The Value of Office 2007

1. Office 2007 Deployment Discussion Guide The Value of Office 2007

2. Why should I deploy Office 2007 Now? To immediately begin receiving the added business value from the Microsoft Office 2007 system! • Created a proposal generation solution that reduced proposal preparation time by 60% and reduced executive time spent on proposals. • The solution was implemented at an estimated one-fifth of the time it would have taken on previous versions of • Estimates they will realize $500,000 in annual productivity savings that can be redirected to closing deals and building customer relationships • Expect to recover the cost of the solution within eight months on productivity gains alone.

3. What’s Different about Office 2007?Mindset Shift: From Personal to Enterprise Productivity Best of breed technologies: Stand alone, disconnected solutions Consolidated Infrastructure: Unified, extensible business productivity platform

4. The Value EquationAccelerators and Deal Breakers Must be Greater Than Total Cost of Ownership Business Value (Scenario based) TCO Factors: Value Factors: Cost Of: Licensing Deployment Management End-user adoption Business Value Gain at three levels: Individual Infrastructure Enterprise

5. Office 2007 ValueRealize business value in three productivity areas Individual Value • Ease of use • Produce deliverables faster • Find information Infrastructure Value • Reduce complexity • Easier to deploy • Easier to manage Enterprise Value • Institutional knowledge • Compliant processes • Collaborate effectively

6. Individual ValueOffice 2007 Customer Value Proposition Vignettes • The average information worker spends 9.5 hours/week just looking for information (IDC) • 60% of users believe they are more productive on Office 2007 than previous versions. An estimated 18 percent improvement in time to complete a task in the 2007 Office release vs. previous Office version. (Forrester Survey)

7. Infrastructure ValueOffice 2007 Customer Value Proposition Vignettes • For Office 2007 only, IDC estimates a deployment cost of $27/PC and as little as $7 / PC for customers with a Rationalized Core IO. • XML file format allows reduces storage costs with 25-50% reduction in file size, helps protect documents from viruses and simplifies data recovery

8. Enterprise ValueOffice 2007 Customer Value Proposition Vignettes

9. Declining Cost of Office 2007 Deployment

10. Desktop TCO BreakdownDesktop costs go beyond hardware and software 70% of desktop TCO is labor related Desktop TCO ($4600-$5000/year) 50% 100% (US$ /desktop/year) 20% 30% HW/SW IT costs End-user Total Cost of hardware and software Cost of IT labor and administration Cost of self-support & downtime Source: Leading Analyst Firm, December 2005 Note: Excludes server & network costs for centrally manages services

11. Decreasing Cost to Deploy The 2007 release of Microsoft Office includes the largest investment in deployment and management capability improvements in the product’s history, making deployment easier and less expensive than ever before • Zero-Touch Deployment • Single image, automatic deployment • Minimize cost and time-to-deploy • Capitalize on the tools & guidance in Microsoft Deployment

12. Easier to ManageTools to increase IT effectiveness and reduce IT management costs • Automated desktop deployment and patch management • Central management of PC settings and configurations • Migration tools and planning resources • Enhanced security and control with a common location for all security settings and user roles • Reduced end-user support costs through self-service creation of workspaces, forms, workflows and reports • XML file formats that will decrease your clients cost of managing their Business Productivity Infrastructure: • Improved security - separates macros / scripts from data, helping prevent viruses. Office 2007 also includes Information Rights Management and digital signatures to protect documents • Reduced file size - reduces file sizes an average of 25-50%, saving system resources • Accessibility - ensures any system or application can open and edit documents • Developer Access - creates new opportunities for developers to build custom applications

13. Decreasing Cost of End-User AdoptionSurvey by Forrester shows strong acceptance of user interface* • Training Costs will not be as high as expected. • 39.8 percent of users don’t believe training is necessary to get back up to speed. • Of the users who felt training was necessary, most felt that four hours or less would be sufficient. • The average end user will experience a short-term reduction in productivity, but becomes more productive within a few weeks • The average time to attain previous levels of productivity is 2-3 weeks • 60.3 percent say that their productivity has increased slightly or significantly, and another 33.2 percent say it has remained the same • 78.3 percent indicated that they called the help desk about the same number of times or less frequently than with the previous versions of Office • End users prefer the new user interface • 95.5 percent say they are more satisfied or equally satisfied • 81.4 percent say the new user interface is as easy or easier to use *Results are from a survey by Forrester Consulting (commissioned by Microsoft) of 1,000+ end users using Office 2007

14. Why Deploy Now? To immediately begin receiving the added business value! • The 2007 Office system enables your business to work more efficiently and effectively in ways that weren’t previously possible • Putting off deployment of Office 2007 solutions delays the realization of both monetary and productivity gains for your company • Deployment, Management and End-user Adoption of a new version of Office has never been easier or more cost efficient than it is today • Work with your Microsoft partner to define how Office 2007 can provide business solutions for your key initiatives today!

