ROAD ACCIDENT FUND VENDOR BRIEFING SESSION RFP: RAF/ HO /00215

1. ROAD ACCIDENT FUNDVENDOR BRIEFING SESSION RFP: RAF/ HO /00215 Presenter: Anna Mosupyoe Date: 16 August 2011

2. Overview • Background • Evaluation Criteria • Submission of bid responses • Disqualification of bids • Procurement Administration • Purpose of the RFP • Questions and Answers

3. Background • RFP: RAF/HO/00215: Request for proposals for resilience training for RAF employees. • Advertised 05 August 2011

4. Evaluation Criteria • Evaluation will be based on 90/10 PPPFA system

5. Evaluation Criteria Mandatory requirements • The service provider must be SETA accredited. Please attach certificate from SETA as proof that the company is accredited. • The service provider must provide a detailed project plan on how the training will be rollout, how many people will be allocate per class and training must take two days. Please substantiate by attaching a project plan. • The service provider must be able to provide training in the following regions: • Johannesburg • Cape Town • Durban • East London • Pretoria Please provide proof of the foot print that your company has offices in the above regions by providing addresses if you do not have offices please substantiate by confirming that you will be able to provide training in the regions were you do not have offices and also indicate how will that be achieved. • The service provider must provide a course that is unit standard aligned which will provide delegates with a certificate. Please substantiate by attaching a sample of the certificate that delegates will receive after attending the course.

6. Evaluation Criteria • Functional Requirement

7. Original signed bid document • 4 hard copies • Submitted in sealed envelopes • Each schedule must be clearly distinguish, indexed and all pages numbered • Submission of bid responses

8. Disqualification of bids • Bidders shall be disqualified if they fail to: • Submit a valid and original tax clearance certificate • Complete questionnaires in full • Submit true and correct information • Comply with mandatory requirements • Comply with prescribed response format

9. Administration • RFP Closing Date: 05 September 2011 @11H00 • Venue: RAF Menlyn Reception 38 Ida street Menlo Park Pretoria • Bid responses sent by courier must reach the reception at least 36 (thirty six) hours before the closing date to be deposited into the bid box • Submission Register must be signed at the reception by bidder when submitting bid documents • Late bids will not be considered

10. Administration (cont’) • All queries must be forwarded to annah@raf.co.za • Enquiries and clarification of technical issues will close not later than 23 August 2011 @ 11H00. Important note: • Please ensure that the attendance register has been signed • Name of company • Contact details

11. Administration (cont’) • All queries must be forwarded to annah@raf.co.za • Enquiries and clarification of technical issues will close not later than 23 August 2011 @ 11H00. Important note: • Please ensure that the attendance register has been signed • Name of company • Contact details

12. The RAF is going through major transformation subsequently there is a dire need for individuals to develop necessary coping mechanisms to deal with these changes. The new claims management system automates all RAF activities leading to a reduction in manual work NEW RAF OLD RAF HOW DOES THE CHANGE AFFECT ME?

13. Outcome The following questions should be addressed in realising the learning outcome: • What is resilience? • What does assertive behaviour include? • In which contexts can resilience be perceived? • How do people handle setbacks and difficulties and what are their own perceptions and self-insight regarding their reaction to these experiences? • Which human qualities and other factors allow people to bounce back from setbacks and difficulties? • Provide tools on how the RAF staff can build and sustain the knowledge, skills and attitudes acquired (on a personal and business level) To create awareness and to build the knowledge, skills and correct attitude to allow participants to bounce back from setbacks and difficulties in their personal and business lives.

14. What Difference Does A Resilient Workforce Make? • A resilient workforce is a productive workforce. • A resilient workforce is healthy, energetic, durable, and enthusiastic.

15. Thank you Questions and Answers