Migrating to Exchange 2000 with Compaq

1. Migrating to Exchange 2000 with Compaq < INSERT YOUR DETAILS HERE>

2. Agenda • <BUILD YOUR OWN AGENDA HERE, ONCE YOU HAVE CUSTOMISED THE PRESENTATION TO MEET YOUR NEEDS>

3. Compaq has a long history of providing complete Microsoft Exchange solutions to our global customer base. For customers implementing Exchange 2000,Compaq provides a total end-to-end solution that includes ProLiant Servers and storage systems optimized for Exchange 2000, and lifecycle services for implementation and support. The solution benefits are reduced risk and time to implementation, improved productivity, and return on investment. Customers profit from Compaq's experience and expertise. And Compaq continues to invest engineering resources to expand the existing messaging framework in adding voice, collaboration and wireless applications to Exchange environments.

4. Ten Factors that Drive Migration

5. 10 Reasons to Move to Microsoft Exchange 2000 TODAY! • Increase reliability and performance • Server consolidation • Collaborate via instant messaging or conferencing • Access information from anywhere • Flexible storage options • Scalability improvements Increase Return Wider Design Options Reduce costs

6. 10 Reasons to Move to Microsoft Exchange 2000 TODAY! • Integration with Active Directory • Easier system management • Security protection through • Application Development that: • Supports collaboration • Integrates forms development • Builds on .NET • Uses Web standards • Leverages web development skills • Uses native web interfaces Integration By Design Best Security Develop Apps to Exploit Exchange

7. Microsoft Exchange 2000: Challenges • Exchange 2000 is a major technological revision • Dependent upon Windows 2000 and Active Directory • Steps can be taken to minimize disruption and maximize benefits • Deployment of Exchange 2000 may require coordination across multiple IT organizations

8. Microsoft Exchange 2000 Deployment: Key Customer Concerns • Amount of time it will take to deploy • Complexity of deployment • Business disruptions during deployment • Minimizing cost of deployment • Length of time it will take to achieve a positive return on investment • Who has the skills and staff to help?

9. Compaq Product Basics

10. ProLiant Essentials Software Value Packs ProLiant Essentials Foundation Pack Smart Array Storage for ProLiant Servers 700 Series 700 Series 500 Series 500 Series 300 Series 300 Series BL ML DL Space-Constrained Enterprises/SPs ProLiant Family

11. 2 3 Design Plan 1 Deploy Operate 4 Compaq Simplifies IT Management Rapid Deployment Change Control & Software Maintenance Pre-configured Servers SmartStart SmartStart Scripting Toolkit Remote installs with Virtual Floppy Drive Remote Deployment Utility Version Control Lights-Out Management Solution Sizing & Evaluation Compaq Insight Manager Management Agents Intelligent Cluster Administration ActiveAnswers

12. Compaq Storage Backup/Restore Solutions for Microsoft Exchange 2000 “By partnering with companies like Compaq, the Worldwide Prime Integrator for Exchange 2000, we are able to deliver highly beneficial solutions to our customers. The Rapid Restore for Exchange 2000 and Virtualized Storage Management for Exchange 2000 by Compaq StorageWorks solutions take advantage of Compaq's highly scalable and easy-to-manage storage systems and management software, in addition to their expertise designing, deploying and managing Exchange 2000 infrastructures. This provides a great way for customers to maximize the availability of their Exchange 2000 environment.“ Kevin McCuistion, Group Product Manager Microsoft Corporation • Rapid Restore & Virtualized Storage Management for Exchange 2000 • Pre-tested configurations with free downloadable solutions guides • Dramatically enhance availability through cloning and snapshot technology • Minimize impact of backup on Exchange services • Web-based SAN Management applications New!

13. ActiveAnswers SI/VAR/Service Providers CompaqServices Network Compaq Services SolutionsCenters Compaq Exchange Solution Delivery Vehicles Increasing market reach Increasing complexity

14. Ten Manageable Steps to Exchange 2000 Deployment

15. Compaq’s Approach to Deploying Exchange 2000 • Gather knowledge – Use ActiveAnswers, books, services • Analyze existing systems • Prepare the network • Design for Windows 2000 • Prepare Active Directory • Investigate add-ons – storage, partners • Assess hardware – bundles • Examine clients and desktops • Deploy Exchange 2000 • Exploit new applications, explore future capabilities

