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REQ.24.4.1 Enrollment in Demand Response Programs Process Flow

REQ.24.4.1 Enrollment in Demand Response Programs Process Flow. Engineering Firm. Authorization acceptable (x.x.x.x). Retail Customer receives Authorization & reviews (x.x.x.x). Retail Customer signs Authorization & sends to DRSP (x.x.x.x). Yes. Retail Customer. No.

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REQ.24.4.1 Enrollment in Demand Response Programs Process Flow

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  1. REQ.24.4.1 Enrollment in Demand Response Programs Process Flow Engineering Firm Authorization acceptable (x.x.x.x) Retail Customer receives Authorization & reviews (x.x.x.x) Retail Customer signs Authorization & sends to DRSP (x.x.x.x) Yes Retail Customer No Retail Customer returns rejected Authorization to DRSP (x.x.x.x) Receives rejection letter (x.x.x.x) Receives rejected Authorization & re-evaluates (x.x.x.x) Demand Response Service Provider (DRSP) Receives signed Authorization & requests meter data from Distribution Company (x.x.x.x) DRSP identifies prospective client (x.x.x.x) DRSP creates or revises Authorization & sends to Retail Customer for signature (x.x.x.x) Sends rejection letter to Retail Customer (x.x.x.x) Still viable client (x.x.x.x) Yes No Distribution Company Receives request for meter data (x.x.x.x) 1

  2. REQ.24.4.1 Enrollment in Demand Response Programs Process Flow Engineering Firm Is Retail Customer a viable client (x.x.x.x) Is Retail Customer eligible (x.x.x.x) Retail Customer Receives rejection letter (x.x.x.x) Demand Response Service Provider (DRSP) DRSP receives request rejection (x.x.x.x) Receives meter data & performs quick assessment (x.x.x.x) Sends a rejection letter to Retail Customer (x.x.x.x) No Yes 2 Distribution Company Distribution Company rejects request for meter data (x.x.x.x) Distribution Company compiles meter data & sends to DRSP (x.x.x.x) 1 No Yes

  3. REQ.24.4.1 Enrollment in Demand Response Programs Process Flow Engineering Firm Receives request for assessment (x.x.x.x) Performs in-depth site assessment & sends to DRSP (x.x.x.x) 4 Is Retail Customer a viable client (x.x.x.x) Retail Customer Receives rejection notification (x.x.x.x) Retail Customer receives contract & reviews (x.x.x.x) 3 Demand Response Service Provider (DRSP) Notifies Retail Customer that unable to help (x.x.x.x) Receives in-dept Assessment (x.x.x.x) No Sends request for assessment to engineering firm (x.x.x.x) 2 DRSP sends contract to Retail Customer (x.x.x.x) Yes 5 Distribution Company

  4. REQ.24.4.1 Enrollment in Demand Response Programs Process Flow Engineering Firm Engineering firm requests payment for in-depth assessment (x.x.x.x) 4 Negotiation Successful (x.x.x.x) Is contract acceptable (x.x.x.x) Retail Customer Retail Customer signs contract & sends to DRSP (x.x.x.x) 3 Yes Retail Customer rejects contract (x.x.x.x) No 5 Demand Response Service Provider (DRSP) Receives signed contract (x.x.x.x) Yes DRSP receives request for payment from engineering firm (x.x.x.x) 6 Receives contract rejection & opens negotiation with Retail Customer (x.x.x.x) Sends Enrollment Request to Distribution Company (x.x.x.x) No further action (x.x.x.x) No Distribution Company Distribution Company receives Enrollment Request (x.x.x.x) Distribution Company enrolls Retail Customer (x.x.x.x)

  5. REQ.24.4.1 Enrollment in Demand Response Programs Process Flow Engineering Firm Engineering firm receives payment (x.x.x.x) Negotiations successful (x.x.x.x) Is request valid (x.x.x.x) Retail Customer DRSP receives payment & forwards to engineering firm (x.x.x.x) Demand Response Service Provider (DRSP) Yes DRSP validates request for payment from engineering firm & sends to Distribution Company (x.x.x.x) Receives payment rejection & enters negotiation with Distribution Company (x.x.x.x) 6 No further action (x.x.x.x) No Distribution Company Sends payment rejection to DRSP (x.x.x.x) Receives request for payment & evaluates request (x.x.x.x) No Distribution Company authorizes payment (x.x.x.x) Distribution Company sends payment to DRSP (x.x.x.x) Yes

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