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Library in Your Pocket Strategies and Techniques for Developing Successful Mobile Services

Library in Your Pocket Strategies and Techniques for Developing Successful Mobile Services. David Woodbury, NCSU Libraries Fellow Jason Casden , Digital Technologies Development Librarian. NCSU Libraries. About NC State University. Largest higher education institution in the state

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Library in Your Pocket Strategies and Techniques for Developing Successful Mobile Services

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  1. Library in Your PocketStrategies and Techniques for Developing Successful Mobile Services David Woodbury, NCSU Libraries Fellow Jason Casden, Digital Technologies Development Librarian NCSU Libraries

  2. About NC State University • Largest higher education institution in the state • 31,000 students • 8,000 faculty members • Large focus on science, technology, engineering & mathematics • History of innovation & collaboration • Centennial campus as research hub • Many public and private partnerships

  3. Our motivation

  4. NCSU Mobile Web (Campus Site)

  5. NCSU Libraries Mobile Team • Jason Casden, Digital Technologies Development Librarian • Developer • David Woodbury, NCSU Libraries Fellow • Project manager • Markus Wust, Digital Collections and Preservation Librarian • Developer & co-creator of MobiLIB

  6. Project timeline • Campus site launch (September 3, 2009) • Planning & wireframes (September) • Programming (early October) • Beta launch (late October) • Formal launch & promotion (November) • Main website redirect (December) • Over 22,000 pages viewed (January 2010)

  7. Our mobile services http://m.lib.ncsu.edu Locations & Hours Computer Availability Catalog Search Reference Services News & Events Webcam Feeds Link to campus mobile site

  8. Locations & Hours

  9. Computer Availability

  10. Catalog Search

  11. Reference Services

  12. What to mobilize? What services are currently available? What services are applicable on a mobile device? What services translate well to the mobile environment? What tools can be created easily? What would be fun to see?

  13. Don’t mobilize everything • Nearly 100 links! • Always can link back to home page, if needed

  14. “Mobile” is not just shrinking the page

  15. Use only essential, relevant content

  16. Use only essential, relevant content

  17. Reduce options, simplify

  18. Use the mobile interface

  19. Provide appropriate tools for the user’s context

  20. Expose hidden, useful content

  21. Mobile Planning Tips Start with the services that make mobile sense Limit the amount of data entry Limit the scope of the information Link back to main site Promote your site Talk to students to get reality check

  22. When to Make a Native App • Charging for it • Creating a game • Using specific locations* • Using cameras • Using accelerometers • Accessing the filesystems • Offline users * Actually available to web-based applications

  23. The Case for Mobile Web Apps “I believe that unless your application meets one of these native application criteria, you should not create a native application, but should instead focus on building a mobile web application.” — Brian Fling, “Mobile Design and Development”

  24. Our tools • Mobile website • XHTML 1.0 transitional • CSS • non-essential JavaScript and AJAX • MIT Mobile Web Open Source Project • Leaned on pre-existing web services • Targeted higher-end devices

  25. Best practices • Standards and official guidelines • Useful, but slow-moving • Don’t get stuck • Design Patterns • Still emerging

  26. Lots of Devices

  27. Content Adaptation

  28. Separating data from presentation

  29. Testing CC BY-SA 2.0: http://www.flickr.com/photos/wfryer/3929189482/

  30. Recommendations

  31. Be Agile Rapid Development Cycle Think iteratively Adjust to change quickly Avoid paralysis

  32. Play

  33. Collaborate Campus efforts External projects Steal what you like Improve it, so it can be stolen back

  34. In Summary… • Mobile websites are becoming very sophisticated • Mobile web app development is web development • just a little different • You can do it

  35. What’s popular at NCSU Libraries

  36. What devices are being used?

  37. Coming Soon! Study room reservation service Patron account information (checkouts & renewals) Access to electronic reserves for classes Building wayfinding Tools for staff Initiative for mobile projects at NCSU Libraries

  38. Resources Ballard, Barbara. (2007). Designing the Mobile User Experience. Hoboken, New Jersey: John Wiley & Sons. Fling, Brian. (2009). Mobile Design and Development: Practical Concepts and Techniques for Creating Mobile Sites and Web Apps. Sebastopol, California: O’Reilly Media. W3C Mobile Web Best Practices: http://www.w3.org/TR/mobile-bp/ W3C CSS Mobile Profile: http://www.w3.org/TR/css-mobile/ Griggs, K., Bridges, L. M., Rempel, H. G. (2009). “library/mobile: Tips on Designing and Developing Mobile Web Sites”, The Code4Lib Journal, Issue 8. Retrieved from: http://journal.code4lib.org/articles/2055 MIT Mobile Web Open Source Project: http://sourceforge.net/projects/mitmobileweb/ NCSU Libraries Mobile Project Page: http://www.lib.ncsu.edu/dli/projects/librariesmobile/

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