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IT Workforce Planning and the IT Managers Council

IT Workforce Planning and the IT Managers Council. TSP Forum, December 15, 2004. IT Workforce Planning History. 2001-02 University hiring freeze; beginning of WFP 2003 IT WFP surveys External Team Review for Administrative Computing

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IT Workforce Planning and the IT Managers Council

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  1. IT Workforce Planning and the IT Managers Council TSP Forum, December 15, 2004

  2. IT Workforce Planning History • 2001-02 • University hiring freeze; beginning of WFP • 2003 • IT WFP surveys • External Team Review for Administrative Computing • CIT and units are isolated from each other, “seemingly by institutional design.” • IT WFP Recommendations • Gartner Estimates TSP Forum

  3. IT WFP History (cont’d) • 2004 • Director of Distributed Support position created • ITMC established • Unit plan templates sent to Deans and VPs • Unit plans due TSP Forum

  4. IT Managers Council Recommendation • Improve communication • Intra-unit • Across IT units • Share information • Plan together • Help CIT and units become less isolated from each other TSP Forum

  5. ITMC Survey • 50% do not find local-central IT relationships “positive and productive” • 80% disagree with the notion that local-central IT communication is effective TSP Forum

  6. What does this have to do with WFP? • By communicating, sharing information, and planning together, IT will become more efficient • i.e.: it will save the university $ • ITMC an “enabling recommendation” • IT WFP being implemented in the only way it can be at Cornell • e.g.: Units can explain their non-compliance • IT WFP creates opportunities for dialogue TSP Forum

  7. ITMC Structure • One representative from each major college, administrative unit, and CIT area • A large, eclectic group! • Units are quite diverse • You are not “you”, you’re your unit • Importance of internal/external communication • Theoretically, all Cornell IT is in the room • New opportunities! TSP Forum

  8. The ITMC and You • Know your representative! • Find out what happens at the monthly ITMC meeting! • How are ITMC issues communicated in your unit? • Feed back to your representative! TSP Forum

  9. General Goals of the ITMC • Allow CIT and units to hear each other clearly, and at the same time… • …begin thinking as one IT at Cornell • Work on the IT WFP recommendations • Collaborate on substantive issues that will benefit Cornell as a whole TSP Forum

  10. Specific Goals • Improve software and hardware acquisition • A big source of frustration AND an opportunity to work together • Develop directed training – a coordinated evaluation of IT training needs • Short-term as well as strategic • Training, career development, advancement • Begin thinking of ourselves, centrally and locally, as Cornell IT professionals TSP Forum

  11. Specific Goals (continued) • Recommend standards • Interoperate with SIGs, TSP, CCD, others • What are your ideas here? Let me know! • Figure out how to work! • Does the ITMC make decisions, or recommendations? • How can members effectively communicate the views of their constituents? • What goes on the agenda? TSP Forum

  12. Active Committees • Operational Procedures • Software Acquisition • Training • Best Practices • Server Farm TSP Forum

  13. Challenges • Size of council • Diversity of units • All with exactly one representative • Representatives with differing levels of authority within unit* • Balancing action and discussion • Intra-unit communication * All representatives were named by Dean or VP, and thus have authority to represent unit TSP Forum

  14. DDS Priorities • Actively support and facilitate coordination, communication, integration • Connect with each ITMC representative • Become familiar with college/divisional priorities, problems, concerns • Ensure top-down and bottom-up communication within unit • Lead review in ITMC of WFP recommendations TSP Forum

  15. Thoughts, Observations, and Themes* • Central and distributed IT must better educate each other on challenges, priorities, and responsibilities • Understand priorities beyond IT • IT is a support function: itis not as important as what it supports • Connecting to university priorities • Desire to work together to create a unified vision of IT at Cornell TSP Forum

  16. Additional Information • New ITMC Website in February • A central location for IT news and information • SIG Support • Formalizing support for SIGs • An area on the ITMC website where you can manage your own content and hold virtual discussions • Co-chair structure • Contact me for more information! • Coordination with CCD and TSP TSP Forum

  17. Additional Information • Current ITMC Website • http://www.cit.cornell.edu/oit/itmc.html • Current DDS Website • http://www.cit.cornell.edu/oit/dds.html • IT WFP Recommendations • http://www.cit.cornell.edu/oit/Reports/2004/ TSP Forum

  18. Help! • Share your ideas! • sd94@cornell.edu • x5-8837 • Get involved! • Follow what’s going on in the ITMC. • Read the minutes – they’re posted on-line • Talk to your manager about participating in a SIG or an ITMC committee TSP Forum

  19. Questions ? TSP Forum

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