16. Compaq’s Exchange 2000 Services

17. Compaq Global Services: Complementary Service Offerings Exchange 2000 Support & Management Migration & Integration Planning & Design Evaluation Pilot Preparation Assessment Expert Check Windows 2000 Implementation Planning & Design Pilot Design Review Readiness Assessment

18. Exchange 2000 Conferencing Server • What is it? • Provides an extensible platform for real-time online conferencing. • On-line conferences with live audio and video can be scheduled and conducted, with a range of features including whiteboard drawings, chat, application sharing, and file transfer. • Conferences can be public or private and can accommodate two or more attendees. • What are the benefits: • Helps reduce meeting and travel costs • Increases the scope for key people to contribute to important business discussions and decisions, from anywhere in your organization. • Leverages off existing Exchange infrastructure – no special networking requirements. • Compaq provides an Planning and Implementing Exchange Conferencing Server service

19. Compaq Exchange Offerings

20. Exchange 2000 Solutions Packages • Customers can order Compaq tested, packaged solutions for their Exchange environment through Compaq Direct on the web. • 50 to 250 corporate users: • Compaq ProLiant ML350 • 250 to 500 corporate users: • Compaq ProLiant ML370 Tower • 500 to 1,000 corporate users: • Compaq ProLiant ML 570 Tower

21. Exchange 2000 on Data Center4-Node Clusters • Specific Support in Exchange 2000 SP1 • 4-Node: Data Center • Key to Exchange Server Consolidation • Deployment Recommendation: • ROI can be achieved • 5K-15K user Clusters • 4 Storage group limitation • N+1 4-Node Support

22. High-end Exchange Solutions • Scalability • Support for large SMP systems • Massive physical memory • Kernel and NTFS optimizations • Scalable system services for authentication, components and transaction processing • Management • Dynamic Resource Partitioning • Integrated HSM • Investment protection • Source-code ready for WIN64 • Increase throughput through clustering

23. Exchange 2000 Mobility Messaging Solutions Infowave or Microsoft Mobile Information Server for Exchange Software and Compaq iPAQ Pocket PCs BlackBerry Enterprise Server for Microsoft Exchange

24. Flexible Solutions for ASPs Network load balancing Component load balancing* Clusterservices Clients 1 1 2 2 3 3 4 32 8 MS IIS web server or other IP-based services COM+ components application servers Data serversSQL, Exchange, file * = Component load balancing is delivered through the AppCenter Server product, which is an add-on to Windows 2000

25. Applications on Demand for Microsoft Exchange 2000 Exchange as an “IT utility” • Provides a packaged, completely managed messaging solution priced per user mailbox per month. • Beyond the package, options are available • Number of seats can be increased or decreased annually as needs require. • Servers are built according to the Compaq/Microsoft “prescriptive architecture” for MS Exchange 2000 Complete Solution – Financial Benefits – Ensured Success

26. E2K Managed Services L2/L3 Support Level 1 Help Desk for Outlook Software Licenses Proliant Servers and SANworks Exchange “on demand” solution stack Basic Solution Components Exchange On Demand

27. Dedicated service delivery provided by Compaq Global Services (CGS) Servers are located either at the customer’s site or at a Compaq data center, and CGS monitors and manages the Exchange environment remotely Beyond the package, options are available Shared (multi-tenant) service delivery provided via Compaq certified partner SPs Solution hosted at SP location SP monitors and manages the Exchange environment Package only – options are limited Exchange 2000 “on demand” -Compaq offers two approaches Large Customers Small & Medium Business Customers

28. Why Compaq

29. Compaq Solution Partner Credentials • Only supplier designated by Microsoft as Prime Integrator for Exchange 2000 • 3500+ Microsoft Certified Engineers • 850 Exchange Solution Integration experts • 24x7 leadership — highly available, reliable systems based on clustering and SAN technologies • Compaq solution architects have written Exchange 2000 books and white papers www.compaq.com/activeanswers/exchange “Microsoft partners with Compaq for two reasons. First, Compaq has a phenomenal track record in terms of deploying and managing messaging and collaboration systems on an incredible scale, and they know how to get the job done in a way to benefit customers. Secondly, Compaq has made an incredible investment in terms of the Exchange product with Microsoft, actually helping us to develop the product and ensure that it readily meets customers’ needs.” Stan Sorenson, Group ManagerMicrosoft Corporation

30. Compaq Exchange Experience and Expertise • >8 million seats of Exchange under contract through Compaq Global Services, of this >1.8 million Exchange 2000 seats • 550+ global enterprise customers • ProLiant hardware — platform of choice for Exchange with > 50% market share • Best-of-breed partners — helping you extend reach and power of Exchange with next-generation applications in wireless, unified messaging, and more “Compaq is a good choice, maybe the only real choice, to help customers migrate to Exchange 2000.”  David Ferris, President of Ferris Research, Inc.

