International Conference on IT to Celebrate S. Charmonman s 72nd Birthday Research Framework of Education Supply Chain

1. 1 International Conference on IT to Celebrate S. Charmonman�s 72nd BirthdayResearch Framework of Education Supply Chain, Research Supply Chain and Educational Management for the Universities by Engr. Md. Mamun Habib Founder & President Engineering Education & Career Program (EECP), Bangladesh www.eecp-edu.org 30 March 2009

2. Rationale Most supply chain management (SCM) literature focuses on the manufacturing industry. Only little literature on SCM in the service industry Very few research papers on SCM in the Academia In educational institutions, one of the primary suppliers of process inputs is customers themselves 2

3. 3 Research Objectives To depict a holistic view, comprising inputs, the process, and outputs of the educational supply chain To develop an integrated supply chain for the universities To develop a model of integrated educational supply chain management

4. 4  Significance  Educational supply chain management improves the well-being of the end customer or the society. The exploratory study addresses the education supply chain, the research supply chain, and educational management.

5. 5 Significance (Cont.) The proposed research model for the universities provides two main contributions to the society. The conceptual model for the universities provides a novel approach for decision makers.

6. 6 Scope

7. 7 Literature Review Supply chain management is needed for various reasons: Improving operations, better outsourcing, increasing profits, enhancing customer satisfaction, generating quality outcomes, tackling competitive pressures, increasing globalization, increasing importance of E-commerce, and growing complexity of supply chains (Stevenson, 2002).

8. Literature Review (Cont.) O�Brien and Deans (1996) The results from a survey conducted among students and employers There was no research model in the paper. They examined the concept of adapting industry models to higher education, with specific reference to the idea of an educational supply chain. 8

9. Literature Review (Cont.) Lau, 2007 He performed an in-depth case study approach to developing an educational supply chain management for the City University of Hong Kong. He followed Yin�s (1994) approach to interviewing personnel of a supply chain department and collected the university documents. The research, which used a case study approach to examine a university, affects the research generalization. 9

10. Research Methodology An empirical research Data Collection: Primary and secondary data Model Development Preliminary Model: Past theoretical frameworks Final Model: Delphi 10

11.  Research Methodology (Cont.)   Model Evaluation: Verification and Validation by Structural Equation Modeling (SEM) Actual implementation is suggested for prospective investors or current university administrators. 11

12. A Conceptual Framework A Holistic View of an Educational Supply Chain 12

13. A Conceptual Framework (Cont.) An Integrated Supply Chain for the Universities 13

14. Suppliers Education Suppliers Suppliers of the student (High school/college) Suppliers of the faculty (Other universities) Self funding students Source of Fund � family (parents, siblings, relatives, etc.) Government and private organizations (Scholarship) Suppliers of assets or equipment (Furniture, computer, networking equipment, etc.) Suppliers of educational materials (Stationery, instruction materials, etc.) 14

15. Suppliers (Cont.) Research Suppliers Suppliers of Internal Research Projects (University self funding) External Research Projects (External research funds, ministry of education, private organizations, etc.) 15

16. Customers Education Customers Graduates with desirable quality Family (Parents, Siblings, Relatives, etc.) Employers of government and private organizations 16

17. Customers (Cont.) Research Customers Funding organizations of research projects Quality research outcomes (Researchers, Research Publications, Findings etc.) Others (Research Professional Organizations - IEEE, INFOMS, ACM, Society of Manufacturing Engineers etc. and Trade Associations, American Trade Association, Grocery Manufacturers Association etc.) 17

18.  The Consumer - Society Two Contributions Human Resource Contribution: Quality Graduates Research Contribution: Quality Research Findings 18

19. A Service Provider: Universities 19

20. A University(Education & Research) Programs Establishment University Culture Faculty Capabilities Facilities 20

21. A Conceptual Framework (Cont.) Educational Management for the Universities 21

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26. Graduates with Desirable Quality  Graduates Benchmarking Graduates Value Enhancement Quality Research Outcomes Problem solution, pure theory, thesis findings, internal and external projects applications, researchers, research publications or research findings, etc. 26 Supplied Output(Final Outcomes)

27. Conclusions The proposed research model provides a novel approach for decision makers. Review each supply chain components and appraise their performance for producing high-caliber graduates and high-impact research outcomes for the betterment of the society. Model evaluation by actual implementation is suggested for prospective investors or current university administrators. 27

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