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IT, Innovation, & Social Impact

IT, Innovation, & Social Impact. CIS 9002 Kannan Mohan Department of CIS Zicklin School of Business, Baruch College. Learning Objectives. How are innovation and IT related to one another? How can one drive the other? How can IT & innovation be used to positively affect societal impact?.

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IT, Innovation, & Social Impact

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  1. IT, Innovation, & Social Impact CIS 9002 Kannan Mohan Department of CIS Zicklin School of Business, Baruch College

  2. Learning Objectives • How are innovation and IT related to one another? • How can one drive the other? • How can IT & innovation be used to positively affect societal impact?

  3. Innovations: Incremental vs. Radical • Incremental • Minor changes to existing products • Exploits potential of established design • Reinforces dominance of established firms • Radical • Based on different set of scientific and engineering principles • Opens whole new markets and potential applications • Problematic for established firms

  4. Innovations Overturned Reinforced Unchanged Changed (Henderson and Clark, 1990)

  5. IT-enabled Business Transformation Revolutionary levels Business scope redefinition Business network redesign Business process redesign Degree of business transformation Evolutionary levels Internal integration Localized exploitation Range of potential benefits (Venkatraman, 1994)

  6. Sustaining vs. Disruptive Innovations • Maintaining a rate of improvement • More and more on attributes that customers already value • Different package of attributes • Worse performance along some dimension that is of value to customer (Bower and Christensen, 1995)

  7. Sustaining vs. Disruptive Innovations Mainstream Performance Disruptive Time (Bower and Christensen, 1995)

  8. Open Innovation • Crowdsourcing • IT as a platform for open innovation • Challenges?

  9. Links between IT & Innovation • Control & Order vs. Chaos • Capabilities • Portfolio/program/project management • Collaboration • Knowledge Management • Business-IT linkage • Ambidexterity • Competitive Intelligence • Tools • Control

  10. IT and the BoP (Bottom of the Pyramid)

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