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COMMUNICATION SKILLS

COMMUNICATION SKILLS. By R.B.Gaddagimath University Librarian, Gulbarga University, GULBARGA – Karnataka. C’ Consists of mainly 6 elements. Source Message Receiver Channel Effect Feedback. Models of ‘C’. Shanon and Weaver Berlo (SMCR) model Lee Thayer Orgnl Communication Model

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COMMUNICATION SKILLS

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  1. COMMUNICATION SKILLS By R.B.Gaddagimath University Librarian, Gulbarga University, GULBARGA – Karnataka

  2. C’ Consists of mainly 6 elements • Source • Message • Receiver • Channel • Effect • Feedback

  3. Models of ‘C’ • Shanon and Weaver • Berlo (SMCR) model • Lee Thayer Orgnl Communication Model • Organizational, interpersonal, intra-personal technical Levels • Derived from sociological physiological psychological & technological

  4. 7 Cs of Communication  Capability of audience • Credibility of the source • Content of Communication • Channel of Communication • Context • Clarity • Consistency and continuity

  5. AIDA Formula • Attention • Interest • Desire • Action

  6. Semantics in Scientific Communication • Interpersonal communication – face to face • Offers immediate opportunity for feedback – helps in structuring and restructuring the ‘C’ • We don’t talk to people • Our ‘C’ is based on how we see the people • We are talking and how we think they see us • Transactional Communication

  7. Perceptions of ‘C’ • How I see myself • How I see you • How I think you see me • How you see yourself • How you see me • How you think I see you • The way in which you perceive yourself bears directly on your success in interpersonal relationships.

  8. Improving speech communication skill • Skills adaptation altered to ‘C’ behaviour to fit the circumstances • Perfected over the time because experience provides more information on which we operate • By experience we learn, but what is appropriate and Inappropriate for certain situations, people and Messages ….. is important • Speak in a manner impressive and expressive • Most effective ways of Projecting Personality – Speaking First impression is manner of speaking.

  9. Secrets of Speech Delivery • To attract and hold sympathetic attention you must employ your – • Voice, gestures, eye contact and your smile to charm your Listeners away from the appealing distractions •  Display personal enthusiasm for your idea as to feel by Listeners that something of value is being imparted • You demand the wandering mind to concentrate on idea • Idea by establishing constant eye contact • Make your personality appear • Friendly • Approving and • One of them • A warm smiles – ready passport for the trip through listeners emotional secreen

  10. Effective Presentation Techniques • Give your listeners to help them to follow your ideas • Don’t start off on the wrong foot • Keep conclusion short • Be alert to your audience • Maintain eye contact • Vary the speed at which you talk • Make sure that everyone in the room can hear • Use natural gestures • Avoid putting your hand near face • Use pauses effectively • Talk from the notes rather that from the script • Eliminate bad habits (jingling coins, chalk breaking, You See, You Know, …… ) • I mean, But, Because, However, Therefore • So on and so forth, unless and until • No, Psss …. O.K.

  11. PUBLIC SPEAKING • Preparation • Data collection – Information • Editing • Writing • Speech plan • Presentation • Posture • Gestures • Eye contact • Pause • Stress • Voice-Patch • Excellence • Rhetorical Questions • Flourish • Phrases and words • Punch line

  12. INTERPERSONAL COMMUN SKILL • Describing • Arguing • Refuting • Analysing • Convincing • Questioning • Answering • Ability to: • Influence oneself • Influence another • Influence a group • Influence a society • Get influenced by others

  13. EMPATHY IN A TALK • Most listeners will be looking for • To make money • To save money • To save time • To avoid effort • For health • For cleanliness • To escape physical pain • For praise • To be popular • To attract the opposite sex • To converse possessions

  14. For enjoyment • To gratify curiosity • To protect family • To be in style • For beautiful possessions • To satisfy appetite • To emulate others • To Safety in buying • To Avoid criticism • To be individual • To protect reputation • To take advantage of opportunities

  15. AIDS : A picture is worth hundred words • Graphs, Pie charts, Fishbone diagrams • Histograms, Tables • OHP sheets, slides • Computer : Power Point, Corel : LCD • Projection TV • Colour enhances appeal

  16. STAND UP to be seen – time has come – get up • Stance - the way you look tells – your mind • Think - of • Audience - contact with • No apologies - but in a friendly way • Deal freely - and frankly • Unassumingly - with • Promptness - use a smile & a Ice breaker

  17. SHUT UP up to conclude • Sumup - to give a canvas for take home • Holistically - from them, buildup, conclusions • Usher them - into world of belief, achievement • Thank them - being with you & opportunity and • Unassumingly - leave from the Podium - with a smile

  18. THANX FOR ALL

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