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An overview of Jobcentre Plus

An overview of Jobcentre Plus. Janet Sinclair, Devon Partnership Manager. Role of Jobcentre Plus. Part of the Department for Work and Pensions. Help employers to advertise and fill job vacancies Support unemployed people back into work Pay out-of -work benefits. How we deliver.

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An overview of Jobcentre Plus

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  1. An overview of Jobcentre Plus Janet Sinclair, Devon Partnership Manager.

  2. Role of Jobcentre Plus • Part of the Department for Work and Pensions. • Help employers to advertise and fill job vacancies • Support unemployed people back into work • Pay out-of -work benefits

  3. How we deliver • Through a network of about 750 Jobcentre Plus offices supported by a website • We encourage self service methods • We use phone and on- line methods • We see those who need most help face to face

  4. Customers who are unemployed and looking for immediate work. Customers who are not working due to a health related condition Customers who have a caring responsibility. Jobseekers Allowance – JSA Employment and Support Allowance – ESA Income Support - IS Our workless customers

  5. Statistical information • In Exeter • 2028 people claim JSA (January 2011) • Of which 570 are 18-24 year olds • 24.4% have been unemployed for over 6 months • 10.1% have been unemployed for over a year • 2. 4710 claim ESA/IB, 5.7% of working population • 3. 990 claim IS as Lone Parents, 1.2% of working age population

  6. Comparative data, as a % of working age population • Jobseekers Allowance • Exeter 2.2%; Southwest 2.4%; GB 3.5% • Employment and Support Allowance & IB • Exeter 5.7%; Southwest 5.9%; GB 6.7% • Income Support Lone Parents • Exeter 1.2%; Southwest 1.3%; GB 1.8%

  7. What we deliver • A wide range of provision to help customers from the 3 groups into work. • In house through our advisory services • Through our contracted providers • Sign- posting customers to provision in the community.

  8. Period of transition • Cuts , Challenges, Changes • New Government- more continuity than change of policy direction. De-regulation; De-centralisation; Local delivery through partnerships. • Welfare Reform; Budget Announcements; Changes due to the economic situation: Single Work Programme summer 201; Introduction of Universal Credit from 2013 • There is much that we do not yet - but we know we will have to deliver more for less, our help will be more targeted and we will be looking for more local solutions.

  9. Everyone gets help; everyone has a responsibility! • Part of a change which started in 1996 – Jobseekers Allowance • Review of all customers on incapacity benefit. • Support for non-working parents and a requirement for single parents to look for work sooner.

  10. Get Britain Working • Work Clubs • Work Together • Work Experience • Work for Yourself – New Enterprise Allowance + Enterprise clubs • Service Academies • Work Programme

  11. And Now, • How our advisers work with unemployed people • Individual and flexible approach • All support is focussed on helping the person move into work. • Training is linked to the skills required by the individual to gain employment in the local area. • All unemployed people of working age have a responsibility to gain work as soon as possible.

  12. Training opportunities [funded by Skills Funding Agency] • We are in a transitional period. There are limited opportunities remaining from the additional help introduced in response to the economic downturn. • We are developing local partnerships to respond to the new single pot funding method. We want to influence what training is available. • There is increased emphasis that funded training for unemployed people is linked to known job opportunities- short and job-focussed • We have funds to support people who are made redundant and who need new skills to find work. • Each Jobcentre District will have a flexible fund to help people move into work.

  13. And now, How we work with employers

  14. Working with employers • Different level of service • We encourage self service • We encourage employers to consider unemployed people and offer them an interview and work trial and in return we offer more support • We have a new service for Small to Medium size employers

  15. Any Questions?

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