31. Exchange 2000 Deployment Workshop Series for Customers • Microsoft TechNet, Compaq and Veritas are sponsoring a series of 3-day Deployment Workshops focused on the Server Infrastructure (Windows 2000 Advanced Server and Exchange 2000.) • Target Audience: IT professionals focused on messaging infrastructures • More Info: www.compaq.com/solutions/showroom/mses_training.html

32. Complete Enterprise Solutions Backed by the FrontLine Partnership Software from Compaq and our best-in-class partners for integrating Windows 2000 environments with multivendor UNIX, OpenVMS and NSK Systems from our complete line, palmtop to desktop to Datacenter EnterpriseWIN 2000Customer Consulting Services based on our extensive expertise with Microsoft technologies Support Services from our MS engineers trained onsite at Microsoft

33. Complete your Exchange Solution through Compaq Partners Wireless Unified Messaging Co-existence & Migration Management Interfaces Desktops & Servers Collaboration Maintenance & Security

34. References

35. “Throughout the entire project, Compaq staff demonstrated they had the methodology, skills and experience that would make it succeed.” Mark Kalisch Chief Technology Officer Deloitte Touche Tohmatsu, Australia (DTT) DTT is one of the world’s leading business advisory firms delivering quality client services all around the globe. Compaq’s Global Services: • Designed, developed and deployed a complete server & client Windows 2000 and Active Directory infrastructure migrating from Novell NetWare for 3,500 seats across the country • Provided migration from cc:Mail for 3,500 users to Microsoft Exchange 2000 + another 3,500 seats over the next 6 months Microsoft Software: • Exchange 2000, Windows 2000 Business Benefits: • The Microsoft W2K environment offers less server downtime, runs higher-end applications & reduces maintenance tasks • The Active directory provided a single, consistent point of management for users • The Microsoft Exchange 2000 product offered a low total cost of ownership for the messaging and collaboration activities

36. “In looking for a solution provider, we wanted a company which had a presence in every country we were in, as well as one which could capitalize on relationships with vendors such as Cisco and Microsoft. We also wanted a company which could demonstrate that they’d successfully done this type of project in the past.” Andrew Robinson Manager, IT Infrastructure Reach Limited Reach Limited is the newly formed Internet connectivity company owned by both Telstra Corporation and Pacific Century CyberWorks (PCCW) in Australia. Compaq’s Professional Services: • Designed and implemented a Microsoft Exchange 2000, Microsoft Windows 2000 and Active Directory environment to support more than1,500 Reach personnel located throughout the Asia Pacific region, as well as the US, UK and Canada • Complete design delivered in only 6 weeks Compaq Hardware: • ProLiant DL380’s and 8500 servers and Compaq Deskpro ENSFF 6733 as the desktop standard PC Microsoft Software: • Exchange 2000, Windows 2000 Business Benefits: • Employees can easily gain access to information now at any point • A totally integrated approach to the previous computing environment

37. “We needed to work with a vendor in whom we had absolute confidence and with whom we could successfully collaborate. We had a relationship with Compaq for some time now and were confident they were the right technology partner for us.” John Willmott Chief Information Officer Florida Department of Environmental Protection Florida DEP provides stewardship of Florida’s ecosystems to preserve the state’s unique quality of life. Compaq’s Professional Services: • Provided the planning & design, project management and implementation of Windows 2000 + migration of 3,200 seats of MS Exchange 2000 • Compaq Customer Services assisted Professional Services with hardware and software installation and troubleshooting Compaq Hardware: • 2 clustered Compaq ProLiant 8500 servers; StorageWorks SAN with TL895 DLT Library; 6 ProLiant ML350 servers; and 7 ML370 servers as domain, protocol, web & backup servers Business Benefits: • State-of-the-art mail system, reduced cost of backup operations, and enhanced efficiency and effectiveness in the day-to-day work

