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James Woodhead. This CV is intended for promotional purposes, and as such slides may not be readable in full in the time automatically displayed as a slide show. This slide show requires sound enabled, recommended at a low setting if you are currently in an office. Please click to continue.
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James Woodhead This CV is intended for promotional purposes, and as such slides may not be readable in full in the time automatically displayed as a slide show. This slide show requires sound enabled, recommended at a low setting if you are currently in an office. Please click to continue
A solution you can apply • Training and Coaching • Project Management • Excel & VBA Development • Process and Procedure Development
I can do Compliance • Due Diligence • PEP Reviews & Identification • AML monitoring • Risk based thinking
I can do Development • Planning and Design • Testing and Development • Staged Progress and review • Delivering to deadlines
I can do Project Management • Planning & Monitoring • Progress Analysis • Team building • Reviews & Reporting • Deadline Delivery
Previous Roles • Financial Consultant Barclays Wealth - via Zing Consulting Limited • Various Roles within KYC Administration, Project Management & Development Deutsche Bank (Jersey) via Rowlands Recruitment
Back further… • Senior Compliance Administrator Royal Bank of Canada • Customer Complaints Advisor Abbey International
And further still… • Personal Executive Assistant XS Broadcasting Ltd • Customer Account Manager CitiFinancial
A broad range of skills Constantly developing Excellent communication skills Advanced MS Office skills Confident Problem Solving Analytical thinking High level of customer service, internal and external Determined to deliver results • High level of IT competency • Project Management • Training and Coaching • Keeps to tight deadlines • Self motivated • Creative • Adapts quickly to change And much more…
I’ve handled… • HNW and High Risk Clients • Client Complaints of all levels • Profit and Loss management • Senior management & Board level reporting • Process and procedure development • New business protocols • Targeted sales
I’ve managed… • Complaints Teams • Project Teams • Self motivated projects • Sales Campaigns • Deadlines, targets and exceeded clients expectations!
I’ve built… • Automated KYC databases in Excel • Complaints Management databases in Excel & Access • MI reporting systems in Excel with automation • Due Diligence Requirements engines • Formulas and automation that have saved hundreds of man-hours
You’re getting everything you’ve seen and… • A lively and active team member • A sense of humour with a level head • Commitment to the team • The determination to get it done whatever it is • A creative problem solver • An excellent communicator • Someone who can work on their own initiative
You want more? There is more!
I’m looking for New Challenges Skill development
A good team experience Opportunities to advance