15. Resources • Desktop Deployment Planning Services • SharePoint Deployment Planning Services • Microsoft Deployment (formerly BDD) • The Microsoft Office 2007 Resource Kit • Microsoft Office 2007 flash demos

16. Appendix Product Information & Resources

17. Sales Resources

18. Deployment Resources

19. Adoption Resources

20. Microsoft DeploymentThe next generation of BDD • Aligns with ConfigMgr • Simple upgrade from BDD 2007 • Evolutionary refinements • Aligns with ConfigMgr • Simple upgrade from BDD 2007 • Evolutionary refinements • Adds server support • New! • Fully integrated experience • Single console • Adds server support • Extends and enhances Learn More: http://www.microsoft.com/deployment

21. Office 2007 Demos • See the Microsoft Office 2007 system in action • The Microsoft Office Fluent user interface demo • The Microsoft Office Fluent user interface video

22. Solutions Showcase ScenariosCreated for the 2007 Microsoft Office system Each scenario includes: • Click-thru Demo + Script • Customer deck • Battlecard • Improving the Recruiting Process • IT Help Desk Knowledge Base • IT Work Management • K-12 Classroom Collaboration • Managing Six Sigma Projects • Plant Floor Visibility and Intelligence • PLM - Engineering Change Process • Streamlining Case Management for Government • Student Achievement • Supply Chain Collaboration • Employee Performance Reviews • Financial Reporting Dashboards • Improving Client Service with Integrated Workspaces • Improving Sales Proposals • Collaborative Document Creation • Collaborative Product Development Use these scenarios to show customers what is possible • Delivering Responsive Service • Electronic Records Management • Improving Policy Development • Improving Sales & Marketing ROI Analytics • Increasing Bank Branch Seller Opportunities • Managing 21 CFR Part 11 Compliance • Maximizing Strategic Investments with IT Governance • Optimizing Project Portfolio Management • Optimizing Treasury & Cash Management • Retail Operations Management • Addressing Sarbanes-Oxley Challenges • Automating Government Forms • Clinical Trial Management • Contract Lifecycle Management • Document Creation and Assembly • Emergency Management Internal:http://officesystem/showcase Customer: http://www.microsoft.com/office/showcase MS Partner: https://partner.microsoft.com/global/iwshowcase

23. Potential Client Scenarios & Messaging Guidance

24. Ask & Listen For

25. 2007 Microsoft Office System Platform Servers Programs Services

26. Enterprise Content Management Collaboration Unified Commun-ications Business Intelligence Enterprise Search Word Processing Spreadsheets Databases Presentations PIM Microsoft Office TransformationFrom Personal Productivityto Enterprise Productivity Today • 2007 Office system servers • Office SharePoint Server • Office Communication Server • Exchange Server • Office Project Server • Office Groove Server 1996 • Communicator • OneNote • Groove • Project • SharePoint Designer • Visio • 2007 Office system clients • Outlook • Word • Excel • PowerPoint • Access • Publisher • InfoPath

27. Business Productivity InfrastructureStreamline the way your people do business

28. TCO FactorsOffice 2007 Deployment 1 2 4 3 DEPLOYMENT High Cost and compatibility issues END USER UI is different; different = scary LICENSING MANAGEMENT Management is costly and complex Managed through automation and deployment tools UI easier to learn and end-user training tools encourage adoption Central management of PC settings and configuration Improvements made to licensing model

29. What Licences Are Required?Both server and client licenses are required • The users: • Use Microsoft Office including Outlook and • Access a company Portal • Windows Server • Microsoft Office SharePoint Server • SQL Server • Exchange Server • Windows CAL • MOSS CAL • SQL CAL • Exchange CAL • Windows CAL • MOSS CAL • SQL CAL • Exchange CAL • Windows CAL • MOSS CAL • SQL CAL • Exchange CAL • Windows CAL • MOSS CAL • SQL CAL • Exchange CAL • Windows CAL • MOSS CAL • SQL CAL • Exchange CAL • Windows CAL • MOSS CAL • SQL CAL • Exchange CAL • Windows XP • Office 2003 • Windows XP • Office 2003 • Windows XP • Office 2003 • Windows XP • Office 2003 • Windows XP • Office 2003 • Windows XP • Office 2003

