Guide to Upgrade from StreamServe to OpenText Exstream

1. Guide to Upgrade from StreamServe to OpenText Exstream More recently, OpenText has aggressively expanded its CCM portfolio through its Communications Center (including previously acquired StreamServe and Actuate PowerDocs), adding its former HP Exstream offering in August 2016, and Document Sciences expression through its recent acquisition of Dell EMC’s Enterprise Content division. OpenText Exstream is the latest release of the OpenText CCM portfolio, combining all acquired solutions which partially overlap with each other. The current solution package enhances customer engagement through personalized communications in different customer communications. It is designed to simplify and automate manual customer communications including invoices, letters, statements, bills, and more. Bentech can help you upgrade your OpenText Exstream, StreamServe, Document Presentment, Extended ECM for Content Suite, Content Server, Archive Server, and many more OpenText products. OpenText is rationalizing its product portfolio. It is assumed that the Canadian software provider will offer a migration path for most customers shortly. Many OpenText StreamServe customers have migrated to OpenText Exstream, or are migrating to this version. At the same time, there are

2. still many companies that have not yet decided which path they need to take to meet current and future business needs. This article was created specifically for those OpenText StreamServe customers who are just in the process of building out their future documentation strategies. Before starting an upgrade project, there are many details to consider. In this blog, we have covered all the most important aspects. You will learn about: • OpenText CCM Support Lifecycle • What Communication Center Enterprise and StreamServe users can expect from OpenText Exstream. OpenText Exstream and StreamServe

3. • OpenText Exstream enhancements briefly • OpenText Exstream architecture • Case studies of successful upgrade projects If you think your organization would benefit from using OpenText Exstream for document creation and template management, please give us a call. We’d love to hear from you and suggest the right solution to help you and your organization shine! What can you do if you can engage a professional OpenText™ upgrade service provider who will guarantee a successful end-to-end upgrade at a fixed price? Or, if you prefer to use an in-house team for your project, follow the tips above. We recommend at least requesting an upgrade assessment health check and consulting service to ensure that your OpenText™ environment is ready for an upgrade and that you have someone to turn to for helpful advice and guidance. As always, please be sure to reach out if you have any further questions. We look forward to hearing from you! About Bentech About Bentech Bentech is an authorized OpenText service partner, helping global customers leverage their investment in OpenText solutions and optimize their business processes. Our main areas of focus are Customer Communication Management (CCM) and Enterprise

4. Content Management (ECM), especially SAP. For more information, visit our OpenText Professional Services page.