Package 1 provides the foundation for: • Knowledge Management Tools Development (Knowledge Base & Virtual Community)  See Presentation on WP2 • Framework and Simulation Games Prototype Development & Testing  See Presentation on WP3 • Exploitation and Dissemination Activities  See Presentation von WP5 • Evaluation  See Presentation on WP6

  37. ACDT Knowledge Harvesting & Integration (WP 1) Thank you very much for your attention and collaboration!

More Related