38. “Because of the closely coordinated relationship between Compaq and Microsoft, we receive excellent support and accurate, and quick answers to problems for our enterprise client base – that’s a big bonus to us because maximizing uptime is our central focus.” Mike Klass Director, Microsoft Technologies USinternetworking USi, Annapolis, MD is the leading application service provider (ASP) that hosts & manages enterprise applications over the Internet for a monthly fee Compaq’s Global Services: • Designed, developed and deployed a complete server & client Windows 2000 and Active Directory infrastructure migrating from Novell NetWare for 3,500 seats across the country • Provided migration from cc:Mail for 3,500 users to Microsoft Exchange 2000 + another 3,500 seats over the next 6 months Compaq Products and Services: • ProLiant DL360, DL380, DL580, and ProLiant 8500 systems; Remote Insight Manager XE; Remote Insight Lights-Out Edition; StorageWorks; Global Services maintenance contract Microsoft Software: • Exchange 5.5 & Exchange 2000; Integration Information Server; Site Server, Commerce Edition 3.0; SQL Server 7.0 and 2000 databases; Windows NT server network ; Windows 2000 Business Benefits: • High reliability and high performance • Maximum availability and protection for enterprise application hosting • Easy, proactive and centralized management across global data centers May 2001: IDC Names USi as ASP Industry Leader July 2001: USI received Microsoft’s ASP solution of the year award

39. “Compaq products are affordable, reliable and serviceable, and we can always count on our Compaq advisors to help us put together the right solution.” Tony Burdick Partner and IT Manager William Blair William Blair & Co. is one of the oldest investment banking firms in the U.S. Compaq’s Global Services: • Implemented clustered ProLiant 5500 servers running Windows 2000 and MS Exchange 5.5 and a 35/70 Fibre Channel tape library solution • Compaq Customer Services (CCS) provided the company with Microsoft licenses and migrated William Blair's desktop environment to Windows 2000 for 1,100 users • Compaq Products and Services: • StorageWorks, Raid Array, Insight Manager, Compaq Deskpro EN Small Form Factor PCs, 98 various ProLiant servers • Business Benefits: • Using Altiris eXpress has provided a more efficient management system for its PC environment and has reduced system downtime

40. “Design project proved, that in large projects like this, it is important to use the expertise of knowledgeable partners”. Pertti Simola IT Manager Elisa Communications A major telco company in Finland. The group offers wireless voice, data and internet services. Network communication competence and internet services range from e-mail to e-business. Compaq’s Global Services: • Migrated from Teamware mail to Windows 2000 and Exchange 2000 for 7,000 users • Compaq’s Global Services was responsible for planning, design, project management, software licenses for migration tools and virus scanning software. Compaq was the prime integrator with Microsoft as its subcontractor. • Compaq Products and Services: • Elisa Communications solution also includes NETIQ tools to migrate from NT4.0 to the Windows 2000 Active Directory • Business Benefits: • Provided Elisa Communications with the necessary modern enterprise solutions for messaging and other personal productivity needs.

41. Erste Bank Erste Bank is the head of the Austria Savings Banks Group. Compaq Products and Services: • Erste has started its rollout of Windows 2000 with Exchange 2000 and Office 2000 for 3,000 users. • Final roll-out will be for approximately 7,000 users in Erste Bank & about 14,000 users in the Savings Bank. • Compaq Hardware so far consists of 150 ProLiant ML370’s + 3,000 Deskpro EN’s. • Microsoft Software consists of Windows 2000, Exchange 2000 and Office 2000. • Business Benefits: • Reduced total cost of ownership • A single integrated, global client/server network which can be managed from a central location

42. Customer Success: Data Return Corporation • Challenge • Provide advance hosting, guaranteed uptime and 24X7 availability for applications utilizing Microsoft BackOffice • Solution • Migration Services for Exchange 2000 • Porting • Partner/customer testing capability • Customer/account team meetings • Scalability for Internet e-business • Leadership technology, eBusiness infrastructure, Microsoft Back Office expertise and reliable customer service “ We see no limits to the level of scalability we can offer customers with Compaq and Microsoft solutions.” Sunny VanderbeckChairman and CEOData Return Corporation

43. Further Information

44. Compaq Web Sites for More Information • ActiveAnswers • www.compaq.com/ActiveAnswers/exchange • Windows 2000 Migration • www.compaq.com/windows2000 • Messaging (services, solutions, white papers) • www.compaq.com/messaging • Services • www.compaq.com/services • Messaging Services • www.compaq.com/services/message