30. Client Access Licence TypesA document stating how many clients or devices may connect A CALallows client computers access to the services of a server A Base CAL allows client computers access to a limited set of fundamental services of the server An Additive CAL allows client computers access to more advanced services of the server It “adds to” rather than includes the functionality of the Base CAL AdditiveCAL Client getsmorefunctions BOTH CALs are required to give clients access to all functions BaseCAL Client getsthe basicfunctions BaseCAL Client getsthe basicfunctions

31. Communicating Enterprise Value Evidence based approach

32. Office 2007 solutions can improve business processes through impact in key capability areas: ECM, BI, UC, Enterprise Search & Collaboration Yet these must be explained in terms of the top priorities of BDMs So how do I communicate value? It depends on what the organization needs to accomplish

33. Improve Customer Relationships Increase customer loyalty by simplifying how people work together to deliver exceptional service Potential Business Impact Customer Success Story A marketing services firm created a proposal generation solution that allows authors to search for content stored in an Office SharePoint Server 2007 site from within Word 2007. The solution is reducing proposal creation time by 60% . Link to HealthSTAR case study

34. Improve Visibility into the BusinessTurn information into business insight to avoid problems and drive more informed business decisions Potential Business Impact Customer Success Story A casino implemented an executive reporting portal based on Microsoft Office SharePoint Server 2007, with a structured reporting process using Microsoft Excel–based Web publishing. The solution allowed the casino management to identify issues 66 percent faster than before. Link to Muckleshoot case study

35. Improve Operational EfficiencyStreamline business processes, strengthen collaboration with business partners, and improve content management Potential Business Impact Customer Success Story Banco de Venezuela has developed an Office-based claims management and monitoring process that cut claims resolution time up to 45 percent and reduces the time to process claims reports by up to 75 percent. Link to Banco de Venezuela case study

36. Drive InnovationImprove collaboration during new product development to help bring profitable products and services to market faster Potential Business Impact Customer Success Story Del Monte implemented an enterprise content management solution for managing the formula-change process during new product development. The solution helped shorten the formula-change process cycle from 15 days down to10. Link to Del Monte case study Customer Success Story A specialty chemical manufacturer deployed a solution based on Office 2007 that accelerates product development through better collaboration, process automation, and more consistent workflows. The company anticipates being able to deploy 12 to 15 additional new products ($60m in revenue) over a three-year period. Link to Ampacet case study

37. Protect Information and Ensure ComplianceReducing the complexity of compliance Potential Business Impact Customer Success Story To comply with Basel II regulations, a bank used Office SharePoint Server 2007 and Microsoft Office Professional Plus 2007 to implement a content management system. The bank now captures all of the data it needs for compliance and reduced compliance reporting costs by 20 percent. Link to Sasfin Bank case study

38. When to Use the Business Value Discussion Tool • Best used in the Qualify and Develop phases of the sales cycle (10–40 percent) • Customers that require more specific information during the Develop or Solution phase probably require an in-depth TCO study Sales Cycle Stages DemandGeneration Prospect Qualify Develop Solution Proof Close Deploy Support Probability NA 0% 10% 20% 40% 60% 80% 100% NA MQP/SQP Sponsor Identified Sponsor Letter Evaluation Plan Preliminary Solution Support Review Benefit Realization Business Value Evidence Use and Case Groundwork Business Case

39. Getting clients to talk about where they need to go

40. BPI Optimization ModelBuild a roadmap for strategic technology investment identify where you want to be identify where you are UC BI Search ECM Collaboration Dynamic Basic Standardized Rationalized

41. Infrastructure Optimization ModelStage Characteristics • Reactive • Ad hoc • Manual processesand fire fighting • Problem-Driven • “AvoidingDowntime” • Reactive • Stable IT • Request Driven • Change Management established • “Keeping ItRunning” • Proactive • Accountable • Increased Monitoring • Formal ChangeManagement • SLA’s • Improvement • Predictability • “Quality Driven” • Proactive • OptimizingCosts/Quality • Agile • Self Assessing andContinuousImprovement • “Taking The Lead” to drive business growth Basic Standardized Rationalized Dynamic